360Dialog Features
What are the features of 360Dialog?
Functionality
- Ease Of Integration
- API Call Speed
- Communication Varieties
Support
- Documentation
- Community Support
- Professional Support
Top Rated 360Dialog Alternatives
360Dialog Categories on G2
Filter for Features
Messenger
Sequencing | Mapped-out responses for conversations. | Not enough data | |
AI | Artificial intelligence (AI) and chatbot involvement. | Not enough data | |
Live Chat | Live human component of conversations. | Not enough data | |
Customization Interface | Quality of interface for designing and customizing conversation maps. | Not enough data |
Channels
Social Media | Conversations enacted over social media. | Not enough data | |
Website | Conversations enacted through embedding or pop-ups on websites. | Not enough data | |
Text Message (SMS) | Conversations enacted through text message (SMS). | Not enough data | |
Voice Assistants | Conversations enacted through voice assistants. | Not enough data | |
Other | Conversations enacted through other channels. | Not enough data |
Customers
Targeting | Overall quality of customer targeting based on needs or situations. | Not enough data | |
Profiles | Creation and modification of customer profiles based on conversations. | Not enough data | |
Analytics | Reporting based around specific and overall conversation results. | Not enough data | |
Lead Gathering | Capture and organization of leads from conversations. | Not enough data | |
Sales Conversion | Success rate of conversations leading to customer purchases. | Not enough data |
Functionality
Ease Of Integration | Empowers developers to intuitively integrate cloud communications functionality for their applications. 12 reviewers of 360Dialog have provided feedback on this feature. | 75% (Based on 12 reviews) | |
API Call Speed | Based on 11 360Dialog reviews. Grants high speed API calls for fast communications. | 77% (Based on 11 reviews) | |
Communication Varieties | As reported in 10 360Dialog reviews. Enables a wide variety of communication types such as SMS, voice, video, etc. | 62% (Based on 10 reviews) |
Support
Documentation | As reported in 11 360Dialog reviews. Provides clear, effective documentation for API integrations. | 71% (Based on 11 reviews) | |
Community Support | Based on 11 360Dialog reviews. Provides public user forums for support questions and help. | 67% (Based on 11 reviews) | |
Professional Support | Connects users with professional support teams to troubleshoot and finetune integrations. This feature was mentioned in 11 360Dialog reviews. | 68% (Based on 11 reviews) |
