Avis et détails du produit de ExtensisHR

ExtensisHR is our second PEO in my tenure at RIBUS, and while they are different from the last, they have been incredibly helpful and responsive. We are a small business and do not have an internal HR team, so it's really wonderful to know that we have a resource in Extensis that can keep us up-to-date and provide advice and guidance on important HR topics. I feel like not a week goes by that we aren't communicating with Extensis on one topic or another. Avis collecté par et hébergé sur G2.com.

This is less about Extensis and more about our former PEO, where they were more hands-on and able to act on our company's behalf versus provide guidance. This was frustrating at first since it was not what we were used to, but it is allowing us to LEARN versus DIRECT and I find it incredibly valuable. Avis collecté par et hébergé sur G2.com.

As a hiring manager, it is tedious and time consuming to review thousands of resumes that are submitted based on one job posting. ExtensisHR takes the burden of this review off of our plate and has provided screened, applicable candidates to us for next steps. ExtensisHR helped to review resumes based on a job description, narrow down the applicant pool, screen the candidates based on salary, and provide recommendations for ways in which to attract qualified candidates. It has saved hours of this grueling process, allowing us to focus on other tasks at hand. Avis collecté par et hébergé sur G2.com.

It is often difficult to fully explain a job description based on the job title. At times, candidates have been passed on to us, that in theory, should fit the bill due to the job title, however, their experience did not align and/or their salary expectations were higher than our budget. With this though, the time savings of having ExtensisHR handle this process for us, far outweighs the number of candidates that were not qualified. Avis collecté par et hébergé sur G2.com.

Les plans d'avantages sociaux d'Extensis étaient nettement meilleurs et moins chers que ce que nous avions avec un précédent PEO dans la plupart des cas. Nous avons apprécié les nombreux avantages qu'ils offraient, y compris des choses comme l'assurance pour animaux de compagnie. Ils ont également une aide au recrutement si nous en avons besoin, bien que je n'aie pas encore utilisé ce service. Le processus de mise en œuvre a été relativement indolore et l'équipe a été utile pour s'assurer que nous avions le soutien nécessaire. Ils étaient très réactifs et compétents. L'équipe du service client a répondu rapidement aux questions. Avis collecté par et hébergé sur G2.com.

À ce stade, il n'y a pas grand-chose à reprocher à Extensis. Quelques détails pointilleux : l'équipe de vente au début du processus n'avait pas toujours les bonnes réponses à mes questions. Une procédure opérationnelle standard à consulter sur la façon de faire la paie serait utile. Avis collecté par et hébergé sur G2.com.

As a small employer, ExtensisHR allows us to have the systems, benefits, and policies in place to run our human resources and payroll functions smoothly and effectively.

These days, its hard to have anybody on payroll without have a fully vetted employee handbook to protect you and the company. At another company, my HR team and I spent hours upon hours fine tuning a handbook that also needed a legal review. The process here was so much more convient and you have experts to assist you in completing it.

Our HR manager, Cara, is amazing. Always helpful and friendly. And if she doesn't know for certain, she has a team of subject matter experts ready to help.

Erika is my lifeline when it comes to payroll. We run semi-monthly and it seems like at least once a month, we have a curveball to deal with; sometimes of my own making! Erika knows just what to do and gets back to with the solution before you know it.

As a small employer, both workers compensation and health and welfare benefits can be a real challenge. Both are easy to administer and the offering for health plans, dental, vision, and ADD/life insurance give us the ability to compete with larger organizations. Plus they have numerous supplemental benefits like pet insurance, legal assistance, supplemental life, AFLAC, etc.

ExtensisHR is a complete solution for your business. Avis collecté par et hébergé sur G2.com.

ExtensisHR does its best to understand your business needs and services that are required, but some details can fall through the gap. Just be careful to review things as you get setup or add new functionality. Avis collecté par et hébergé sur G2.com.

At this point, the only real positive we have experienced is the affordable benefits costs. Avis collecté par et hébergé sur G2.com.

The software is horrendous. We are going into month 3 and our implementation is not complete, there are still pieces of the software that are not built out. Our implementation team's quality of work is basically nonexistent. We have spent nearly as much time fixing the mistakes of the implementation team as we have actually using the software. It's impossible to integrate other softwares with ExtensisHR, our dev team has been attempted to integrate the software we provide with the platform with no luck. I use this software every single day and am still findind out more features that it is lacking. It's an incredibly manual software and frustrating to you. It takes an average of 10 clicks to get to view anything you are looking for and every time I ask for advice or assistance from our implementation team, they just tell me to use the search bar instead. Speaking of help from the implementation team, training on the software has been nonexistent. Every time we ask for assistance on how to do a simple task, they send us a "How To Guide". If someone had taken a couple of hours to truly train us on how to use the software, we wouldn't still be asking for "How To Guides" 3 months into using the software. ExtensisHR limits the admin's ability to view or update employee information but at the same time, when someone from the company emails their support, the support team asks for their SSN over email in their first response - I don't think I need to point out how inappropriate that is to verify over email. We signed a year contract but I am already counting down the days for when our contract is up and we can switch to a software that actually works. Avis collecté par et hébergé sur G2.com.

I love that every time I call I get to speak with a person, they are always there to help, even if they do not have the answer I can rest asure they will call me back with an answer in a reasobale time. This treatment extend in all their services, from payroll, recruitment, HR, and benefits. Avis collecté par et hébergé sur G2.com.

There have been some features that were not fully fuctional like LOA cloud. However, that was because it was a completly new awesome feature they were installing and needed some time for it to be fully functional. But now we have a fully funcional easy to use Leave management tool so I guess it is not so bad. Avis collecté par et hébergé sur G2.com.

Le service client que nous avons reçu a été excellent. De notre représentant de la paie à notre représentant des ressources humaines, tout le monde a toujours été réactif et solidaire. J'ai également reçu des retours de nos employés indiquant que contacter le Centre de solutions pour les employés a toujours été une expérience positive. Avis collecté par et hébergé sur G2.com.

Il n'y a rien de majeur que je n'aime pas chez ExtensisHR. Je souhaite que le système de paie soit plus adaptable à nos besoins plutôt que l'inverse. Mais, c'est tellement mineur et cela n'affecte pas négativement ma capacité à faire mon travail. Avis collecté par et hébergé sur G2.com.

Extensis offre un ensemble complet de ressources RH comprenant des avantages sociaux, la paie, le manuel de l'employé, des cours de formation, une assistance dans des situations difficiles et bien plus encore. Parce qu'ils sont un PEO, ils me permettent d'embaucher n'importe qui, n'importe où dans le pays. Avis collecté par et hébergé sur G2.com.

La technologie n'est pas aussi sophistiquée que celle de certains de leurs concurrents, mais ils compensent cela avec des personnes extrêmement serviables. Avis collecté par et hébergé sur G2.com.

On boarding with Extensis went quite smooth. What I like most about them is it is very easy to talk to a real person. The dashboard is easy to use. The Payroll service is excellent to deal with. We have one person assigned to us and he is extremely accessable and responsive. Avis collecté par et hébergé sur G2.com.

The reporting side of the program could be more user accessable but for a small company it works quite well for us. Avis collecté par et hébergé sur G2.com.

Extensis est rapide à répondre et fournit toujours des réponses utiles. Nous avons fait la transition vers Extensis il y a presque 2 ans, et la transition a été transparente lors de la mise en œuvre. Pendant les deux années avec eux, nous continuons à avoir des expériences positives. Les employés parlent de la facilité d'utilisation du site web, et nous avons accès à toutes les fonctionnalités qui aident à rendre le processus de reporting interne rapide et facile. Avis collecté par et hébergé sur G2.com.

Tout positif jusqu'à présent, je ne peux penser à aucun endroit où nous avons rencontré des problèmes avec Extensis. Avis collecté par et hébergé sur G2.com.