I love that it is easy to use. It really does everything. From the way that it is laid out with the Overview page to Activity and Documents, it's very easy to find what you are looking for when you need to. The Overview page has the perfect amount of information displayed. It has the base details of each policy without going overboard with too many details. And I love how easy it is to attach emails directly from Outlook. However, the best part of EZLynx is their Customer Support. Every time that I have had to reach out to have something corrected that I can't figure out, the customer support is quick, friendly and helpful. Literally everything you would ever want from your tech support. The one time that the support person couldn't fix my issue and had to bump it up a level, I still had a fix and an answer within an hour. Amazing!! Bewertung gesammelt von und auf G2.com gehostet.
There are still some technical issues. Quite often the things that we need to fix in the accounts is downloads coming in out of order. I don't know that there is a good fix for that though. One thing that I find kind of annoying is that when you are creating a task, the drop down box to assign the task to a specific policy is in reverse order from the way that the policies are displayed. It isn't a problem at all if there are only a couple of policies on the account but a few of our accounts have multiple landlord policies. Trying to figure out which policy is the correct one is very frustrating at times Bewertung gesammelt von und auf G2.com gehostet.
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Nowadays, nothing. We have been with EZLynx since 2008. Bewertung gesammelt von und auf G2.com gehostet.
Ezlynx is so behind in technology and expensive for what it offers. EVA (Supposed to be EZLynx AI) is Embarrassing on the AI age. EZLynx couldn't come up with a basic bot? EVA is Embarrassing on today time being the age.
EZLynx couldn't come up with even a basic bot?
I asked Eva very basic questions like who my top 10 clients are premium wise. Or my largest policies and a few other basic questions. Who should I contact for this? Can you escalate it t the management? We are paying an arm and a leg for our subscription but not seeing any newer technology being embedded here. Bewertung gesammelt von und auf G2.com gehostet.
Ezlynx streamline quoting, policy management, and automation, saving time. Bewertung gesammelt von und auf G2.com gehostet.
The learning curve is slightly steep for beginners, but training helps. Some reports need better customization. Occasional system slowdowns occur during peak hours. Third-party integrations could be improved. Pricing is high for small agencies, but the software's features make it a valuable investment. Bewertung gesammelt von und auf G2.com gehostet.
Bridging to our carriers and setting tasks is one of the best ways to stay on top of servicing our insureds. Bewertung gesammelt von und auf G2.com gehostet.
There is not much I can say I dislike that is in your control. When the system glitches it is frustrating but that is not very often nor is it in your control. Bewertung gesammelt von und auf G2.com gehostet.
SUBMITTING A PAYMENT IS VERY SIMPLE. CONNECTING TO THE CARRIER IS A PLUS. Bewertung gesammelt von und auf G2.com gehostet.
THE DIARY / SUSPENSE SYSTEM NEEDS TO BE UPDATED,
THERE IS NO COMMON PLACE (AREA) TO KEEP PERMANENT APPS AND SIGNED DOCUMENTS WHERE THEY CAN BE EASILY LOCATED.
EVERYTHING APPEARS IN CHRONOLOGICAL ORDER, RATHER THAN BY "TABS" OR "LABELS" THERE SHOULD BE A TAB FOR "APPLICATIONS" "ACCOUNTING" POLICIES, CLAIMS/LOSSES, CLIENT CONVERSATIONS, RECOMMENDATIONS, REJECTIONS, CERTIFICATES.
THE COI SECTION IS TERRIBLY CONFUSING AND HARD TO WORK WITH. IT IS NOT AS USER FRIENDLY AS OTHER MANAGEMENT SYSTEMS.
AN ACCOUNT MANAGER SHOULD BE ABLE TO HAVE SEVERAL FILES OPEN AT ONE TIME.
i AM NOT SEEING THE OPTION TO HAVE MORE THAN ONE FILE OPEN, BUT I HAVE NOT BEEN TOTALLY TRAINED YET, SO I COULD BE MISTAKEN. NOT SEEING THAT OPTION. Bewertung gesammelt von und auf G2.com gehostet.
Die Automatisierungsfähigkeiten von EZ Lynx sind das Einzige, was wir an diesem System mögen. Alles andere ist mittelmäßig oder schrecklich. Bewertung gesammelt von und auf G2.com gehostet.
Die Beleg- und Rechnungsstellung ist miserabel, die Textplattform ist absolut schlecht (Antworten haben keine Kontinuität, da sie als E-Mail erscheinen und nicht an den Text-Thread angehängt werden), das Einreichungszentrum ist schrecklich, und die Eingabe von Informationen zu Policen im Bereich der gewerblichen Versicherungen ist äußerst schwierig. Nichts an diesem System ist "EZ". Ganz offen gesagt, wir hassen dieses System.
Darüber hinaus hat es, als wir vor etwas mehr als einem Jahr zu EZ Lynx gewechselt sind, über 9 Monate gedauert, bis wir das Gefühl hatten, unsere Produzenten korrekt zu bezahlen. Wir hatten Glück, dass wir keine Klage wegen Arbeitgeber/Arbeitnehmer-Vergütung bekommen haben, und es lag zu 100 % daran, dass EZ Lynx nicht in der Lage war, unsere Anforderungen an die Provisionsverfolgung zu erfüllen, wie sie es versprochen hatten. Es gab absolut kein Gefühl der Dringlichkeit seitens EZ Lynx, die Dinge zu korrigieren. Bewertung gesammelt von und auf G2.com gehostet.
THe ability to rate many qualifying insurance carriers at once. Bewertung gesammelt von und auf G2.com gehostet.
The quote rater even when putting in the claims is not as close as I would like on premiums. Have to go into the carrier sites to get better ideas on premiums. Even different before running reports and I would like that they would represent better to the site when on information is entered correctly. Bewertung gesammelt von und auf G2.com gehostet.
EZLynx has made managing my clients accounts, notes, and carrier downloads a breeze. The ability to use them, not only as a comparative rater, but also keep notes, link to outlook, and assign tasks to my team has really improved follow-ups and efficiency. I use it all the time, I have a screen dedicated to it as it is such a useful tool. Bewertung gesammelt von und auf G2.com gehostet.
Reports can be daunting to figure out and sometimes they timeout, so that can get annoying, but it is a small price to pay for all the other useful features. Bewertung gesammelt von und auf G2.com gehostet.
EzLynx is an extremely user friendly experience for all insurance agencies. I have worked with multiple CRMs, but EzLynx has continued to accel above and beyond its competitors. I use it daily to conduct all of my transactions and it is used to store useful notes on specific accounts. Bewertung gesammelt von und auf G2.com gehostet.
I have had a hard time learning how to utilize all of the functions within the site. Bewertung gesammelt von und auf G2.com gehostet.
Ease of use. The application is simple to use and cross refererencing is easy to implement. Bewertung gesammelt von und auf G2.com gehostet.
I didn't like that the SSN and privacy information was removed, but it came back. I sometimes find that allowing for a full middle name instead of an initial would be beneficial. The reports can sometimes be a bit challenging. Bewertung gesammelt von und auf G2.com gehostet.
In der Lage zu sein, die Informationen unserer Kunden in ein Programm einzugeben, das uns einen Tarif von all unseren Anbietern gibt, spart nicht nur wertvolle Zeit der Produzenten, sondern macht es auch viel einfacher, die beste Abdeckung zum besten Tarif zu finden. Bewertung gesammelt von und auf G2.com gehostet.
Das Einzige, was mir an EZLynx nicht gefällt, ist, dass wir nur Auto-, Haus- und Mieterversicherungen anbieten können. Es wäre hilfreich, wenn wir auch Vermieterpolicen, Motorräder und Boote abdecken könnten. Bewertung gesammelt von und auf G2.com gehostet.
