So simple and easy to use and understand. It's clear what tasks must be done and how to use the card. Also love that it sometimes automatically knows what category the spend is in (i.e. recognises car parks!). Avis collecté par et hébergé sur G2.com.
I've struggled to use the 'fetch' email send feature, and would love it if it could link other email accounts to Pleo, as I have a different email for car parking and other shops! Avis collecté par et hébergé sur G2.com.
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Very easy to use -- best system I have used
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Incredibly user-friendly app on both the front and back end - being easy to use is definitely where Pleo shines.
Zero problems getting the app integrated into our company's processes and getting people on board.
Functionality is almost perfect and wouldn't change much. Avis collecté par et hébergé sur G2.com.
Not being able to customise certain things - my main issue with the app is not being able to make the note/descriprion of an expense mandatory - I really don't understand why this isn't an option and why we're allowing people to leave this blank.
Frustrating onboarding process - taking months to verify us as a company.
Support all goes through an email and will take at least a day to get back to you - not good if there's an urgent need for assistance. Support/contact with salespeople also non-existent as soon as you sign the contract. Avis collecté par et hébergé sur G2.com.
Most helpful in Pleo has been the integration from credit cards to an App that automatically tracks and reminds users to upload the receipts. It is very easy to use, so that even those resistent to change adapted quickly. The personal customer support convinced us to quickly scale the use. Avis collecté par et hébergé sur G2.com.
There are some smaller flaws in the implementation, it seems that the Multi-Entity-Function is not fully integrated into the system. It would be helpful to have a few security features added, especially in the area of invoice payment. I miss the option of integrated direct debits. Avis collecté par et hébergé sur G2.com.
Die Zahlungen von PLEO sind in kürzester Zeit bein unseren Mitarbeitern und Lieferanten. Die Masterkarte wird überall problemlos akzeptiert und das Wallet lässt sich durch gezielte Einstellungen automatisch verwalten.PLEO ist täglich mehrfach im Einsatz und bisher gab ees keine Probleme. Daher war bisher kein Kundensupport nötig. Die Einführung von PLEO haben wir ohne Schwierugkeiten alleine umgesetzt und werden PLEO noch ausweiten. Avis collecté par et hébergé sur G2.com.
Die Datenanalyse lässt sich durch anklicken nicht in die Einzelbuchungen auflösen. Unser Vertraglicher Cash-Back kann nicht aktuell angezeigt werden. Avis collecté par et hébergé sur G2.com.
Really easy to use, intuitive to set up and get started, links directly with the accounting system. Avis collecté par et hébergé sur G2.com.
Customer support says it takes 2-3 days to respond - although current experience is that it is quicker than that; not able to prevent users back-dating claims (not lock date facility), items rejected by a reviewer are then automatically directly passed, without going back through the review process. Avis collecté par et hébergé sur G2.com.
Pleo has helped us to get a much better overview of our finances. Not only can we now see all our expenses and all the relevant information at a glance. We can also control our spending precisely using budgets, limits and dedicated cards. In addition, all employees got to grips with Pleo very quickly and the tool was very well received. Avis collecté par et hébergé sur G2.com.
Overall, the user interface is kept very simple and clear. However, the ‘Analysis’ section could offer even more options and customisable views to gain further insights. Avis collecté par et hébergé sur G2.com.
Pleo is simple for managing expenses across the business and means that we are able to keep on track of the various department spend and vendor cards are a game changer! Avis collecté par et hébergé sur G2.com.
There isn't much I don't like if I'm honest. The export process to Xero could maybe be a little easier. Avis collecté par et hébergé sur G2.com.
User friendly platform that people all across the business can use with ease with minimal instruction Avis collecté par et hébergé sur G2.com.
VAT can not be fixed to certain spend categories and is left at the discretion of the user to select which can lead to varied results and additional review Avis collecté par et hébergé sur G2.com.
We implemented Pleo after our current software did not live up to our expectations. The implementation was easy, structured and quic, and within a day we had the system active and integrated with our accounting software. New users are easliy added, and the cards are activated and added to Apple Pay with the click of a few buttons. It it easy to set up teams, accounting dimensions, to handle reviews and approval flows, to handle reimbursments of per diem and personal expenses, and to transfer funds to the wallet. We are currently using Pleo daily within our operations and multiple companies, and have received very positive reviews internally. Fetch is a function that we all love, since we have a lot of different subscriptions where we receive receipts to our emails. The function to create separate vendor cards for these subscriptions is also great, the ability to keep these separate from the personal pleo cards and change responsible person and not disturb personal purchase limits is very useful. The customer support and guides avaliable are very helpful as well. Overall our experience of Pleo is positive and we are happy with the service! Avis collecté par et hébergé sur G2.com.
Our only complaints so far are that the employees cannot create expense reports for private expenses to gather receipts from a specific trip. They can only add these receipts one at the time. We are also missing the ability to change the tax amount when adding and reviewing a receipt, since this can only be done in export. However, these are our only points of dislike and nothing that takes away from the overall experience of the system. Avis collecté par et hébergé sur G2.com.
The authetication function where each purchase needs to be approved by the card holder gives it an extra layer of secrity. Avis collecté par et hébergé sur G2.com.
I do not dislike anything so far, might be able to update in the future. Avis collecté par et hébergé sur G2.com.
Easy to use, quick to catch receipts and it has scan option instead of photo. Reminds me to take photos. Easy to keep track of payments. Great to have virtual card that is easy to setup. Simple way to manage payments and get payments approved. Easy to integrate with other accounting software. Avis collecté par et hébergé sur G2.com.
Software is still sometimes glitchy. Ofter adding categories does not work. Privileges in web version to app are different. Invoice uploading is a fair bit odd if you dont have full privilages. Avis collecté par et hébergé sur G2.com.
