Sentimiento del Usuario
¿Cómo se determinan estas?
Estas ideas, actualmente en beta, se recopilan a partir de reseñas de usuarios y se agrupan para mostrar una visión general del software.
- Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to support customer interactions.
- Users like the platform's ease of use, versatility, and the AI features like Fin that improve efficiency by handling repetitive inquiries and allowing the team to focus on complex issues.
- Reviewers noted that the platform can be expensive for small teams, occasionally experiences minor lags when processing high volumes of data, and some desired features are locked behind paywalls.
