Hi Isaac!

Thank you so much for taking the time to share your experience as a controller using Acumatica! It's great to hear that the ease of use, cloud features, and product features are working well for you, especially the flexibility to work from any browser.

We hear you on the pricing concerns around additional services and customizations, and we'd like to help you find some cost-effective solutions. If you haven't browsed already, our Reporting and Customization course on Acumatica Open University (linked below) walks you through many built-in customization options that may reduce your reliance on additional services.

Our Community Portal at community.acumatica.com is also a wonderful place to connect with other users who may have found creative ways to configure the system to their needs. We're always working to make Acumatica as accessible and valuable as possible, and feedback like yours genuinely helps us do that.

Hi Nate,

Thank you so much for taking the time to review our ERP solution! We're thrilled to hear your team enjoys the robust customizability, private cloud benefits, and incredible data visibility that optimizes your warehouse efficiency.

We know that user adoption and a complex interface for specialized roles were challenging, and we truly hope you have found solutions to those hurdles by now. If your salespeople still feel overwhelmed by the system screens, we highly recommend checking out the "Getting Started with Acumatica ERP Modern UI" and "CRM Sales Operations" courses on Acumatica Open University (linked below).

You can also explore the Acumatica Community for collaborative tips on customizing the user interface to simplify their daily tasks. We appreciate your partnership and love seeing your business thrive.

Hi Claude!

Thank you so much for taking the time to share this, and for the kind words about the Modern UI and screen flow flexibility—hearing that those features are making a real difference in how your team navigates transactions and reviews details means a lot to us. We're genuinely glad to have you as a growing partner, and we're here if there's anything we can do to help move the needle for your team!

Hi Nauman!

Thank you so much for this wonderful review! It's genuinely great to hear that Acumatica's intuitive interface and AI capabilities have made such a meaningful difference in modernizing your MRP and finance processes.

We completely understand the frustration around drilling down into a bill of materials to identify blocking parts and substituting components to keep orders moving. For this, we'd recommend checking out the M100 Basic Manufacturing Implementation course on Acumatica Open University (linked below), which covers BOM configuration in detail, as well as M210 Extended Manufacturing Scenarios, which walks through Engineering Change Control and how to make targeted changes to a bill of materials.

You may also find the Production Substitution thread on the Acumatica Community (community.acumatica.com) helpful, as it speaks directly to substituting component materials in production. We hope these resources give you the clarity and flexibility you're looking for, and as always, please don't hesitate to reach out if there's anything else we can help with!

Hi There!

Thank you for taking the time to share your experience! We are absolutely thrilled that our implementation team made your transition less financially stressful and that our automation is helping you replace those old, slow processes.

We also want to thank you for your honest feedback regarding our consumption pricing, customization limits, and usability. Because a bit of time has passed since you left your original review, we are very hopeful that you have found solutions to these challenges and that our ERP solution is feeling much more intuitive for your business today. To help your team maximize usability and reduce customization costs, we highly recommend exploring the free training on Acumatica Open University. Courses like "Getting Started With Acumatica" and "Development Quick Start In Customization" offer excellent guidance, and you can always connect with peers on the Acumatica Community portal (linked below) for shared knowledge and support.

Thank you again for being a valued part of our community!

Hi Andrew,

Thank you so much for taking the time to share how our ERP solution has revolutionized your financial reporting! We are thrilled to hear that features like native report creation and transactional attachments are saving you valuable time and making audit season much easier for your team.

We also truly appreciate your feedback regarding the account detail views. While the default system uses debit and credit columns, we completely understand how viewing positive and negative values could simplify your daily research. If you are still looking for ways to adjust this, we highly recommend checking out the Acumatica Community, where many users share helpful tips on customizing generic inquiries to display positive and negative numbers.

Additionally, free courses like "F350 Analytical Reports" and "S130 Data Retrieval and Analysis" on the Acumatica Open University (linked below) offer excellent guidance on tailoring your reporting views to fit your exact needs.

Thank you again for your review and for being a valued part of our community!

Hi Thomas,

Thank you for sharing your experience with our ERP solution. We are thrilled to hear that the automated inventory alerts, subcontractor management tools, and seamless CRM integration are making your daily workflow more efficient.

We also want to acknowledge your frustrations regarding the initial setup, saving errors, and slow system speed. Since some time has passed, we sincerely hope you have found solutions to those performance issues and that your operations are running much faster today. If your team is still looking to optimize your environment, we highly recommend visiting the Acumatica Community to connect with others on system health and performance troubleshooting.

You can also explore free learning paths on Acumatica Open University (linked below), such as the S140 System Maintenance course, to help fine-tune your setup. To continue building on the features you already love, courses like D100 Inventory and Order Management and C100 Customer Management are fantastic resources.

We appreciate your partnership and are so glad to have you in our community!

Hi Fabian!

Thank you so much for taking the time to share this! It's wonderful to hear that having everything in one place has made managing your sales team, tracking inventory, and handling accounts receivable so much more efficient. We know how much it matters to retrieve customer invoices and payment history quickly, and we're glad Acumatica is delivering on that front.

As for the report speed issue, we completely understand how frustrating that can be, especially when you're working with large data sets. We hope that, in the months since you left this review, things have improved. If not, we'd encourage you to check out the S130 Data Retrieval and Analysis course and the S150 Report Designer course on Acumatica Open University (linked below), both of which offer practical tips for building more efficient reports and inquiries.

You may also find helpful discussions in the System Health and Performance section of the Acumatica Community (community.acumatica.com), where other users and our team share solutions for optimizing performance. We truly value your feedback, and we're committed to making your experience even better.