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1,561 Keap Bewertungen
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Rechnungsstellung und Nachverfolgung von Kunden und Beziehungen Bewertung gesammelt von und auf G2.com gehostet.
Ich habe Schwierigkeiten, QuickBooks zu integrieren. Das Einrichten der Pipeline kann etwas verwirrend sein. Bewertung gesammelt von und auf G2.com gehostet.
The integration with our system is very easy to do and the platform is very intuitive to use Bewertung gesammelt von und auf G2.com gehostet.
I dont found anything to discribe here that we dont like! Good job! Bewertung gesammelt von und auf G2.com gehostet.
usually don’t leave negative reviews, as being a business owner myself, I am well aware that mistakes can happen. Though our experience with Keap went beyond an accidental mistake and after debating for a long time, I feel sharing my experience is absolutely necessary. Bewertung gesammelt von und auf G2.com gehostet.
I usually don’t leave negative reviews, as being a business owner myself, I am well aware that mistakes can happen. Though our experience with Keap went beyond an accidental mistake and after debating for a long time, I feel sharing my experience is absolutely necessary.
Long story short:
- We first spoke with a guy named Colin who was in charge of closing the sale. He seemed a very nice and friendly guy, though sometimes he sounded slightly generic about what our migration from our current autoresponder to Keap would entail.
- He was so nice we even bought an extra $500 of Keap coaching calls (shame on us for not waiting).
- He reassured us that our packed came with 15 hours of migration included and that everything we had on our current autoresponder, would be easily migrated within those 15 hours. Just to be sure, I repeatedly asked him confirmation (both on the call and in written form) that all our sequences, automations, contacts, templates etc could be migrated within those 15 hours. I am NOT a specialist person so clearly I trusted what he said. We submitted everything that we needed to migrate and were confident we were all on the same page.
- A few weeks later, out of the blue, Keap asked us to pay more money, as the 15 hours were done and over with.
- At this point we still had quite a few assets to migrate. They claimed they had already went beyond the 15 hours and while some extra hours had been ‘’gifted’’ now we had to pay extra or take care of the migration internally (which clearly we were not equipped to handle considering it wasn’t part pf the plan).
- Even though I was already quite annoyed (considering the guy confirmed already multiple times that in 15 hours they could do everything) I reluctantly asked how much would that extra be. The answer was mind boggling: don’t even wanna share the final priced we would have to pay as it was just ridiculous (thousands and thousands of dollars).
- At this point Colin had started to ignore our emails. I called him several times and was told that our team was trying to take advantage of Keap migration team. Wait what?!? I kept my cool and asked to please meet in the middle (even tho this whole situation was entirely created by them) and he seemed confident we’d find a solution. After a few days of back and forth, and the Keap renewal approaching, we had no choice but to stop everything and close our account.
- We requested a partial refund (since they had done some work anyway and I wanted to acknowledge that) so I was referred to this lady called Lisa, who was supposed to ‘’help’’ with this. After speaking to her, instead of being issued a refund, we were charged £200 termination fee — like seriously?!?
- After complaining about that (since it was not written anywhere btw), we got refunded these £200 and that was the end of it.
- So we spent (wasted) 1200 - then got charged an extra £200 early termination fee and then refunded just that fee.
- At this point I was so annoyed but I was also determined to move on as quickly as possible. So I simply requested at least refund of the $500 ‘’Keap coaching calls’’ that we never even started (we were supposed to use them after migration was over).
- Our request was ignored and never addressed.
Again, I don’t leave this review light hearted, but this experience was really BAD. We wasted money and precious time (including the 30 mins spent to write this review).
Pls be very careful before you sign up with Keap, especially if the assets you got to migrate are quite articulated. Don’t just talk to the the sales person, whoever they are, and request to speak to the tech team and have a further confirmation on the migration costs (the REAL ones). Not sure that will be enough to spare you a similar saga, but one thing is for sure: we are migrating elsewhere. Bewertung gesammelt von und auf G2.com gehostet.
Keap Makes Running my business so much easier. It allows to me to capture prospects, follow-up with them and then bill them. Having used this tool fore more than 8 years to run my business I'm very happy with it. Bewertung gesammelt von und auf G2.com gehostet.
Keap can be a little slow and is not the prettiest system in the world. Once you are familiar with the system its easy to use. Bewertung gesammelt von und auf G2.com gehostet.
Ich liebe, wie es mir hilft, mit meinen Kunden in Kontakt zu treten, wie es mir hilft, meine Angebote zu entwickeln. Bewertung gesammelt von und auf G2.com gehostet.
Mangel an Integrationen ohne die Notwendigkeit, Drittanbieterplattformen wie Zappier zu verwenden. Bewertung gesammelt von und auf G2.com gehostet.
Dank der Social-Media-Management-Tools von Keap kann ich meine Kundschaft auf eine zuvor unmögliche Weise systematisch betreuen und überwachen. Einfach ausgedrückt, ermöglicht es mir, meinen Zielmarkt zu kennen, damit ich meine Dienstleistungen effektiv in sozialen Medien, auf beliebten Websites und in anderen stark frequentierten Bereichen bewerben kann. Es ist ein Verkaufs-Trichter und eine Diagnose für verschiedene Suchprozesse, die potenzielle Kundenereignisse oder -profile untersuchen. Bewertung gesammelt von und auf G2.com gehostet.
Während ich es vorziehe, nicht lange zwischen Updates zu warten, müssen Programme regelmäßig optimiert werden, um Verbesserungen zu erzielen. Bewertung gesammelt von und auf G2.com gehostet.
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Ich war mutig mit sozialen Netzwerken und jedem anderen Aspekt von Werbung und Marketing. Ich optimiere Marketinginformationen und erhöhe die Wahrscheinlichkeit, jederzeit Konsumenten zu haben. Ich verwalte die Social-Media-Konten meiner Kunden vollständig. Die Hilfe von Keap war sehr vorteilhaft. Sie ermöglicht es uns, wichtige und wertvolle Informationen über neue Kandidaten durch die Netzwerke, in denen sie aktiv sind, zu erhalten und direkten Kontakt mit ihnen herzustellen. Bewertung gesammelt von und auf G2.com gehostet.
Ich würde nicht sagen, dass mir gefiel, dass die Benutzeroberfläche in Bezug auf die Anpassung etwas schwierig war; leider war es kompliziert, sie einzurichten. Bewertung gesammelt von und auf G2.com gehostet.
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Keaps ist großartig für Ihr erstes CRM...wenn Sie ein kleines Unternehmen sind und nicht planen, schnell zu wachsen. Bewertung gesammelt von und auf G2.com gehostet.
Keaps fehlt Unterstützung und viele Funktionen, die jedes wachsende Unternehmen benötigt. Alle E-Mails, die über das CRM gesendet wurden, wurden sofort als Spam markiert. Ihre Vorlagen-Builder waren auch unansehnlich zu verwenden. Bewertung gesammelt von und auf G2.com gehostet.
I appreciate how often someone from Keap reaches out to provide additional training or any help we need to improve our use of the system. It is great to have this consistent line of communication Bewertung gesammelt von und auf G2.com gehostet.
It is a dense system; there are some elements of the system that we do not use as an organization. We also sometimes have issues with our emails from campaigns ending up in Spam no matter what we do Bewertung gesammelt von und auf G2.com gehostet.