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Compare Yotpo and eKomi

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At a Glance
Yotpo
Yotpo
Star Rating
(260)4.3 out of 5
Market Segments
Small-Business (74.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plans
eKomi
eKomi
Star Rating
(14)2.8 out of 5
Market Segments
Small-Business (69.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about eKomi

Yotpo vs eKomi

When assessing the two solutions, reviewers found Yotpo easier to use, set up, and administer. Reviewers also preferred doing business with Yotpo overall.

  • Reviewers felt that Yotpo meets the needs of their business better than eKomi.
  • When comparing quality of ongoing product support, reviewers felt that Yotpo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Yotpo over eKomi.
Pricing
Entry-Level Pricing
Yotpo
Free
Free Forever
Browse all 3 pricing plans
eKomi
No pricing available
Free Trial
Yotpo
Free Trial is available
eKomi
No trial information available
Ratings
Meets Requirements
8.6
208
4.8
11
Ease of Use
8.5
210
6.2
11
Ease of Setup
8.1
142
5.8
6
Ease of Admin
8.2
128
4.2
6
Quality of Support
8.8
200
3.8
10
Has the product been a good partner in doing business?
8.5
125
3.1
6
Product Direction (% positive)
8.1
194
4.7
11
Features by Category
7.6
69
4.9
6
Collection
7.8
44
|
Verified
6.3
5
8.0
58
|
Verified
4.7
6
7.6
57
|
Verified
5.0
6
7.9
53
|
Verified
5.6
6
8.0
48
|
Verified
5.0
6
Agentic AI - Review Management
6.7
6
Not enough data
6.1
6
Not enough data
Moderation
8.1
60
|
Verified
5.6
6
7.9
55
|
Verified
4.2
6
7.7
43
|
Verified
5.0
6
Use Cases
8.5
62
|
Verified
5.6
6
7.7
43
|
Verified
5.6
6
8.2
53
|
Verified
4.2
6
Administration
7.5
51
|
Verified
4.2
6
7.5
40
|
Verified
4.7
6
7.9
50
|
Verified
4.7
6
8.1
51
|
Verified
4.7
6
7.5
34
|
Verified
4.7
6
Display Options
7.5
40
|
Verified
4.4
6
7.8
56
|
Verified
3.9
6
7.6
57
|
Verified
4.4
6
7.5
50
|
Verified
5.0
6
Generative AI
6.2
13
Not enough data
6.8
41
Not enough data
Loyalty Experience
8.2
38
Not enough data
8.2
38
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Not enough data
Loyalty Platform
7.8
31
Not enough data
7.9
27
Not enough data
7.7
31
Not enough data
7.2
23
Not enough data
7.5
33
Not enough data
Agentic AI - Loyalty Management
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Not enough data
User-Generated ContentHide 12 FeaturesShow 12 Features
7.5
5
Not enough data
Visual UGC
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
Integrations
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.1
57
Not enough data
Consumer Intelligence
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Not enough data
Reporting
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
Media Monitoring
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
Not enough data
In-House Management
Feature Not Available
Not enough data
7.7
15
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Yotpo
Yotpo
eKomi
eKomi
Yotpo and eKomi are categorized as Review Management
Unique Categories
eKomi
eKomi has no unique categories
Reviews
Reviewers' Company Size
Yotpo
Yotpo
Small-Business(50 or fewer emp.)
74.7%
Mid-Market(51-1000 emp.)
23.3%
Enterprise(> 1000 emp.)
2.0%
eKomi
eKomi
Small-Business(50 or fewer emp.)
69.2%
Mid-Market(51-1000 emp.)
15.4%
Enterprise(> 1000 emp.)
15.4%
Reviewers' Industry
Yotpo
Yotpo
Retail
20.8%
Apparel & Fashion
12.2%
Consumer Goods
11.8%
Health, Wellness and Fitness
7.3%
Food & Beverages
4.9%
Other
42.9%
eKomi
eKomi
Retail
23.1%
Chemicals
15.4%
Accounting
15.4%
Telecommunications
7.7%
Public Safety
7.7%
Other
30.8%
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Discussions
Yotpo
Yotpo Discussions
What is Yotpo used for?
1 Comment
Migena P.
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Monty the Mongoose crying
Yotpo has no more discussions with answers
eKomi
eKomi Discussions
Monty the Mongoose crying
eKomi has no discussions with answers