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Compare Userflow and WalkMe 
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Product Fruits
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At a Glance
Market Segments
Small-Business (63.5% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Userflow
Star Rating
(107)4.8 out of 5
Market Segments
Small-Business (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansWalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, achieving a perfect score of 10.0, which is particularly beneficial for enterprises looking for seamless integration with their existing systems. In contrast, Userflow does not have a comparable integration feature that matches this level of performance.
- Reviewers mention that Userflow shines in Behavior-responsive Messaging, scoring 8.9, which allows for more personalized user interactions. WalkMe, while effective, scores lower at 7.9, indicating that Userflow may provide a more tailored experience for users.
- G2 users highlight that Userflow's Audio-visual Walkthroughs are rated at 9.4, making it a preferred choice for those who value engaging and interactive tutorials. WalkMe's score of 7.9 in this area suggests it may not be as effective in delivering visually appealing guidance.
- Users on G2 report that WalkMe's Quality of Support is highly rated at 8.8, with many reviewers praising the responsiveness and helpfulness of the support team. Userflow, however, surpasses this with a score of 9.8, indicating an even higher level of customer satisfaction.
- Reviewers mention that Userflow's Ease of Use is a standout feature, scoring 9.3, which is significantly higher than WalkMe's score of 8.3. This suggests that Userflow may be more intuitive for new users, making it easier to adopt and implement.
- Users say that WalkMe's Custom Event Tracking is rated at 8.5, providing robust analytics capabilities. However, Userflow's overall user analysis features, including Survey Implementation at 8.7, indicate a more comprehensive approach to understanding user behavior.
Pricing
Entry-Level Pricing
Userflow
Free Trial
Free Trial
We have a free 14 day trial so you can see the power of Userflow
- 14 day free trial
WalkMe
No pricing availableFree Trial
Userflow
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.2
77
8.7
465
Ease of Use
9.3
78
8.3
473
Ease of Setup
9.3
45
8.1
382
Ease of Admin
9.4
44
8.3
360
Quality of Support
9.8
75
8.8
460
Has the product been a good partner in doing business?
9.7
42
8.9
358
Product Direction (% positive)
9.8
65
9.0
451
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
8.7
30
7.9
286
7.6
37
8.1
320
User Support
8.6
42
8.6
310
8.3
23
7.7
250
9.0
34
8.0
258
Walkthrough Type
9.3
38
8.0
266
9.8
51
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Userflow and WalkMe are categorized as Digital Adoption Platform
Unique Categories
Userflow has no unique categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Userflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.1%
Information Technology and Services
16.3%
Financial Services
6.7%
Marketing and Advertising
2.9%
Internet
2.9%
Other
24.0%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Discussions
What are user flows for?
1 Comment
JR
Generally they are used for user onboarding. You can give step-by -step instructions on how to use your software. We also use them for refreshers that people...Read more
Userflow has no more discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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