Avis et détails du produit de Twixor

twixor's prompt configuration helps us with building powerful AI workflows for our clients. this does not need you to know coding languages, and no elaborate training datasets. its been user friendly for us to enter prompts and build conversational bots which easily communicates, and gets the required information from customers - in the end, the conversations are more human-like and does not feel very rule-based Avis collecté par et hébergé sur G2.com.

better to have ready to use prompt templates for each use case Avis collecté par et hébergé sur G2.com.

our billing management has become fairly smooth. when we're automating customer conversations, there's a standard price to pay Meta, or Google - depending on the channel we opt for. we needed automation because manually generating invoices was turning to be a herculean task. we've been able to generate a pricing plan in literally minutes - and that's helped us connect it to all the customer journey automation we create. billing is just simply generated with minimal work only Avis collecté par et hébergé sur G2.com.

it took us a while to learn about this feature - but anyways, documentation helped a lot Avis collecté par et hébergé sur G2.com.

Twixor's NLP and GenAI features is by far my most favourite aspect about Twixor. We usually build simple customer support bots with basic NLP understanding capabilities for specific intents. NLP feature is easy to use because of its drag and drop nature, and i dont really have to code it. its almost always deployed instantly without any challenges. Avis collecté par et hébergé sur G2.com.

While the features are extremely helpful to our business, the learning phase of the platform was challenging. the good thing is - theres a lot of learning materials provided by the twixor team for you to peruse. Avis collecté par et hébergé sur G2.com.

We've set up a pre-paid wallet management feature for all our customers. We're now managing customised wallet credits for specific features for each of our customers - this has been super useful with tracking overall invoices, instead of maintaining a manual spreadsheet. also like that this feature is very visually representative - makes for easy analysis of trends and identifying patterns. Avis collecté par et hébergé sur G2.com.

would be nice to see a profit and loss margin analysis dashboard too, as part of our wallet credit system Avis collecté par et hébergé sur G2.com.

twixor's whatsapp business onboarding feature is truly appreciation worthy. we had no idea about the complications when it came to creating a WABA account - the feature pretty much has already configured templates we can use to customise our account - additionally, the platform takes care of all the verification checks with meta. we didnt have to handle the back and forth communication. our waba numbers were setup and chatbots were activated in just a span of one month. Avis collecté par et hébergé sur G2.com.

we would have preferred to have more training session with twixor team to get a grasp of the product Avis collecté par et hébergé sur G2.com.

have to says hands off to the agentic ai feature of twixor. its helped us develop more complex bots than we have ever had - bots that can actually solve problems like appointment scheduling, reminders, data extraction - and the best part is that these bots self-learn the more you use them. some of the bots we created earlier using training models provided by twixor team have become more efficient over time as they understand cues more accurately Avis collecté par et hébergé sur G2.com.

setting up agentic ai was challenging - it mostly came into place when we had to figure out if we needed a cloud based server or on premise. we opted for cloud since we do not have the physical space for on-prem - it was time consuming to start the integrations but eventually worked out! Avis collecté par et hébergé sur G2.com.

Twixor has been a great add on to our set of marketing tools. We really needed a strong MarTech platform that can handle WhatsApp/ Email automation - Twixor perfectly fit in with our requirements. I personally enjoyed how eaay it is to run a campaign - I dont need to code, I just add my requirements, and select which contacts require communication, and most importantly - Twixor team helps me with getting approvals from Meta or Google for my campaigns - which has made our processes much more simpler and faster. so ease of use is definitely on the top of my list Avis collecté par et hébergé sur G2.com.

I dont know if this is a dislike - but if you are unfamiliar with the digital marketing space or marketing technology, it might be difficult to garpple with the terms and acronyms often used on the platform like WABA, APIs, and more. There's no beginner-friendly pop ups that appear within the product, but its okay.. you learn the more you use Twixor. :) Avis collecté par et hébergé sur G2.com.

Avec Twixor, nous sommes capables d'intégrer nos assistants IA avec plusieurs canaux de communication, tels que WhatsApp, RCS, FBM, GBM, Instagram Messaging. Comprend également des canaux IT d'entreprise comme Slack, Teams, Hangouts, Zoom, Skype, etc. Cela a aidé à atteindre nos clients où qu'ils soient sans le tracas de se soucier des intégrations. Certains de nos assistants IA peuvent être aussi simples qu'un correcteur orthographique, ou aussi avancés que suggérer des stratégies opérationnelles élaborées pour vos besoins commerciaux, basées sur les conversations de votre équipe. Avis collecté par et hébergé sur G2.com.

Mettre en place des assistants IA dans un canal de discussion axé sur le client, qui peut être spécifique à une organisation, peut être légèrement difficile, mais prendra du temps pour une exécution complète. C'est faisable cependant. Avis collecté par et hébergé sur G2.com.

L'intégration de Twixor avec tous nos assistants IA comme Vertex et Bedrock a été excellente jusqu'à présent. Twixor nous aide à améliorer les capacités conversationnelles de ces bots. Cela inclut l'incorporation de cartes enrichies qui extraient des données en temps réel pour les présenter aux utilisateurs lors d'une conversation WhatsApp - cela a été un énorme ajout à nos assistants IA. De plus, nous n'avons eu aucun problème de compatibilité à craindre, nos systèmes étaient très pratiques à configurer avec Twixor sur le cloud. Avis collecté par et hébergé sur G2.com.

nous aimerions voir des statistiques plus détaillées, peut-être un score CSAT réel qui change automatiquement en fonction des données en temps réel Avis collecté par et hébergé sur G2.com.