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Adobe Experience Cloud Reviews - Page 3

Adobe Experience Cloud Suite Overview

What is Adobe Experience Cloud?

Adobe Experience Cloud, formerly Adobe Marketing Cloud, is a collection of integrated online marketing and web analytics products by Adobe Systems. Experience cloud offers AI-driven solutions for marketing, analytics, advertising, and commerce through a comprehensive set of customer experience applications and services. Experience Cloud products work together, allowing for shared real-time data, simplified content and engagement workflows, and personalization at scale.

Adobe Experience Cloud Details
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Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
974,326 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
Total Revenue (USD mm)
$19,410
Description

Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


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Recent Adobe Experience Cloud Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Adobe is the most powerful creative ecosystem to work with"
All integration through the apps and the syncing files. It's collaborative, it's integrated, it's top of the top!
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great way to audit mobile apps. Coordinates well with the rest of the Adobe universe"
Assurance makes it extremely easy to audit mobile app tracking and ensure that events are firing as designed. It's easy to highlight certain prope...
Arvind M.
AM
Arvind M.Small-Business (50 or fewer emp.)
4.0 out of 5
""Comprehensive and Powerful Marketing Suite for Businesses""
The Adobe Experience Cloud is something I like the most because it just brings everything together. By integrating marketing, analytics, and conten...
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Adobe Experience Cloud Media

5,343 Adobe Experience Cloud Reviews

4.1 out of 5
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5,343 Adobe Experience Cloud Reviews
4.1 out of 5
5,343 Adobe Experience Cloud Reviews
4.1 out of 5

Adobe Experience Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Adobe Experience CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SA
Content Creator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I love Adobe Commerce (formerly Magento Commerce). Its flexibility and customization let me create a perfect eCommerce site for my unique needs. The platform has many features. They range from advanced product management to flexible checkout options. They make store management efficient. The software can be complex for non-experts. It may need a developer to implement it. But, customer support is responsive and resourceful. I often use Adobe Commerce. Its integration with other Adobe tools boosts workflow. It's a powerful, customizable solution for businesses, despite some usability issues. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

One of the main drawbacks of Adobe Commerce is its complexity. The platform can overwhelm users without tech skills. Review collected by and hosted on G2.com.

What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?

Adobe Commerce (formerly Magento Commerce) solves several key eCommerce challenges. It provides a highly customizable platform, allowing me to create a unique shopping experience tailored to my business needs, which enhances customer satisfaction. The platform streamlines product management and order processing, reducing operational inefficiencies and saving time. Its scalability ensures that I can grow my business without needing to switch platforms as demand increases. Additionally, integration with other Adobe tools allows for effective marketing and analytics. Overall, these features benefit me by offering a powerful and efficient solution for managing my online store. Review collected by and hosted on G2.com.

Ishtiyaque A.
IA
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Adobe Commerce (formerly Magento Commerce)?

The thing I most like about this framework is that we can customise it's checkout section based on our need, not many framework allow this much customisation on checkout. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

As Adobe Commerce is a powerful framework, it requires adequate knowledge to understand its features, which might be bothersome for new developers. Review collected by and hosted on G2.com.

What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?

Adobe Commerce addresses several key challenges in e-commerce by offering a robust, scalable, and customizable platform, and some of them are:

1> we can highly customise it based on the clients business need.

2> It multi-website feature lets the user handle his different sites with single admin dashboard. Review collected by and hosted on G2.com.

Art B.
AB
Conversion Rata Optimisation Manager
Enterprise(> 1000 emp.)
Product Reviewed: Adobe Target
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Target?

One of the best aspects of Adobe Target is its ability to easily create and run A/B and multivariate tests across various channels. The platform’s robust targeting and segmentation options allow us to personalize user experiences based on detailed data, which improves conversion rates significantly. Additionally, the integration with Adobe Analytics provides powerful insights that help optimize campaigns in real time. The ease of setting up experiments without needing deep technical expertise is also a big plus. Review collected by and hosted on G2.com.

What do you dislike about Adobe Target?

While Adobe Target is powerful, it can be quite complex to set up and configure, especially for teams without dedicated technical resources. The learning curve is steep, and some features feel overcomplicated. Additionally, it can be slow to load, and the interface could be more intuitive. Integration with non-Adobe products sometimes requires additional steps, and the pricing can be high for smaller businesses. Review collected by and hosted on G2.com.

What problems is Adobe Target solving and how is that benefiting you?

Adobe Target helps us solve the challenge of delivering personalized and relevant content to different user segments. By running A/B and multivariate tests, we can identify what works best for our audience, which leads to better conversion rates and improved customer experiences. The ability to target specific user behaviors and demographics has also helped reduce bounce rates and increase engagement. Integration with Adobe Analytics allows us to track performance metrics in real time, helping us make data-driven decisions quickly and efficiently. Review collected by and hosted on G2.com.

Arvind M.
AM
developer
Information Technology and Services
Small-Business(50 or fewer emp.)
Product Reviewed: Adobe Experience Cloud
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Adobe Experience Cloud?

The Adobe Experience Cloud is something I like the most because it just brings everything together. By integrating marketing, analytics, and content management tools seamlessly, this makes it very effective and user-friendly. I love that it goes deep into customer habits so that I can create my own customized marketing campaigns. This is a game-changer in terms of real-time data analytics and automation functions which help me to make better decisions about my marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

These are the things I hate about Adobe Experience Cloud; it is too expensive and complicated. The numerous options can be confusing, particularly towards people who are not very conversant with technology. The learning curve is steep, and you will find that a lot of time and effort go into getting to grips with all the tools available here. Further, there is the issue of cost which might become a challenge especially for smaller businesses or start-ups operating on limited budgets. Investing in setup, training and other ongoing support work could quickly accumulate to tons of cash. On top of this, it would be nice if there existed more pocket-friendly pricing plans or scaled-down versions of these products meant for small ventures. Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

Integrating numerous tools into a single platform, centralizing data and streamlining processes are some of the challenges that Adobe Experience Cloud addresses. Adobe Marketing Campaigns for Adobe Marketo Engage, Simplified Content Management Using Adobe Experience Manager, and Advertising Optimization on Multiple Channels with Adobe Advertising Cloud are some of the things it does. Moreover, it enables personalized experiences through its use in adobe target as well as the optimization of ad campaigns on various channels by using adobe advertising cloud. By integrating these factors and automating them, efficiency is improved; better decision making is achieved leading to enhanced marketing strategies which eventually provide me with a consolidated set of powerful tools to manage and optimize digital marketing efforts. Review collected by and hosted on G2.com.

RAKESH S.
RS
L2 Product Technical Support Engineer
Mid-Market(51-1000 emp.)
Product Reviewed: Magento Open Source
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a very short period. Having its robust admin panel can help its admin user to add categories, products and it's images. The admin can also configure payment and shipping methods. It's easy to integrate third-party module inside Magento. I was working as Magento eCommerce developer in emipro technologies , rajkot in 2016-2018 Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

In the latest version elastic search sometimes causes issues, but rest all good. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Magento makes it simple to manage administrative tasks. If an administrator wants to configure a payment or shipping method, he or she simply needs to log in to the admin panel, clear the cache, and it will be reflected to the end user; there is no need to use any hardcode. Review collected by and hosted on G2.com.

Ernesto W.
EW
Fundador
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce offers a highly customizable platform that allows for extensive personalization to meet specific business needs. The robust ecosystem of extensions and integrations ensures that you can add virtually any functionality you require. Its scalability is a major plus, accommodating both small businesses and large enterprises effectively. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

One downside is the steep learning curve, especially for those new to ecommerce platforms. Additionally, the cost of ownership can be high when considering licensing fees, hosting, and development resources. However, the benefits and capabilities often outweigh these challenges for businesses looking for a powerful and scalable ecommerce solution. Review collected by and hosted on G2.com.

What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?

Adobe Commerce has streamlined our ecommerce operations by providing a unified platform to manage both B2C and B2B sales, which has significantly improved our order management and customer satisfaction. The robust product management tools allow us to efficiently handle a large catalog of products, ensuring accurate and up-to-date information across all channels. The platform's advanced SEO and marketing tools have enhanced our online visibility, driving more traffic to our store and increasing sales. Additionally, the detailed analytics and reporting features give us valuable insights into customer behavior and business performance, enabling us to make data-driven decisions that boost overall efficiency and profitability. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Small-Business(50 or fewer emp.)
Product Reviewed: Adobe Marketo Engage
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Marketo Engage?

As a solo marketer, Marketo Engage’s ability to automate campaigns and personalize outreach has been a major asset. I love the flexibility of creating workflows that fit different target audiences, and the lead scoring system helps me focus on high-value prospects. The detailed analytics are also a great tool to measure my efforts and optimize future campaigns. Review collected by and hosted on G2.com.

What do you dislike about Adobe Marketo Engage?

The platform is not beginner-friendly. It took me weeks to understand the basics, and even now, there are features I feel unsure about using. The email editor is outdated, which slows down campaign creation. Also, the customer support feels lacking when you’re managing everything solo—it takes too long to resolve issues. Review collected by and hosted on G2.com.

What problems is Adobe Marketo Engage solving and how is that benefiting you?

It helps me manage multiple campaigns more efficiently and focus on prospects most likely to convert. By automating repetitive tasks, I can spend more time strategizing and creating meaningful content. Review collected by and hosted on G2.com.

AL
Marketing Data Services Associate
Enterprise(> 1000 emp.)
Product Reviewed: Adobe Marketo Engage
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Adobe Marketo Engage?

I’ve been using Marketo for roughly a year now. It’s user-friendly, intuitive, and highly adaptable. We’ve employed it for various tasks, and it has significantly improved our workflow. Review collected by and hosted on G2.com.

What do you dislike about Adobe Marketo Engage?

There are occasional bugs in the software. Review collected by and hosted on G2.com.

What problems is Adobe Marketo Engage solving and how is that benefiting you?

Marketo is streamlining and automating aspects of our workflow, enhancing our efficiency. Review collected by and hosted on G2.com.

CO
Director of Digital Strategy
Enterprise(> 1000 emp.)
Product Reviewed: Adobe Marketo Engage
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Adobe Marketo Engage?

Marketo is versatile, allowing me to create highly customised workflows and segments for our marketing campaigns. I also love its integrations with APIs, enabling us to connect Marketo with other tools and systems we use. This integration streamlines our processes and enhances overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Adobe Marketo Engage?

The interface can be challenging for someone new, however when you get used to it, it makes logical sense. Review collected by and hosted on G2.com.

What problems is Adobe Marketo Engage solving and how is that benefiting you?

One of the biggest problems Marketo solves for us is the automation of our marketing processes. It automates repetitive operational tasks, we can focus more on strategy and creative aspects of our campaigns boosting the team's productivity. Another benefit is campaign sending. We can easily set up, manage, and send out marketing campaigns at scale. This includes everything from batch email campaigns to nurture campaigns, across mutliple channels including SMS, Social and email.

Data and consent handling is another area where Marketo helps us. Marketo is the platform we use for managing customer data and ensuring compliance and helps us handle customer information securely. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Product Reviewed: Adobe Experience Manager
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Experience Manager?

The fact that it is a one-stop shop. I can manage content acoss multiple platforms. Once you get used to it, it becomes quite easy to use. The Integration with other Adobe products like Analytics is another plus for me. Customer support is decent as well. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

Steep learning curve means ease of use is a bit difficult at first to the platform plus difficulty integrating with third-party platforms. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

As a Data Analyst, AEM's integration with Adobe Analytics makes it easy for me to analyze website data. It helps me understand the user behavior better. Also, having the ability to manage digital assets and web content makes it easy to deliver personalized user experiences, which you can decide based on the data.

So it's a good one-stop shop for Analysts to study and improve user experience. Review collected by and hosted on G2.com.