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We use Synup to manage our clients' local listings and store pages. It saves us time while remaining a budget-friendly solution and has allowed us to expand this part of our business.
When we first began using Synup, we were just using the listings feature. There are plenty of listing management platforms to choose from, and they all have similar functionality. We chose Synup because the pricing structure worked best for us, and the team seemed knowledgeable and eager to help. Now, I know that's a total understatement! Whenever we've had an issue, the team has jumped at the chance to help. Plus, there are plenty of helpful guides and other great content that help us get the most out of the platform.
The pages feature changed how we sell to new clients for the better. Prospects love seeing the impact store pages have had on our existing clients' online visibility, and our clients have been seeing serious results. As we expand our offerings and grow our team, we plan to continue using the platform. Reseña recopilada por y alojada en G2.com.
Overall, I don't have many negative things to say about Synup. Some recent changes to their plans caused some confusion but we were able to work this out with our account manager quickly. Since they're frequently updating things and adding new features and products and we are adding new members to our team, it can sometimes be hard to keep up so I'd love to see more training opportunities. Reseña recopilada por y alojada en G2.com.
SYNUP ES UN SOFTWARE DE GESTIÓN DE REPUTACIÓN LOCAL EN LA ETAPA BETA Reseña recopilada por y alojada en G2.com.
Tuve una experiencia muy decepcionante con Synup. Después de usar sus servicios durante el primer trimestre de 2024, me di cuenta de que no eran necesarios para las necesidades de mi negocio y cancelé mi suscripción por correo electrónico en abril con Rakesh.
Para mi sorpresa, recibí un cargo de $800 en agosto, cuatro meses después de cancelar mi suscripción. Cuando contacté a Synup para solicitar un reembolso, se negaron, alegando que todavía estaba bajo contrato. Esto fue increíblemente frustrante, especialmente considerando que había cancelado explícitamente mi suscripción.
Dado que Synup tiene su sede en India, parece que son conscientes de que emprender acciones legales sería difícil. Recomendaría encarecidamente no usar sus servicios. Recomiendo explorar alternativas más reputadas como Semrush Local. Reseña recopilada por y alojada en G2.com.
