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Incroyable et intuitive plateforme !
Bon produit coût raisonnable
Avis sur 78 Keela
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It has an easy-to-use interface, and once the data is imported, the features are simple to learn. Avis collecté par et hébergé sur G2.com.
Some of the navigation was clunky in the beginning, and the sales team can get a bit pushy on the premium features at times. Avis collecté par et hébergé sur G2.com.
The customer service has been superb. I like the small homegrown feel of it. Also being on the smallened end of the nonprofit scale that there is (all volunteer driven) the feature set vs. cost of use works for us. And being part of a community, which is there real goal to make you part of the community, there is access to webinars and seminars from other parts of the non-profit world. Avis collecté par et hébergé sur G2.com.
They just added another paywall for access to more features, which is beyond our budget. I know it's a balancing act but that hurts. Sometimes the UI seems a bit clunky, but they are constantly working to improve it. Also, they are a Canadian company and have a bit of a Canadian focus...which may not be fair to say I dislike but Canadian-only resources don't do anything for me here as a US non-profit. Avis collecté par et hébergé sur G2.com.
I love the user interface and how easy it is to develop reports. I have never seen a more robust yet user-friendly donor management system. Avis collecté par et hébergé sur G2.com.
There is no phone support which is challenging when there is a time-sensitive issue. The options sometimes seem to be limited. For example, the forms can include more information options. Avis collecté par et hébergé sur G2.com.
Keela is great because it allows organizations to input many things and have a collection of important details all in one program! It allows for donation tracking, creating a list of contacts for outreach, etc. Avis collecté par et hébergé sur G2.com.
Learning how to navigate Keela can be a little difficult but that's because they have a lot of options available when creating contacts. Once you've learned Keela however, it becomes very easy to use. Avis collecté par et hébergé sur G2.com.
Keela can be used for many different purposes, such as for donor engagement, tracking, as well as being being able to store contacts within a person's network. Avis collecté par et hébergé sur G2.com.
It takes a little bit of time to understand everything in Keela, especially for listing donor contacts, as there are many details that need to be inputted, such as address, tags ,etc. Avis collecté par et hébergé sur G2.com.
La disposition et l'interface utilisateur sont bien mises en œuvre. Le support client était vraiment bon. Des fonctionnalités ambitieuses. Avis collecté par et hébergé sur G2.com.
La plateforme était encore à ses débuts lorsque nous l'avons essayée, et elle ne faisait pas tout ce dont nous avions besoin à ce moment-là. Avis collecté par et hébergé sur G2.com.
