Discusiones de Shared Inbox Software

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I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.

At Freshdesk we believe in empowering YOU our customers to be able to provide seamless customer support across multiple channels. Inclusive of the traditional support channels like email and phone, Freshdesk also allows you to provide support via the following channels 1. Twitter 2. Facebook 3.... Leer más

I'm still checking out sendinblue, but love it so far. Would be great to have a bigger amount on mails to send per day. But other than that: Great! Keep up the good work!

My company signed up with Freshdesk on what Freshdesk "promised" to offer and advertised to offer. However, once you sign-up, what you get is very different than what is advertised. Freshdesk advertised Bring Your Own Carrier (BYOC) which would allow you to keep your current phone provider and... Leer más

Why is there low activity here?

Following our January 2023 webinar, we promised releasing a public board where our best product advocates (You!) can vote on the features and functionalities that will serve you the most. Today, we present you our Product Roadmap 2023 board: Leer más

Where are the moderators?

What is Happening on the Forum?

If we already have content on a FAQ page on our website, but in a different language, what would be the best way to integrate that into Zendesk Guide (help center)? Is there any really effective alternative to translating and adding each article, one by one?

Sometimes we are out of the office and we need an automated system to answer on our behalf, we need the auto-answer option for such cases.

i.e. when getting an "internal errors - SASO has been contacted" page.

I would love for Front to allow users to search the trash folder.

When you your organization first started using it and there after?

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Not any.

We get spam chats and then the user rates the chat bad. It would be nice to delete these types of ratings as they skew our numbers and they are not a valid "bad" rating.

a better project overview, timeline, would be great for reporting purposes.

How long have you been in the industry? I would like to know

I've tried wati.io and I'm still trying to find a suitable WhatsApp API application to integrate with Hubspot, any suggestions?