ADP Comprehensive Services Reviews & Provider Details - Page 2

If you have a multi State payroll, I definately recommend having ADP prepare and file taxes for you. They are very efficient with their 401k product which blends into Work Force Now. I always recommend for any potential new clients to obtain a higher level of service so that they will have the support needed to stay compliant with this ever changing world. Review collected by and hosted on G2.com.

None at the moment Review collected by and hosted on G2.com.

I didn't know how much easier ADP comp services could make my very outdated and difficult processes until I was able to delve into the demos and ask a lot of questions. Review collected by and hosted on G2.com.

ADP Comp Services has allowed me to keep everything under one system as opposed to having to deal with double (or triple) entry with different providers. The constant updates are a huge plus! Review collected by and hosted on G2.com.

I would seriously consider why you are thinking of moving. If you like your current account representatives I would think about the customer service strongly before considering a move. Review collected by and hosted on G2.com.

We previously were with Major Accounts, and since we have switched to Comprehensive Services, the customer services seems to be lacking and not as good as it was with Major Accounts. Review collected by and hosted on G2.com.

Ask about all services that are not included in the contract. You may come across additional needs and they may try to charge you for them. Review collected by and hosted on G2.com.

We have been with ADP Workforce Now for almost a year and I have come to use many of the services offered. The chat option has been a huge help for myself and my manager and the additional assistance provided to me and our company has been amazing! We are a small start-up and have needed a lot of help setting up healthcare deductions and assistance and ADP has been extremely helpful! Review collected by and hosted on G2.com.

If you could use an extra administrative hand on HR tech, benefits and payroll and how it is operating with ADP WorkforceNow currently, this is the perfect tool for you. Review collected by and hosted on G2.com.

ADP comprehensive services was a relieving service offering for our HR team. We were able to get a lot more of the additional help we needed regarding our HR technology, benefits and payroll with dedicated and responsive contacts to address each specific matter. Review collected by and hosted on G2.com.

ADP Comprehensive Services has helped with compliance in multiple areas of the business, especially in payroll and tax having employees in multiple states. Review collected by and hosted on G2.com.

I am very pleased with my transition to ADP Comprehensive Services and my previous experience.

In January 2024, we began the implementation project kickoff. I was happy to have my project manager as my first interaction. The project was laid out clearly, and the critical points were spelled out from the start. The project manager was so professional and welcoming that I had confidence this implementation would flow well, and I was right.

In February, my project manager introduced me to a team supporting me through the implementation along with her. I had four dedicated people scheduled in time to assist with configuration and teach me what the system could do. I could also call them anytime I needed assistance, and they were very responsive. They helped me through some serious challenges and saved the day in my payroll and tax processing. The great thing was that my project manager was engaged and led the project the entire time.

Going into March 2024, I built a connection with my Client relationship manager. This person has been my essential business partner from the start. I would never have guessed the value we would receive for switching to comprehensive services just by having my client manager.

Comprehensive services are an excellent match for small businesses that need live people (HR) services and payroll processing. This could provide ROI in as little as six months, allowing small business owners to do what they do best and run their businesses.

I have also worked in large corporations, and when you have 5000 employees, comprehensive services are worth the value of having a dedicated line for employees to call to get subject matter experts to assist them with self-service tasks on the system. I have worked in locations where the entire HR team is packed in a lobby next to computers for hours at shift change to assist employees in finding their pay stubs, logging on to the system, changing their direct deposit, etc. It's frustrating for the employees and the HR team because of the inconvenience of not having access to each other except for specific periods. Employees can contact someone on their schedule to get better in-depth service with this service.

This service has been a lifeline for my company and employees, and I strongly recommend if you are thinking about making the switch to do it without hesitation, you will find the return on the investment key. Review collected by and hosted on G2.com.

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If you are looking for something that is easy to navaigate is user friendly for both HR and the employees this is it. Review collected by and hosted on G2.com.

We currently use ADP for our payroll and benefits, and it works great! It is exteremly user friendly and easy to navigate Review collected by and hosted on G2.com.

We are going through optomization services and they have been crucial in upping our usage of the platforms within WorkForce now Review collected by and hosted on G2.com.

I do recommmend ADP Comprehensive Services as it is a great tool to have. ADP provide us the best team to work closely with us. Any question or concern is quickly solved / answered. Review collected by and hosted on G2.com.

Anytime we have an issue, ADP has a great team that always solve any issue we may have. They always explain what they did to fix the issue, which is always a great thing. We feel as we are not alone. ADP has a strong team! Review collected by and hosted on G2.com.