Avis sur 55 Broadvoice
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plug and go and good customer service !!! Avis collecté par et hébergé sur G2.com.
learning the features of the system, transferring a call from one device to another without losing the call Avis collecté par et hébergé sur G2.com.
The mobile Bee-Hive app has been the most helpful feature of the service for us. Avis collecté par et hébergé sur G2.com.
Don't have any complaints. Service has been exceptional since we've implemented. Avis collecté par et hébergé sur G2.com.
THE PARKING SYSTEM FOR ANY CALLS ON HOLD. Avis collecté par et hébergé sur G2.com.
WE HAVE NOT HAD ANY ISSUES WITH THE SYSTEM Avis collecté par et hébergé sur G2.com.
Broadvoice offers many of the features that premium phone companies provide but at a much more affordable cost. The portal is full of features, and their support team does an excellent job at providing help and insight into how you can best utilize their platform. The pricing scheme is straightforward, so you don't have to worry about getting taken advantage of to access functionality critical to your company's operation. Broadvoice's smaller size allows it to give you an onboarding experience that will not keep you up at night during the implementation, and you won't spend hours on the phone waiting to talk to a human, as you would with a number of the "premier" VoIP providers. Call recording, faxing, and records are available at no additional cost. Avis collecté par et hébergé sur G2.com.
Broadvoice's administration portal is not very easy to use, and there isn't any visual aid to clarify call flow. Call reporting is very limited, and the system doesn't accurately account for calls transferred between users. Available SMS functionality can only be used by one user per phone number, making it impractical to manage in some cases. There aren't available call queue options unless you upgrade to the premium contact center, which is available at a cost. Many providers offer an in-between option, but Broadvoice does not. Avis collecté par et hébergé sur G2.com.
