Full Circle Insights Vor- und Nachteile

Ability to generate key marketing attribution insights Bewertung gesammelt von und auf G2.com gehostet.

Forces sales users to make additional clicks, causes additional hurdles for SFDC support/automation generation Bewertung gesammelt von und auf G2.com gehostet.

Any market insights are valuable insights. Seeing the way things are evaluated is always helpful. Bewertung gesammelt von und auf G2.com gehostet.

Sometimes I feel like evaluation responses and information gets too simplified or bucketed into categories that don't necessarily fit. Bewertung gesammelt von und auf G2.com gehostet.

Its a very easy to use and visually easy to see funnel metrics and attribution right in SFDC. Its native to salesforce so you can add fields from other standard objects to segment and report on your needs. Its very comprehensive as it has the digital source tracker module which captures web traffic right in salesforce as well and stores all UTMs for example for each campaign response.

It works out of the campaign member object which is a standard salesforce object but enhances it quite a bit to make it easier to track and report on funnel and attribution. Bewertung gesammelt von und auf G2.com gehostet.

Some features require you to use the Salesforce UI which is not possible any more with the numerous tools and APIs thats used today like Zoominfo, Salesloft, Outreach etc and cant track end-to-end for all possible flows without campaign attached to a lead or contact. Bewertung gesammelt von und auf G2.com gehostet.

We had a lot of great support with our implementation which was very helpful since it can be a complicated product. I also like the configuration space, it's clear and there are a lot of options. Their ongoing customer support has been very helpful as well. I've found their documentation to be helpful. Our Marketing and Exec teams find great value in the metrics it provides. Bewertung gesammelt von und auf G2.com gehostet.

FCRM has a lot of moving pieces since it touches so many parts of Salesforce and focuses so much on Campaign Members so we get a lot of system drag. There are apex errors (they don't seem to impact much and we were told they were normal to expect) and when Marketo performs mass updates we get cpu errors tied to FCRM. The tool is a bit complicated so it takes a bit of extra time to train our users on how best to utilize it and report on the data. However, their support is helpful in assisting us with this. Bewertung gesammelt von und auf G2.com gehostet.

I loved being to have an accurate view into flow of our leads. We can easily see the flow and velocity both at an overview level as well as down to individual rep performance. Getting campaign level attribution to opportunities has also been very great to show marketing's impact on the business. Bewertung gesammelt von und auf G2.com gehostet.

Depending how you choose to implement it, there can be some technical gotchas to look out for. I do wish there was a way to have campaigns auto-applied when sales tries to work on inactive leads. Bewertung gesammelt von und auf G2.com gehostet.

The support I've received from my CSM has been great. Coming into this role, Full Circle is a tool I've never used before and my CSM has been extremely helpful in helping me get ramped up on it's functions and configurations over the last few months. We usually meet once a week, but if I run into any questions/problems, he's always happy to hop on a call to chat. Bewertung gesammelt von und auf G2.com gehostet.

Full Circle is quite a beast so it does take some time to understand how things work on the backend and the best way to configure the system to do what we need to do. Bewertung gesammelt von und auf G2.com gehostet.

FCI is a great platform to help businesses solve the overwhelming task of marketing attribution across multi-campaign, multi-channel efforts.

Their tool is easy to use, easy to implement and gets you on your way to talking with confidence about dollar contributions to the overall funnel.

Furthermore I would like to shout out Gavin Griffiths who is the most wonderfully patient, supportive member of the FCI team - if you work with them, ask to work with Gavin! Bewertung gesammelt von und auf G2.com gehostet.

There are some limitations to account-based marketing, but nothing that can't be overcome with FCI + a couple of custom fields. Bewertung gesammelt von und auf G2.com gehostet.

Das Werkzeug ist unglaublich leistungsstark und anpassbar, was es uns ermöglicht, drei aktive Attributionsmodelle gleichzeitig auszuführen. Bewertung gesammelt von und auf G2.com gehostet.

Das Werkzeug ist sehr komplex, und Änderungen erfordern normalerweise, dass wir den CSM von Full Circle einbeziehen. Bewertung gesammelt von und auf G2.com gehostet.

Dieses Tool ist ausgezeichnet für Verkäufer und Manager, die sicherstellen möchten, dass ihre Kampagnen korrekt zugeordnet werden. Es ist auch unglaublich hilfreich, wenn es darum geht, Datenlücken zu füllen. Bewertung gesammelt von und auf G2.com gehostet.

Es könnte für Administratoren etwas freundlicher sein. Vollständige Unterstützung von Full Circle wird für dieses Tool stark benötigt. Es macht auch die Arbeit in Salesforce-Sandboxes etwas komplizierter. Bewertung gesammelt von und auf G2.com gehostet.

Vollkreis erleichtert die Erstellung des geschlossenen Berichtswesens, das wir im Marketing benötigen. Bewertung gesammelt von und auf G2.com gehostet.

Es wäre großartig, wenn mehr Dokumentation zu den Lead-Zuweisungsregeln in SFDC auf der Website verfügbar wäre. Bewertung gesammelt von und auf G2.com gehostet.