Workday HCM Reviews & Product Details

I work in HR service delivery, and Workday is very easy to use—everything is set up nicely. I can quickly view employee information, including payslips and benefits. I’m also able to process many types of job changes and post jobs both internally and externally. It makes it straightforward to manage time off and leaves of absence as well. I can generate different types of letters, and I can track time and payments too. Overall, it’s the best HCM for what I need. It’s also connected to our other Microsoft tools like Outlook and Teams, as well as ServiceNow. Review collected by and hosted on G2.com.

Security! Although it’s a good thing that people can have different security levels and their access can be limited, sometimes, working in HR, if you aren’t given the correct security you simply can’t do your job. For example, in Workday Learning, you need Learning Admin access to manage employees’ learning, but if you’re not granted that access, you end up having to rely on the internal Workday/HRIS team and go back and forth just to complete the reporting requests from stakeholders. Review collected by and hosted on G2.com.

Workday HCM’s biggest strength is how seamlessly it brings everything together in one place—HR data, payroll, benefits, time tracking, and employee self-service all feel connected and easy to navigate. The interface is clean and intuitive, which makes routine tasks quick to complete, and the self-service features empower employees to manage their own information without needing constant HR support. Overall, it creates a smoother, more efficient experience for both users and administrators. Review collected by and hosted on G2.com.

Workday HCM is a strong platform overall, but some parts can feel less intuitive than expected. Certain workflows require too many steps or are buried under multiple menus, which can slow users down. The system can also have a noticeable learning curve, especially for employees who don't use it often. While powerful, some features feel overly rigid or limited in customization, making it harder to tailor processes to specific business needs. Review collected by and hosted on G2.com.

Workday HCM offers a centralized platform that streamlines core HR processes such recruitment, compensation management, full employee life-cycle and access to employee data in real time. Workday offers a user friendly interface for end-users and a fairly intuitive approach to perform HR transactions both via self-service and via HR Shared Services teams. One of the key features that our employees like is the self-service capability. Platform early adopters were fascinated that they could see their profile updates (i.e. payment elections, tax elections, personal info, etc.) updated in real time, rather than sending an email to a generic mailbox and waiting for a long time for the changes to be reflected. Additionally, Workday offers fantastic reporting and dashboard capabilities. which allow for data-driven decisions & recommendations. Finally, Workday integrates well with other systems (either via core connectors or custom integration solution developed in Workday Studio) and that makes Workday to be the hub and source of truth for employee data. Review collected by and hosted on G2.com.

Workday is an expensive platform, so it may not be a good fit for smaller companies. Also, significant change management is required to capitalize on the benefits of Workday HCM. Review collected by and hosted on G2.com.

Workday HCM is a powerful unified solution that allows us to easily manage our people cycles and operational tasks while providing a familiar and user-friendly environment for our workers. It has a comprehensive suite of solutions that covers many areas of HCM management, reducing the need for integrations. Because it is a unified solution with so many functional areas and data related to these, reporting and analytics across HR becomes very simple and powerful Review collected by and hosted on G2.com.

Implementations of the system can be challenging for organizations to handle and typically are difficult projects, resulting in work that flows over to Production thereafter. Also related to this, staffing a Workday team can be challenging and can be difficult to build. It can be tough to find good talent internally or externally to help support the system Review collected by and hosted on G2.com.

its very simple but very user friendly. There's many layers so the things you can do or customize feels rather infinite. Many different modules are available and connected with this system meaning that the changes and updates we create in the system will be available in many other places in the system. It's easy to see and move through the an org tree and see all the critical and helpful information of our employees Review collected by and hosted on G2.com.

the system can be a bit too simple, there's not a ton of clear guidance on what the system can do, users would have to explore and figure it out themselves. A user would have to click through all buttons to see where everything is in order to learn how to use it. Review collected by and hosted on G2.com.

The performance management and goal-tracking features are very streamlined. Setting OKRs and tracking progress within the tool is much smoother compared to the spreadsheets we used previously. I also like the 'Org Chart' visualization feature; it makes it very easy to find who reports to whom across different technical teams. Review collected by and hosted on G2.com.

The web interface can sometimes be sluggish and heavy to load, especially during peak usage times like payroll cutoffs or performance review cycles. The 'loading' spinner appears frequently when switching between modules. For a cloud-based platform, the responsiveness could be much snappier compared to other modern SaaS tools we use. Review collected by and hosted on G2.com.

Workday HCM stands out for its unified platform and intuitive, easy-to-use user experience. Being able to manage core HR, payroll, talent, and reporting within a single system helps reduce siloed operations and keeps everything in one place. The real-time reporting and dashboards are especially valuable, enabling quicker decision-making. In addition, its cloud-based nature ensures regular updates without heavy maintenance overhead for day-to-day use, and it’s also easy to integrate. Review collected by and hosted on G2.com.

While Workday HCM is powerful, certain configurations—especially advanced reporting and business process frameworks—can be complex and may require experienced resources. The user interface is generally intuitive, but it can feel less flexible when supporting highly customized workflows, particularly if the setup isn’t done properly. Also, integrating with legacy or non-Workday systems can sometimes take additional effort, and it can be complex. Review collected by and hosted on G2.com.

Everything is centralized in one App, making it easy to implement your tasks, follow up on, and manage your work and documents. It supports customers by reminding them ahead of the activity deadline and with clear instructions. It also offers different communication and support options for customers. I manage all my full-time and part-time jobs in Workday every day. I love the ability to integrate different services into a single place in Workday. Review collected by and hosted on G2.com.

Until now, I have not faced any activities that are not possible in Workday, so I like this ability. Review collected by and hosted on G2.com.

The Workday interface is clear to move about. Looking at reports or scheduling reports can be done easily. I am able to schedule reports to be downloaded weekly with no issue. Review collected by and hosted on G2.com.

There are times its unclear why some information wont load to a report but thats usually due to user error. Review collected by and hosted on G2.com.

I like the self-service features of Workday HCM, which allow me to make and track changes within my team. I also love the ability to visually see connections across the organization. Workday makes it easy to store files and view the history of employees. I also appreciate the on-screen help text, dashboards, and reports that make sure everyone is on the same page. Review collected by and hosted on G2.com.

I think Workday HCM could improve in general UX for ease of use and editing. While Workday is inherently rational once you understand it, it's not always immediately apparent for newer users how to get the desired result. Studying user behavior to make it more intuitive would be helpful in propelling it to the next level of understandability for new users. Additionally, unlocking more reporting features would be great, both in terms of more options for reports and more clarity around what filters do on reports. Review collected by and hosted on G2.com.