Emplifi Service Cloud Bewertungen & Produktdetails

Presentation is very professional as it relates to design, style, etc. Bewertung gesammelt von und auf G2.com gehostet.

The survey pops up immediately not allowing folks to look at the site before they are asked to review it. Had many comments from customers to this reguard. Bewertung gesammelt von und auf G2.com gehostet.

Astute generates from a huge database of information for me. It searched and summarizes things way quicker than the human minds capable of. All in all, the filters make sense. Bewertung gesammelt von und auf G2.com gehostet.

Sometimes when sifting through thousands of cases it can get slow. Bewertung gesammelt von und auf G2.com gehostet.

our consultants are knowledgeable and the software is easy to use and insightful Bewertung gesammelt von und auf G2.com gehostet.

im sure there probably is a way to do this but if the iperceptions reports emails could be categorized by reason that would be awesome Bewertung gesammelt von und auf G2.com gehostet.

Page level feedback is right there, non-intrusive and our consumers use it. Bewertung gesammelt von und auf G2.com gehostet.

Back-end reporting is a little clunky. It is in tableau and while the data inside of it is good. It would be nice to have it a little more professional to share with leadership. Bewertung gesammelt von und auf G2.com gehostet.

All my interactions with iPerceptions and requests for data have been handled extremely fast. Integrations with the new iPerceptions API has also given us the ability to visualize and report to stakeholders on a much more frequent basis. Bewertung gesammelt von und auf G2.com gehostet.

I wish I had easier access to the specific survey questions that are being asked to our members. Bewertung gesammelt von und auf G2.com gehostet.

iperceptions easy to use data analysis and data export features Bewertung gesammelt von und auf G2.com gehostet.

could be a little more user friendly when setting up new survey questions. Bewertung gesammelt von und auf G2.com gehostet.

The customer service at iPerceptions is fantastic. I always know my questions will be answered quickly and as accurately as possible. I also know when they may not have the answers right away (which is rare) they will figure out my complications. They're one of the few vendors I work with that I actually look forward to working with. Bewertung gesammelt von und auf G2.com gehostet.

Working with iPerceptions really has been a pleasure. I can't think of a complaint yet. Bewertung gesammelt von und auf G2.com gehostet.

The ease of getting my data and downloading it to allow analysis Bewertung gesammelt von und auf G2.com gehostet.

Not sure the OS, browser type data is correct Bewertung gesammelt von und auf G2.com gehostet.

Being able to compare the experience scores and task completion to industry standards is extremely helpful Bewertung gesammelt von und auf G2.com gehostet.

I wish I was able to apply filters and cut data easier in the dashboard Bewertung gesammelt von und auf G2.com gehostet.

EPC is very easy to use and everything is mapped out for our team. Bewertung gesammelt von und auf G2.com gehostet.

Error messages, cases wont save at times Bewertung gesammelt von und auf G2.com gehostet.