The things I like the best from 1worldsync is how efficient they make their processes on their software to make the users life easier! Such as adding a Add NFP button that automatically spits out all nutrition facts information. Review collected by and hosted on G2.com.
The thing that bothers me at times about 1worldsync is getting a bunch of errors and warnings and not being able to navigate through them as easily which also could be a lack of training on my end. Nonetheless the customer service is exceptional all the time and help me through everything in the most kind and supportive way. Review collected by and hosted on G2.com.
116 out of 117 Total Reviews for 1WorldSync
Overall Review Sentiment for 1WorldSync
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They provide so many tools services now included with Item Management to help your business grow and thrive! They are always looking ahead to keep innovation and bringing useful tools to their customers! Review collected by and hosted on G2.com.
Sometimes the system can operate slowly and get bogged down. It has improved over the years, but still could move a bit quicker. Ex: saving product page data or when working with imagery. Review collected by and hosted on G2.com.
I came in knowing very little about what 1worldsync had to offer, I left filled with much more knowledge than I had ever known about. So many opportunities available to help grow the company. Review collected by and hosted on G2.com.
So much information to absorb, in a small amount of time. Review collected by and hosted on G2.com.
A lot of individuals that can help anwser questions regarding setting up product in the stores. Review collected by and hosted on G2.com.
It can be very tedious all the information that needs to be filled out to set items up, very time consuming and repetivie Review collected by and hosted on G2.com.
Nothing anymore. Absolutely nothing. Writing this for minimum char Review collected by and hosted on G2.com.
Worldsync changed the interface for some reason, not sue why, the old interface was just fine, made sense, was quick to set up and publish items. This new interface was designed by blockheads who have never had to setup 100 items in 2 days. Now it's confusing, irritating, and I don't really use it anymore because it's not worth the extra time I spend doing it. Review collected by and hosted on G2.com.
1WorldSync is a user-friendly system that makes item build, maintenance and publication easy, even for a first-time user. The system is intuitive and easy to navigate. There is a support team available to assist when the need arises. Review collected by and hosted on G2.com.
The system times out too quickly, and there are delays in processing, which I know is normal for any system. I would love to see more education for the service center on standards and how to apply them when assisting vendors. The critical error in Item Management that allows suppliers to publish items without the basic, core GDSN attributes, causing errors, bad data, and rework, which all delays item set-up and negatively impacts data quality. Review collected by and hosted on G2.com.
Customer service staff are constantly helpful for any and all inquiries. Even uncertainties that require a quick question are always supported. Account management staff tend to be fast on communications too. The enriched content solutions function easily for their purpose. Review collected by and hosted on G2.com.
Recent shifts to moving information away from an online portal into a community based FAQ are awkward. Metrics reporting uses an older platform that's a little slower too. Review collected by and hosted on G2.com.
The best part of using 1WorldSync is that it easily has user group sessions for learning and discussion. I use the platform every day and I seem to find at least 3 new features that I was unaware of every time I attend a learning session put on by the 1WorldSync team. Implementing new products is simple, and the entire platform is easy to learn with the provided training or customer support. Review collected by and hosted on G2.com.
The hardest part about using this platform is wasting time populating data that could have been mass-uploaded had I known the option was available. Review collected by and hosted on G2.com.
1WorldSync values relationships and is constantly finding ways for users to learn and know all about their offerings. The user groups they are offering have been extremly helpful to my company personally. Review collected by and hosted on G2.com.
I'm not sure I have had a momement where I haven't been satisfied by theri customer support. Review collected by and hosted on G2.com.
The customer service team. They are always able to quickly help with any issues. Review collected by and hosted on G2.com.
That an item cannot be submitted twice by 2 different retailers. Review collected by and hosted on G2.com.
