Onfido Vor- und Nachteile

A link is sent to clients that we are onboarding, it is easy and fair to use as we distribute it to clients within different sectors on a daily basis.

The different features and checks e.g. watchlist report, facial similarity and document report are utilised in a way that efficiently provides us with a verification of identity process that has been implemented across our business.

The comprehensive and compliant screening of potential clients during the onboarding phase so we are able to make a conscious decision as to whether we proceed or not. We are therefore able to protect our business against individuals that will be deemed as a risk, allowing us to comply with all the legal procedures while ensuring the business remain fully compliant.

We were able to have a live demo by the Onfido team and their continued customer support is available if/when we experience any issues. Bewertung gesammelt von und auf G2.com gehostet.

When a client is flagged as 'review' you are not able to update the system and manually 'approve' this would be beneficial and ensures we are doing our due diligence. Bewertung gesammelt von und auf G2.com gehostet.

Der Gesichtserkennungsalgorithmus ist ziemlich genau. Bewertung gesammelt von und auf G2.com gehostet.

Weniger Flexibilität, um einzelne APIs aufzurufen. Bewertung gesammelt von und auf G2.com gehostet.

Qualitative output on ID docs. Nice customer flow Bewertung gesammelt von und auf G2.com gehostet.

Some missing options specific for dutch customers Bewertung gesammelt von und auf G2.com gehostet.

What I like about Onfido is it's integrations potential with other systems, high customization and easy to use dashboard. Bewertung gesammelt von und auf G2.com gehostet.

There are sometimes inconsistencies with scanned documents. Bewertung gesammelt von und auf G2.com gehostet.

Functionality is generally easy to use. Customer support is particularly strong from a CSM perspective. Bewertung gesammelt von und auf G2.com gehostet.

Onfido's reproting and MI tools are very limited. A self service tool would be very useful and alieviate reliance on CSM Bewertung gesammelt von und auf G2.com gehostet.

Integration options provided are making it easier for businesses to incorporate identity verification seamlessly into your existing workflows.

Onfido is designed to meet regulatory compliance standards, which is crucial for businesses operating in industries with strict identity verification requirements, such as finance and healthcare.

Onfido uses advanced technologies such as facial recognition, document verification, and biometrics to ensure accurate and secure identity verification. This is crucial for businesses and organizations looking to establish trust with their users. Bewertung gesammelt von und auf G2.com gehostet.

Like any automated system, there's a risk of false positives (incorrectly identifying legitimate users as fraudulent) or false negatives (failing to identify fraudulent activity). This can result in inconvenience for users or security vulnerabilities.

Identity verification services often come with associated costs, and these can vary based on factors such as usage volume and the level of service required. Businesses should carefully consider the financial implications of implementing such services. Bewertung gesammelt von und auf G2.com gehostet.

Die Stabilität der Lösung, kontinuierliche und hohe Verfügbarkeit, gut funktionierendes und validiertes Modell, effektive Erkennung falscher Dokumente, extrem niedrige Falsch-Positiv-Raten und professioneller Support. Bewertung gesammelt von und auf G2.com gehostet.

Onfido sollte seine Lösung zur Dokumentenverifizierung und Nutzung der elektronischen Schicht und NFC weiter ausbauen und fördern. Bewertung gesammelt von und auf G2.com gehostet.

Onfido studio: the ability to built our own workflow. Bewertung gesammelt von und auf G2.com gehostet.

Onfido studio:

- We need more reporting options,

- Option to delete a specific uploaded image,

- Option to escalate directly to Onfido CS a submission Bewertung gesammelt von und auf G2.com gehostet.

Helpful team, lots of innovation and high coverage. Easy to setup and run with. Bewertung gesammelt von und auf G2.com gehostet.

Support can be slow and frustrating - especially when an answer is needed on something quickly. Bewertung gesammelt von und auf G2.com gehostet.

The software is exceptional. To be able to onboard customers virtually is amazing. Bewertung gesammelt von und auf G2.com gehostet.

The only poor experience I had was when our two account managers left and didn't inform us. We had to fumble to find someone to contact about our account on both occasions. Bewertung gesammelt von und auf G2.com gehostet.