Avis vidéo
Un sauveur quotidien
Cirrus Insight me fait gagner tellement de temps pour intégrer mes e-mails dans Salesforce.
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When the platform actually works, it does an ok job of tracking emails and making it (sort of) easy to send email blasts. It syncs 2 ways with Salesforce which we found to be very useful. You can easily see the percentage of people who open emails that are sent from templates, which is very helpful for improving your email messaging. Avis collecté par et hébergé sur G2.com.
We've run into so many bugs while using this software, and unfortunately their support has been very slow or downright unhelpful. There were quite literally weeks where we couldn't get a support tech to follow up to our requests for updates on our issue, meaning our sales team was unable to do their job of sending emails - as a result, we were significantly limited in our ability to drive new revenue to our company during that time. Avis collecté par et hébergé sur G2.com.
I love the use of templates and the automatic SF sync. Avis collecté par et hébergé sur G2.com.
There are occasional blips where the template doesn't properly populate the information needed, but these are few and far between. Avis collecté par et hébergé sur G2.com.
Cirrus Insight makes tracking emails easy because it does the process for me. It keeps transparency within the company. Avis collecté par et hébergé sur G2.com.
I use Google Chrome and sometimes Cirrus Insight randomly disappears. I am not sure if this is related to Google or Cirrus or both. Avis collecté par et hébergé sur G2.com.
Quick, easy, and intuitive. As I inputted information, it let me through to next step automatically. Avis collecté par et hébergé sur G2.com.
Nothing, really. I just didn’t know about the Cirrus tool. Avis collecté par et hébergé sur G2.com.
Auto email flights and the ability to link to salesforce Avis collecté par et hébergé sur G2.com.
It doesn't actually auto link to salesforce you need to copy and paste a case number or type in a contact. Its inconsistent. Avis collecté par et hébergé sur G2.com.
the Salesforce integration is very helpful- one feature I didn't think about being so useful is color coding if contact is already in Salesforce or not Avis collecté par et hébergé sur G2.com.
I had a negative experience with a mail merge complaint, after two support calls and a screen share I was told their engineering team was on it but I never heard back and had to complete the mailing both delayed and manually Avis collecté par et hébergé sur G2.com.
This tools integrates smoothly and does not require the hours of configuration like e.g. the Lightning for Gmail Sync. Avis collecté par et hébergé sur G2.com.
It is not very cheap but values the spent money :-)
It forgets some selections e.g. made for google accounts which must not by synced. This should be more robust than a cookie. Avis collecté par et hébergé sur G2.com.
Cirrus Insight rend la planification de rendez-vous et l'ajout/la mise à jour des contacts incroyablement faciles et rapides. Avis collecté par et hébergé sur G2.com.
Il n'y a rien que je n'aime pas chez Cirrus. Avis collecté par et hébergé sur G2.com.
I like the accessibility and the instructions are easy to follow when I have questions. Avis collecté par et hébergé sur G2.com.
Sometimes it's slow to connect, but generally speaking I don't have any dislikes. Avis collecté par et hébergé sur G2.com.
