The support we got throughout our setup and transition period was great. Both our primariy HR contact and payroll transition resource were excellent. They made sure we knew what was to come and what was needed to get things to the next phase. Bewertung gesammelt von und auf G2.com gehostet.
The admin interface is not tremendously intuititve. Once we got used to using it daily, it made more sense, but up front it was a little confusing. Bewertung gesammelt von und auf G2.com gehostet.
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ExtensisHR is our second PEO in my tenure at RIBUS, and while they are different from the last, they have been incredibly helpful and responsive. We are a small business and do not have an internal HR team, so it's really wonderful to know that we have a resource in Extensis that can keep us up-to-date and provide advice and guidance on important HR topics. I feel like not a week goes by that we aren't communicating with Extensis on one topic or another. Bewertung gesammelt von und auf G2.com gehostet.
This is less about Extensis and more about our former PEO, where they were more hands-on and able to act on our company's behalf versus provide guidance. This was frustrating at first since it was not what we were used to, but it is allowing us to LEARN versus DIRECT and I find it incredibly valuable. Bewertung gesammelt von und auf G2.com gehostet.
As a hiring manager, it is tedious and time consuming to review thousands of resumes that are submitted based on one job posting. ExtensisHR takes the burden of this review off of our plate and has provided screened, applicable candidates to us for next steps. ExtensisHR helped to review resumes based on a job description, narrow down the applicant pool, screen the candidates based on salary, and provide recommendations for ways in which to attract qualified candidates. It has saved hours of this grueling process, allowing us to focus on other tasks at hand. Bewertung gesammelt von und auf G2.com gehostet.
It is often difficult to fully explain a job description based on the job title. At times, candidates have been passed on to us, that in theory, should fit the bill due to the job title, however, their experience did not align and/or their salary expectations were higher than our budget. With this though, the time savings of having ExtensisHR handle this process for us, far outweighs the number of candidates that were not qualified. Bewertung gesammelt von und auf G2.com gehostet.
Die Extensis-Versorgungspläne waren in den meisten Fällen deutlich besser und günstiger als das, was wir mit einem vorherigen PEO hatten. Wir mochten die vielen angebotenen Vorteile, einschließlich Dingen wie Haustier-Versicherung. Sie bieten auch Unterstützung bei der Rekrutierung, falls wir sie benötigen, obwohl ich diesen Service noch nicht genutzt habe. Der Implementierungsprozess war relativ schmerzlos und das Team war hilfreich, um sicherzustellen, dass wir die benötigte Unterstützung hatten. Sie waren sehr reaktionsschnell und sachkundig. Das Kundenserviceteam beantwortete Fragen schnell. Bewertung gesammelt von und auf G2.com gehostet.
An diesem Punkt gibt es nicht viel, was man an Extensis nicht mögen könnte. Ein paar kleinliche Dinge: Das Verkaufsteam am Anfang des Prozesses hatte nicht immer die richtigen Antworten auf meine Fragen. Ein SOP als Referenz, wie man die Gehaltsabrechnung durchführt, wäre hilfreich. Bewertung gesammelt von und auf G2.com gehostet.
As a small employer, ExtensisHR allows us to have the systems, benefits, and policies in place to run our human resources and payroll functions smoothly and effectively.
These days, its hard to have anybody on payroll without have a fully vetted employee handbook to protect you and the company. At another company, my HR team and I spent hours upon hours fine tuning a handbook that also needed a legal review. The process here was so much more convient and you have experts to assist you in completing it.
Our HR manager, Cara, is amazing. Always helpful and friendly. And if she doesn't know for certain, she has a team of subject matter experts ready to help.
Erika is my lifeline when it comes to payroll. We run semi-monthly and it seems like at least once a month, we have a curveball to deal with; sometimes of my own making! Erika knows just what to do and gets back to with the solution before you know it.
As a small employer, both workers compensation and health and welfare benefits can be a real challenge. Both are easy to administer and the offering for health plans, dental, vision, and ADD/life insurance give us the ability to compete with larger organizations. Plus they have numerous supplemental benefits like pet insurance, legal assistance, supplemental life, AFLAC, etc.
ExtensisHR is a complete solution for your business. Bewertung gesammelt von und auf G2.com gehostet.
ExtensisHR does its best to understand your business needs and services that are required, but some details can fall through the gap. Just be careful to review things as you get setup or add new functionality. Bewertung gesammelt von und auf G2.com gehostet.
At this point, the only real positive we have experienced is the affordable benefits costs. Bewertung gesammelt von und auf G2.com gehostet.
The software is horrendous. We are going into month 3 and our implementation is not complete, there are still pieces of the software that are not built out. Our implementation team's quality of work is basically nonexistent. We have spent nearly as much time fixing the mistakes of the implementation team as we have actually using the software. It's impossible to integrate other softwares with ExtensisHR, our dev team has been attempted to integrate the software we provide with the platform with no luck. I use this software every single day and am still findind out more features that it is lacking. It's an incredibly manual software and frustrating to you. It takes an average of 10 clicks to get to view anything you are looking for and every time I ask for advice or assistance from our implementation team, they just tell me to use the search bar instead. Speaking of help from the implementation team, training on the software has been nonexistent. Every time we ask for assistance on how to do a simple task, they send us a "How To Guide". If someone had taken a couple of hours to truly train us on how to use the software, we wouldn't still be asking for "How To Guides" 3 months into using the software. ExtensisHR limits the admin's ability to view or update employee information but at the same time, when someone from the company emails their support, the support team asks for their SSN over email in their first response - I don't think I need to point out how inappropriate that is to verify over email. We signed a year contract but I am already counting down the days for when our contract is up and we can switch to a software that actually works. Bewertung gesammelt von und auf G2.com gehostet.
I love that every time I call I get to speak with a person, they are always there to help, even if they do not have the answer I can rest asure they will call me back with an answer in a reasobale time. This treatment extend in all their services, from payroll, recruitment, HR, and benefits. Bewertung gesammelt von und auf G2.com gehostet.
There have been some features that were not fully fuctional like LOA cloud. However, that was because it was a completly new awesome feature they were installing and needed some time for it to be fully functional. But now we have a fully funcional easy to use Leave management tool so I guess it is not so bad. Bewertung gesammelt von und auf G2.com gehostet.
Der Kundenservice, den wir erhalten haben, war ausgezeichnet. Von unserem Gehaltsabrechnungsvertreter bis zu unserem Personalvertreter war jeder immer reaktionsschnell und unterstützend. Ich habe auch Rückmeldungen von unseren Mitarbeitern erhalten, dass die Kontaktaufnahme mit dem Employee Solutions Center immer eine positive Erfahrung war. Bewertung gesammelt von und auf G2.com gehostet.
Es gibt nichts Wesentliches, das ich an ExtensisHR nicht mag. Ich wünschte, das Gehaltssystem wäre anpassungsfähiger an unsere Bedürfnisse, anstatt umgekehrt. Aber das ist so geringfügig und beeinträchtigt nicht meine Fähigkeit, meine Arbeit zu erledigen. Bewertung gesammelt von und auf G2.com gehostet.
Extensis bietet ein vollständiges Funktionsspektrum an HR-Ressourcen, einschließlich Leistungen, Gehaltsabrechnung, Mitarbeiterhandbuch, Schulungskurse, Unterstützung in schwierigen Situationen und vieles mehr. Da sie ein PEO sind, kann ich jeden überall im Land einstellen. Bewertung gesammelt von und auf G2.com gehostet.
Die Technologie ist nicht so raffiniert wie die einiger ihrer Konkurrenten, aber sie gleichen das mit äußerst hilfsbereiten Menschen aus. Bewertung gesammelt von und auf G2.com gehostet.
On boarding with Extensis went quite smooth. What I like most about them is it is very easy to talk to a real person. The dashboard is easy to use. The Payroll service is excellent to deal with. We have one person assigned to us and he is extremely accessable and responsive. Bewertung gesammelt von und auf G2.com gehostet.
The reporting side of the program could be more user accessable but for a small company it works quite well for us. Bewertung gesammelt von und auf G2.com gehostet.
Extensis reagiert schnell und bietet immer hilfreiche Antworten. Wir sind vor fast 2 Jahren zu Extensis gewechselt, und der Übergang verlief während der Implementierung nahtlos. Während der zwei Jahre mit ihnen haben wir weiterhin positive Erfahrungen. Mitarbeiter sprechen darüber, wie die Website einfach zu bedienen ist, und wir haben Zugang zu allen Funktionen, die das interne Reporting zu einem schnellen und einfachen Prozess machen. Bewertung gesammelt von und auf G2.com gehostet.
Bisher alles positiv, ich kann an keine Stelle denken, an der wir auf Probleme mit Extensis gestoßen sind. Bewertung gesammelt von und auf G2.com gehostet.
