Avis et détails du produit de Navan (Formerly TripActions)

The app is very easy to use in order to submit expenses to our accounting team. It's also easy to tag purchases, upload receipts, etc. in order to do this in less than a minute while you're making a purchase vs having to remember later, keep the receipt, submit online. Having used literal tape to a piece of paper and scan via printer and upload to a folder methods at past companies, Navan's app makes this process that no one actually enjoys, very easy. Avis collecté par et hébergé sur G2.com.

The travel side of Navan can be a little bit bumpy for the end user experience. I normally use the online version to make reservations for flight and hotel but the online experience is much easier than the alternative of doing this process manually so it's not the end of the world. Avis collecté par et hébergé sur G2.com.

Navan is incredibly simple to use! Whether I’m on my phone (where the app is super intuitive) or out with friends, I can easily update my expenses—even if someone Slacks me a receipt. The process is seamless: just snap a photo, submit, confirm, and you’re done. I’ve had no issues with receipts not being recognized, making the whole experience hassle-free. Expense reporting has never been easier! Avis collecté par et hébergé sur G2.com.

The only potential recommendation I'd consider suggesting is a monthly reminder email or notification about submitting. If I have a planned trip in Navan, follow up three days later or something and remind me to submit expenses if I haven't done so. Avis collecté par et hébergé sur G2.com.

I like how everything is in one place, ifI need to book a flight and a hotel its all on one site. The great thing I like is that I can book with Navan and still earn rewards points and miles with the airlines and hotel brands I usually book with. Avis collecté par et hébergé sur G2.com.

Overall I've had a great experience. One issue I did have on my last trip was that my hotel charged my personal credit card rather than the virtual company card that I used to book on the Navan site; this could have been an oversight from the hotel but that has been my only complaint if I had to give one. Avis collecté par et hébergé sur G2.com.

I appreciate that I'm able to book all travel and accommodations through Navan, as well as submit travel-related expenses. The app makes it super easy to do this on the go, so I'm not saving and submitting receipts through a spreadsheet expense report when I return home from a trip. It's also easy to use Navan for non-trip-related expenses. Avis collecté par et hébergé sur G2.com.

It would be helpful if we could say internally which hotels are preferred for trips, or which people should avoid. Avis collecté par et hébergé sur G2.com.

Navan makes scheduling and reporting on business travel so easy! I love that anything I schedule quickly integrates with other platforms like airlines and hotels, there is no time wasted searching for information. Uploading receipts from travel is also incredibly easy to do, I don't have to hunt for the info to provide for my company. The user interface is clean and modern, not cluttered with popups like other business travel/expenses platforms I've used in the past. Avis collecté par et hébergé sur G2.com.

I haven't yet found anything I dislike, Navan is truly a night and day difference from platforms I've used in the past. Avis collecté par et hébergé sur G2.com.

I had terrible experiences with travel bookings at all my past companies before Navan. Navan's app is way better than most common travel apps and the experience is tailored to the company (eg. They have your office address etc and policies). The virtual credit card is a very useful feature because not all hotels accept the cashless check in experience. Lastly, Navan recognises that people would like to sometimes take a few personal days during a business trip so the app allows you to extend hotel stay at your own expense. Avis collecté par et hébergé sur G2.com.

So far it seems like it's a closed ecosystem. I.e I need to use Navan to book a personal trip if I want to use the loyalty points from the business trips. I can't use Navan rewards on any other platform where I usually book my personal trips (such as Expedia) Avis collecté par et hébergé sur G2.com.

I love the Navan Rewards feature, and telling new colleagues about it makes them excited about using the product. I also really like the events feature. I use it for an in-person orientation for new colleagues and it is really helpful for tracking the cost of the event across multiple team budgets, as well as being able to coordinate colleagues with similar travel schedules. It makes the event run smoother for colleagues and more trackable for me. Avis collecté par et hébergé sur G2.com.

Most of my interactions are in a user facing role and I haven't really had anything that I truly dislike about using Navan. Sometimes using the company credit card for hotel bookings is a pain (since the hotel has to have the CC authorization and it's sort of challenging to get to), but that would be my only issue.

Reporting is a struggle for me, but I don't have all of the access required to run reports myself, so I just hear that it is an issue from my finance team. Avis collecté par et hébergé sur G2.com.

This is a game changer for any employees looking to book and expense flights, hotels, meals, etc. It's easy to use, faster, simple steps, a better implementation and support than other tools out there, and the mobile app is a breeze! Very easy to upload a receipt and get a refund or correct things from both a manager and individual contributor standpoint. It's user friendly on both sides. It was also super quick to integrate in our company and the onboarding was simple. Avis collecté par et hébergé sur G2.com.

There's nothing I dislike about it. It seems easier than what we used to use (SAP Concur) and we'll likely continue to leverage this tool. Initally we started a teams chat internally to ask general questions but everyone has the hang of it now. Avis collecté par et hébergé sur G2.com.

Rien. Je trouve que Concur est un meilleur système à tous égards. Je ne recommanderais Navan à personne. Avis collecté par et hébergé sur G2.com.

Je n'aime rien. Le processus d'approbation est lourd et inflexible :

- Les approbations ne s'appliquent pas aux autres aéroports de la même région (par exemple, j'ai dû demander une nouvelle approbation pour changer mon aéroport de DFW à DAL et pendant que j'attendais la nouvelle approbation, les tarifs ont augmenté)

- Les approbations ne fonctionnent pas pour les voyages multi-villes. J'ai obtenu l'approbation pour un voyage multi-villes, et Navan m'a fait réserver le premier trajet seul. Quand j'ai fini de le réserver, j'avais perdu l'approbation pour réserver le deuxième trajet, donc j'ai dû demander une autre approbation, ce qui a fait perdre beaucoup de temps pendant lequel le tarif a augmenté.

Changer les vols indirects est incroyablement difficile. J'ai dû changer chaque trajet indépendamment, ce qui m'a pris au moins 30-45 minutes pour comprendre, et ensuite Navan n'avait pas les mêmes vols ou tarifs que le site de la compagnie aérienne. Je ne pouvais pas faire de changements directement avec la compagnie aérienne parce que Navan conserve le contrôle du billet (ce que Concur ne faisait pas). J'ai dû appeler Navan pendant que je voyageais à l'international et perdre beaucoup de temps pour faire changer le vol. C'était un processus lourd et fatigant qui a conduit à un tarif plus élevé. Avis collecté par et hébergé sur G2.com.

J'avais utilisé le même logiciel de gestion des dépenses et des voyages pendant des années jusqu'à ce que mon entreprise mette récemment en place Navan. En tant qu'utilisateur, j'étais réticent à apprendre un nouveau système, mais j'ai trouvé Navan très facile à utiliser et il présente plusieurs avantages par rapport aux systèmes traditionnels. Je suis payé plus rapidement, les dépenses sont plus faciles à saisir et la réservation de voyages est un jeu d'enfant. Navan met également en œuvre un système de récompense très intéressant qui me met de l'argent dans la poche lorsque j'économise de l'argent pour mon entreprise ! Certains aspects très intéressants de cette solution. Avis collecté par et hébergé sur G2.com.

Il y a quelques éléments que Navan pourrait améliorer dans leur solution où je leur ai donné des commentaires. Rien de majeur, mais quelques astuces pour rendre les choses plus faciles ou plus rapides. Dans l'ensemble, je suis un fan ! Avis collecté par et hébergé sur G2.com.