Avis sur 217 MineOS
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My company used Mine for its entire privacy operations. We mainly use it to handle incoming privacy requests (data deletion, data copy, etc). It's simple and easy to create automations & integrations and the UI is clean. The Dashboard shows open/closed requests so tracking is straightforward. Each closed privacy request also includes details for demonstrating compliance which is a neat bonus feature. Avis collecté par et hébergé sur G2.com.
I can't think of anything specific that I disliked in the ongoing operations. I think they can improve their navigation panel which is something I know they are upgrading continuously. Avis collecté par et hébergé sur G2.com.
I’ve implemented Mine in my organization a few months ago and got a lot of praise for it ever since.
It absolutely revolutionized how we handle our privacy ops, including: Data Subject Requests / Data Subject Access Requests fulfillment; Sensitive Data Discovery; Data Mapping; GDPR Compliance; and that’s just the tip of the iceberg.
The setup was butter smooth. The platform allows you to onboard with no–touch, which means I did it all myself without having to speak with anyone. 10/10 in terms of ease of setup. Avis collecté par et hébergé sur G2.com.
When I implemented Mine, it lacked two key integrations for my organization (Salesforce and Hubspot), but my teammates tell me that these APIs are available now. So it’s all fixed! Avis collecté par et hébergé sur G2.com.
If there’s one thing we’ve learned about legal requirements around managing our customer databases (“data sources”), is that compliance alone isn’t sufficient.
We need a way of giving our customers a sense of privacy protection and care. With Mine, we can accomplish this. We handle privacy requests blazing fast, and everything is structured and easy to use for our users. Avis collecté par et hébergé sur G2.com.
Unfortunately, it took me a while to understand the real value that Mine offers. Their website lacks in explaining how everything is connected between their business product and consumer product (digital footprint discovery for internet users), how you get extra context per each request, and how the integrations can really help you automate your privacy operations. After taking some time doing research (and trial and error) I have found their service to be exceptional, with great uptime. Avis collecté par et hébergé sur G2.com.
In addition to using Mine’s most popular tools (automatic DSR fulfillment, data mapping, etc), we also started using their “Privacy Center” tool and it’s been great. It allows our users to submit requests conveniently, with a dedicated form.
While it’s super straightforward for our users to submit requests, the real value we see in it is the fact we receive the request in a way that is structured and it automatically gets into our existing workflow where data is then being deleted automatically from our data sources. Avis collecté par et hébergé sur G2.com.
More customization to the data mapping feature could have been great. We would have loved to add more fields / change certain elements. Avis collecté par et hébergé sur G2.com.
We finally have control over our data sources and data requests from users. And Mine does it all while increasing the efficiency of our teams, as it’s all automatic.
Mine is a great privacy management Saas tool that brings efficiency and peace of mind to our company.
Employees no longer need to take care of mundane data subject request fulfillment, which was a real waste of time.
Though I didn't do it myself, my colleagues tell me that the onboarding was fast, setup was easy, and they had a working platform in their hands less than 5 minutes after signing up. Avis collecté par et hébergé sur G2.com.
Can’t wait to see more features coming out! Right now Mine offers a “complete” privacy ops platform, but in the next few months, once they roll out their next big updates, I think they’ll be the strongest player in the privacy industry. Avis collecté par et hébergé sur G2.com.
What I like about Mine is the ability to automate my privacy operations to the point where I don't even think about them anymore in my day to day.
Privacy management was a real headache for me before - controlling all data sources, handling deletion requests, making sure we’re compliant with GDPR and CCPA... doing it all manually was a nightmare.
I like the fact that Mine offers automation for all of that. And setting it all up was fast. The people that developed Mine created the platform with the single goal to make you spend less manual efforts & time on privacy ops. This also means you reduce privacy and compliance risks (as you let AI do your heavy lifting). Mine’s entire platform is centered around the idea of giving you peace of mind with regards to privacy, which is fantastic. Avis collecté par et hébergé sur G2.com.
Actually not a lot. My only issue is that there’s no “Dark Mode” in the interface, but that’s really negligible. I like how everything is so clean. Avis collecté par et hébergé sur G2.com.
Automation, automation, automation.
I can’t stress this enough.
Until you enable Mine’s automation for your company, you don’t really understand what you’re missing.
Hear me out: if you’re doing *anything* manually regarding data privacy in your company, you’re doing it wrong. Mine PrivacyOps does everything for us, automatically, and it didn’t fail us even once. It’s some sort of “cruise control” magic that saves us about 2 hours of work everyday.
Setup was really short (I think less than 10 minutes), and the entire operation was functioning well, with no errors at all. Avis collecté par et hébergé sur G2.com.
Nothing I can think of right now. In the past, we had some bugs, but all of them were taken care of within 60 minutes or less.
Honestly, I just wish Mine existed sooner. Avis collecté par et hébergé sur G2.com.
Nous avons récemment effectué une mise à niveau de "Pro" à "Avancé" (ce qui signifie obtenir la cartographie des données en direct), et c'est vraiment génial. Nous aimons la carte de notre entreprise des sources liées à la confidentialité (outils SaaS qui peuvent inclure les données des utilisateurs). Hier, nous avons reçu une alerte lorsqu'un employé du marketing s'est inscrit à un nouveau service qui pourrait nécessiter de conserver les données personnelles de nos utilisateurs. Avis collecté par et hébergé sur G2.com.
Nous aimerions que le "centre de confidentialité" soit disponible dans plus de langues. Ils ont récemment ajouté le français, l'allemand, l'arabe au centre de confidentialité mais nous avons besoin de plus. Je comprends qu'ils y travaillent. Avis collecté par et hébergé sur G2.com.
-Very easy onboarding
-Three-clicks privacy requests fulfillment
-Integrations with everything we have
-No need to understand regulations to handle the data privacy Avis collecté par et hébergé sur G2.com.
-Bulk operations could be improved. If we have many tickets with the same sources etc - we want to be able to fulfill them all at once
-They can add more templates for replying users (so that we won’t sound monotonic) Avis collecté par et hébergé sur G2.com.
Mine PrivacyOps a une interface très attrayante qui est facile à naviguer et la courbe d'apprentissage est raide. Chaque fois que je ne comprends pas quelque chose, leur équipe de support répond via le chat en 1-2 minutes - aucun autre fournisseur de gestion de la confidentialité que j'ai utilisé auparavant n'est comparable. Avis collecté par et hébergé sur G2.com.
Les demandes de confidentialité entrantes sont toujours un problème pour moi. Mais avec Mine PrivacyOps, je peux les traiter automatiquement et je n'ai pas besoin de les gérer une par une manuellement. Avis collecté par et hébergé sur G2.com.
