Avis sur 180 Survicate
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- tool is easy to implement (eg. via tag manager or directly in code)
- easy and fast to set up surveys with good templates and nice analytics overview
- lots of different configuration methods for surveys (eg. timing, audience)
- integration into other toolstack (eg. slack)
- very fast and good support that always helps when we have questions :) Avis collecté par et hébergé sur G2.com.
- handling a lot of different surveys can be be a bit overwhelming in the overview
- would be nice for us to also target lists of ids without copying every single one
- some features that we previously used are now moved onto a different plan Avis collecté par et hébergé sur G2.com.
The AI survey generator is a remarkable tool that works like magic! The vast array of combinations available for survey creation is incredibly helpful, and the user interface makes it easy to accomplish tasks. The exceptional customer support provided is nothing short of inspiring.
Fantastic to have automated reporting emailed weekly to everyone who needed it, and the implementation was super simple. Avis collecté par et hébergé sur G2.com.
Companies must have the option to customize the pre-set C-Sat survey. They should have the freedom to change the wording and valuation to suit their unique needs. For instance, setting 1 as Excellent and 5 as Poor could be more appropriate for some companies. Moreover, having the ability to add or remove questions from an existing survey without losing the responses is essential. The main objective is to monitor the business's performance, not a specific question. Therefore, companies should have the power to make changes to their existing survey throughout the year without having to report on different surveys. Companies must have all their data in one place to make informed decisions. Avis collecté par et hébergé sur G2.com.
Everything I like about Survicate and the most usful tool I have ever encountered Avis collecté par et hébergé sur G2.com.
I do not dislike Survicate in any way or whatsoever Avis collecté par et hébergé sur G2.com.
Plusieurs types de questions, possibilité de segmenter la cible, bibliothèque de questions Avis collecté par et hébergé sur G2.com.
Parfois, le sondage ne se lance pas ou nous devons avoir au moins une réponse à montrer au public. Avis collecté par et hébergé sur G2.com.
Very usable. It just makes sense, you don't need an extensive onboarding to use it. It is the perfect balance of customizable but standardized so you don't have to overwork it but can still make it on brand. Also, the customer support is on another level of excellent. They are always available, kind, quick, and helpful. This alone would make me stay a customer longer. Avis collecté par et hébergé sur G2.com.
The only challenge I have is with the HubSpot integration. I wish it was a bit more seamless in practice, but not a huge drawback. Avis collecté par et hébergé sur G2.com.
Very easy survey creation, user-friendly and intuitive menu, a variety of available question types, well-implemented filtering, and response conditioning. Extensive options for diverse survey targeting, always available and helpful support. Avis collecté par et hébergé sur G2.com.
With Survicate, you pay based on the number of surveys per year. However, the counter also includes partially completed surveys, which cannot be considered in the analysis. This isn't entirely fair. The problematic issue is transferring surveys from one workspace to another—you have to request support each time for this. Avis collecté par et hébergé sur G2.com.
Je recommande vivement Survicate aux entreprises cherchant à améliorer leurs stratégies de retour d'information. Il s'intègre parfaitement avec HubSpot, permettant des insights clients améliorés directement dans votre CRM. De plus, les enquêtes de Survicate sont personnalisables, vous permettant d'adapter le style de votre marque. Avis collecté par et hébergé sur G2.com.
Bien qu'il puisse y avoir des bugs occasionnels, en particulier lors de la synchronisation des propriétés personnalisées avec HubSpot, leur équipe de support réactive est toujours prête à aider et à résoudre rapidement tout problème. Cela fait de Survicate un outil fiable et précieux pour des retours clients exploitables. Avis collecté par et hébergé sur G2.com.
C'est très intuitif, mais très puissant et actuellement son utilisation de l'IA aide à obtenir la valeur maximale des réponses de nos clients. Avis collecté par et hébergé sur G2.com.
Nous avons quelques problèmes techniques en raison d'une certaine incompatibilité technologique. Avis collecté par et hébergé sur G2.com.
Its very simple to set up and build surveys. The Support team are very responsive when you have queries and very easy to get hold of - fantastic service. Avis collecté par et hébergé sur G2.com.
While analytics are clear for individual surveys, there is no way to aggregate results across all surveys to see what the average conversion rate is for example. The data presentation is a little limited and I would like to see more stats in the dashboards. Avis collecté par et hébergé sur G2.com.
Survicate has been widely used in my organization. It easily integrates with slack and also has a clean UI for making surveys Avis collecté par et hébergé sur G2.com.
Would be good to have something for cleaning data on the spot in survicate. Also, to give under analytics how many people dropped off in the middle of the survey, etc. Avis collecté par et hébergé sur G2.com.
