Avis sur 217 Optimove
Sentiment de l'avis global pour Optimove
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J'aime la facilité avec laquelle les fonctions sont à naviguer. La mission de contrôle est une plateforme impressionnante qui rend l'analyse des campagnes très fluide. J'aime aussi la facilité avec laquelle il est possible de rassembler des données pertinentes. Liat est également formidable et nous aide avec toutes les questions que nous avons de manière efficace et efficiente, nous travaillons très bien ensemble et elle a beaucoup aidé l'équipe. Avis collecté par et hébergé sur G2.com.
Lenteur occasionnelle de fonctions comme le contrôle de mission et le gestionnaire de modèles. Avis collecté par et hébergé sur G2.com.
Tant de fonctionnalités, de données, de tableaux de bord et évolutif Avis collecté par et hébergé sur G2.com.
Parfois, c'est un peu complexe à utiliser ou à comprendre facilement les nouvelles fonctionnalités. Peut devenir incontrôlable s'il n'est pas correctement géré et avec une supervision quotidienne des efforts des équipes. Avis collecté par et hébergé sur G2.com.
Couverture complète des activités CRM dans un seul hub, automatisation. Avis collecté par et hébergé sur G2.com.
il y a toujours des choses qui peuvent être améliorées, un certain manque de flexibilité dans certaines options Avis collecté par et hébergé sur G2.com.
Optimove is easy to use, has a great support team which are really skilled talented and friendly. Optimove has been one of the most complex CRM I've had the chance to work with so far. It has a really complex default way to create content for your end users, however it also allow a lot of tailoring for your prefference. My favorite aspect is that I can create my own attribute, just they way I like them Avis collecté par et hébergé sur G2.com.
I think the Dashboard and Mission control can be a little bit more user friendly. Having to manage 3 brands, it would help to have a clear differentiation between each within the reports + a way to see all campaigns from a macro stand point to have an easier way to asses their success (I'm not sure how this would be possible though). Avis collecté par et hébergé sur G2.com.
The Campaign Builder and Mission Control are the most valuable tools in Optimove. With the Campaign Builder, I can create campaigns for different segments with just a few clicks, and it also allows me to utilize multiple channels. Meanwhile, Mission Control makes it effortless to measure and export all running campaigns. In my opinion, these tools significantly enhance productivity. Avis collecté par et hébergé sur G2.com.
The new drag and drop Dashboard is not very user-friendly. Perhaps a different type of dashboard with more comprehensive reports would be highly useful. Avis collecté par et hébergé sur G2.com.
Optimove has all of the necessary features for setting up ultra-personalised multi-channel marketing campaigns. The Target Group builder and customer segmentation attributes are invaluable. I love the wide variety of KPIs and dashboards available for analysing campaigns and customer behaviour from every angle possible. Our Customer Success Manager is also always on hand to speedily answer any questions we have! Avis collecté par et hébergé sur G2.com.
Some pages can sometimes take a while to load if you have many campaigns running/a lot of data. Resolving bugs or data errors can also sometimes be time-consuming. Avis collecté par et hébergé sur G2.com.
The user interface is incredibly intuitive and easy to navigate. Great team with a lot of experience,customer friendly. Being able to anticipate customer behavior and tailor our outreach accordingly is giving us something extra. Avis collecté par et hébergé sur G2.com.
Being fair. There isn't much to disklike. Avis collecté par et hébergé sur G2.com.
I like how Optimove is basically a one-stop shop. In other words, Optimove offers numerous features to help us meet our business needs and achieve out goals. It's also extremely helpful that we are able to integrate other tools with Optimove, such as our push tool, so that we are able to plan and schedule everything through Optimove. Lastly, Optimove has an exceptional customer service team. They respond to issues in a timely matter and ensure that they communicate status updates to you as their working through different issues. Avis collecté par et hébergé sur G2.com.
The one thing that could use some improvement is ensuring that the data is updated in a timely matter each day. There have been a few different periods of time where the Daily Process would constantly update very late in the day and it interered with our comms schedule. Avis collecté par et hébergé sur G2.com.
We are still in the process of integrating and getting set up on Optimove, and the team there has been brilliant and accommodating to our businesses needs, as we have yet to launch. I really appreciate all the contact hours to go through training and getting us up to speed on best practices and receiving info on how to fully maximize the benefits out of using their product. Optimove is a very easy to use CRM system, and intuitive compared to other platforms out there. Avis collecté par et hébergé sur G2.com.
At the moment, we are still in the process of getting set up on Optimove and there is nothing that I dislike. The process has been seamless and we're excited to start utilizing Optimove's features in our marketing efforts. Avis collecté par et hébergé sur G2.com.
