Reseñas y detalles del producto de Fullstory

Great tool for creating user flows and funnels. it's also handy for viewing sessions. Reseña recopilada por y alojada en G2.com.

At start it was hard to understand the terminology of the different options.

Also, The filter relation options are limited.

It would be great if we could automatically tag customers as are paying or in poc. Reseña recopilada por y alojada en G2.com.

Session replay and no-code event identification are great for startups. Retroactive event tracking is super useful when building up a product analytics practice for the first time. I use it every day and feel confident in the accuracy of most metrics. Reseña recopilada por y alojada en G2.com.

The chart-building features could be a little more intuitive. It's less clear on how to implement hard-coded events than competitors. No-code events are slightly less precise in tracking. Reseña recopilada por y alojada en G2.com.

We use FullStory to track our customers sessions, to help us identify how new features are being used; troubleshoot any support inquiry; and understand qualitative and quantitative behaviors. Reseña recopilada por y alojada en G2.com.

Overall it's a great platform, we use it daily, but I feel that as a small organization I don't get any pro-active support/customer success resources. Reseña recopilada por y alojada en G2.com.

Me encanta que pueda simplemente viajar en el tiempo y ver lo que el usuario está haciendo y dónde ocurrió exactamente el problema, si es que hubo alguno. Reseña recopilada por y alojada en G2.com.

Para lo que lo uso, es bastante bueno. Reseña recopilada por y alojada en G2.com.

The insights and videos that shows the customers' activity. Reseña recopilada por y alojada en G2.com.

It's a bit complicated to use. There are many features that are not in use and the UI is a bit messy. Reseña recopilada por y alojada en G2.com.

The tool itself is awesome, they're consistently updating it with new features that I love Reseña recopilada por y alojada en G2.com.

The recent changes to account management that took away representatives has been a real hit to how much we've liked the partnership, I would've given an 8 or a 9 before Reseña recopilada por y alojada en G2.com.

Realmente me gusta cómo Fullstory llama la atención sobre las áreas que más lo necesitan, como las sesiones problemáticas o los usuarios que tienen dificultades. Reseña recopilada por y alojada en G2.com.

Creo que algunas sesiones no se capturan y me encantaría tener cada una de ellas completada. Reseña recopilada por y alojada en G2.com.

I like the fact that I can quickly check an under interaction on our product. I can quickly figure out what that bug happened, how I can reproduce and share this with the developers. I also like the trackling of new features, super helpful for me to get some results for the new features being shipped. Reseña recopilada por y alojada en G2.com.

I think a few things are still a bit complex. Hard to remeber how I create a metrics or how I use a funnel, but otherwise it is pretty simple. Reseña recopilada por y alojada en G2.com.

FullStory me permite entender cómo las personas realmente usan nuestros sitios y la aplicación móvil. Además, puedes profundizar en los caminos que toman los usuarios, dónde están sus frustraciones y ver cuánto se utiliza realmente algo. Estos conocimientos son invaluables. Reseña recopilada por y alojada en G2.com.

La curva de aprendizaje es empinada pero vale la pena. Reseña recopilada por y alojada en G2.com.

Fullstory is a great addition and it enhances the troubleshooting any production issues in a Live replay session - which is very much improved our turn around time for any issues Reseña recopilada por y alojada en G2.com.

Less support and not everything we get easily. Multiple follow ups and in most cases the support will not handle more than the basic issues. And the documentation article is not clear at all. Reseña recopilada por y alojada en G2.com.