225 Salesforce Marketing Cloud Personalization (formerly Interaction Studio) Reseñas
Sentimiento General de la Reseña para Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
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Evergage is the best way to tailor website content to visitors based on even a single action. It's UI is intuitive and easy to learn, and their customer support is fantastic. Reseña recopilada por y alojada en G2.com.
The cost is high, and critical features (like AI-driven recommendations) cost more. Reseña recopilada por y alojada en G2.com.
Evergage ayuda a comprender a nuestros clientes y a ofrecer contenido personalizado en todos los canales. Reseña recopilada por y alojada en G2.com.
Con qué frecuencia tengo que volver a iniciar sesión. En serio, lo único sería un mejor editor visual, ¡pero parece que eso está por venir! Reseña recopilada por y alojada en G2.com.
Me encanta lo fácil que es configurar y seguir diferentes campañas. Reseña recopilada por y alojada en G2.com.
Desearía que hubiera un mejor panel para obtener datos en bruto. Reseña recopilada por y alojada en G2.com.
Our customer success representative is the best. She's available at all hours and continuously helps us improve our usage of their software. Their usability is top notch and mostly easy for a business guy like me to learn. Reseña recopilada por y alojada en G2.com.
Their visual editor has a lot of room for improvement. It's buggy and crashes quite frequently. Luckily, they have a more hands on editor that requires a little knowledge around coding. I've been able to learn and quickly adapt. Reseña recopilada por y alojada en G2.com.
Las capacidades de personalización nos ayudan a llevar a cabo campañas de venta cruzada y venta adicional más específicas, relevantes y exitosas para nuestros clientes. Reseña recopilada por y alojada en G2.com.
Me encantaría tener una biblioteca de plantillas de la que podamos extraer para ayudar a llevar nuestras campañas al siguiente nivel y mejorar la velocidad de salida al mercado, de modo que no dependamos de recursos internos para diseñar y codificar. Reseña recopilada por y alojada en G2.com.
I enjoy the flexibility Evergage gives us in altering the main content of our website without having to go through the front end team Reseña recopilada por y alojada en G2.com.
I do wish the Visual Editor was a little more intuitive and little less buggy, but it looks like those changes are on their way. Reseña recopilada por y alojada en G2.com.
Very easy to integrate and use with an existing CMS. The ease of use enabled us to hit the ground running, find low hanging fruit and incrementally scale from there. Additionally, I find once the contract is signed with a supplier, all of a sudden it is harder and harder to reach customer service or your account manager. This is not the case with Evergage, they are always there to support and help in any way possible. Another plus is that Evergage also allows us to personalize emails in real-time, something many competitors were not able to do, at the time of our market scan. Reseña recopilada por y alojada en G2.com.
At the beginning it was hard to understand how to build machine learning recipes, wasn't fully clear with the generic training. If you website does not have a strong taxonomy and meta data you have to play around a lot in the catalog and to build actions. Reseña recopilada por y alojada en G2.com.
The ability to implement strategies and hypotheses, including a dedicated resource to help build and publish campaigns Reseña recopilada por y alojada en G2.com.
Evergage has many tools and features which can be overwhelming. There is so much you can do, but you have to proactively educate yourself in order to utilize the tool to the best of its ability Reseña recopilada por y alojada en G2.com.
Evergage really helped us with seeing what our customers were interested in and then sending them content and advertising that they were actually interested in. Reseña recopilada por y alojada en G2.com.
Some of the setup can be a bit technical and in some instances you may need the help of your IT team. Reseña recopilada por y alojada en G2.com.
Son un verdadero socio, se han convertido en parte del equipo, entienden nuestro negocio y KPIs y, a menudo, recomiendan proactivamente ideas innovadoras para ayudarnos a alcanzar nuestros objetivos. Reseña recopilada por y alojada en G2.com.
La forma en que está estructurado nuestro contrato, solo podemos realizar dos pruebas simultáneamente. Reseña recopilada por y alojada en G2.com.
