Compare New Relic One Software and UptimeRobot 
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
$0.00
$0.00
New Relic
Star Rating
(510)4.4 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansUptimeRobot
Star Rating
(227)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansFeatured Products
Sponsored
Serviceaide ChangeGear
(104)
Application Performance Monitoring (APM)
Visit Website
Sponsored
EventSentry
(40)
Application Performance Monitoring (APM)
Visit Website
New Relic vs UptimeRobot
When assessing the two solutions, reviewers found UptimeRobot easier to use, set up, and administer. Reviewers also preferred doing business with UptimeRobot overall.
- Reviewers felt that UptimeRobot meets the needs of their business better than New Relic.
- When comparing quality of ongoing product support, reviewers felt that UptimeRobot is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of UptimeRobot over New Relic.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
UptimeRobot
Free Plan
$0.00
Good for hobby projects. No credit card required!
- 50 monitors
- 5 minute monitoring interval
- HTTP, port & ping monitoring
Free Trial
New Relic
Free Trial is available
UptimeRobot
No trial information availableRatings
Meets Requirements
8.9
430
9.3
178
Ease of Use
8.3
435
9.5
190
Ease of Setup
8.6
215
9.5
146
Ease of Admin
8.4
182
9.4
124
Quality of Support
8.5
373
9.2
111
Has the product been a good partner in doing business?
8.4
174
9.4
107
Product Direction (% positive)
8.4
428
8.9
175
Features by Category
Functionality
Not enough data
9.0
128
Not enough data
9.5
137
Not enough data
9.5
135
Not enough data
9.0
127
Not enough data
9.0
124
Not enough data
8.1
114
Experience
9.5
11
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Management
8.3
9
Not enough data
8.8
11
Not enough data
8.0
10
Not enough data
Performance
9.7
10
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
9.7
10
Not enough data
Monitoring
8.8
66
Not enough data
8.5
69
Not enough data
8.8
64
Not enough data
8.9
67
Not enough data
Administration
8.5
64
Not enough data
8.4
60
Not enough data
8.5
56
Not enough data
Analysis
8.5
66
Not enough data
9.1
68
Not enough data
7.6
57
Not enough data
Monitoring
9.5
54
Not enough data
9.3
53
Not enough data
9.1
41
Not enough data
Management Tools
8.9
38
Not enough data
9.4
44
Not enough data
9.0
42
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.8
9
Not enough data
10.0
8
Not enough data
9.7
12
Not enough data
Issue Resolution
9.2
12
Not enough data
9.4
12
Not enough data
9.5
10
Not enough data
Management
9.5
13
Not enough data
9.6
13
Not enough data
9.4
13
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.1
63
Not enough data
9.2
63
Not enough data
8.9
62
Not enough data
Monitoring and Management
8.5
58
Not enough data
8.9
62
Not enough data
9.0
63
Not enough data
Visibility
9.1
74
Not enough data
9.1
72
Not enough data
8.9
73
Not enough data
Monitoring and Management
8.7
68
Not enough data
8.2
67
Not enough data
8.6
70
Not enough data
8.7
74
Not enough data
8.8
71
Not enough data
8.8
70
Not enough data
Cloud environment support
8.8
59
Not enough data
8.3
55
Not enough data
Data Preparation
8.9
42
Not enough data
9.0
36
Not enough data
8.0
36
Not enough data
8.4
35
Not enough data
Analysis
8.8
37
Not enough data
8.8
39
Not enough data
9.0
43
Not enough data
8.9
43
Not enough data
9.3
43
Not enough data
8.8
39
Not enough data
Visualization
9.4
46
Not enough data
8.9
40
Not enough data
Monitoring
8.8
109
Not enough data
8.9
110
Not enough data
9.1
111
Not enough data
7.5
84
Not enough data
8.6
99
Not enough data
Response
8.9
113
Not enough data
8.8
108
Not enough data
8.4
98
Not enough data
Performance
8.2
95
Not enough data
8.3
90
Not enough data
Functionality
8.6
97
Not enough data
8.2
90
Not enough data
7.8
86
Not enough data
8.7
97
Not enough data
Alerts management
7.9
25
Not enough data
7.8
26
Not enough data
8.8
27
Not enough data
Monitoring
8.3
27
Not enough data
9.2
27
Not enough data
8.3
27
Not enough data
9.0
27
Not enough data
Automation
7.7
26
Not enough data
8.1
27
Not enough data
Analysis
8.1
26
Not enough data
8.1
27
Not enough data
8.7
27
Not enough data
7.9
26
Not enough data
Issue Resolution
8.0
27
Not enough data
8.0
27
Not enough data
8.4
27
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
New Relic and UptimeRobot share no categories
Unique Categories
UptimeRobot is categorized as Website Monitoring
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UptimeRobot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.1%
Computer Software
19.2%
Internet
8.9%
Financial Services
3.4%
Retail
2.4%
Other
40.0%
Information Technology and Services
21.4%
Computer Software
11.8%
Marketing and Advertising
8.2%
Computer & Network Security
5.0%
Non-Profit Organization Management
4.5%
Other
49.1%
Most Helpful Reviews
New Relic
Most Helpful Favorable Review
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Most Helpful Critical Review
Toufeeq H.
Verified User in Apparel & Fashion
The account management and success team is apathetic to the needs of their clients. The sales team is aggressive in terms of signing contracts but there is no onboarding, follow up, no training and no success management of small to mid size clients.
UptimeRobot
Most Helpful Favorable Review
Mark O.
Verified User in Information Technology and Services
You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.
Most Helpful Critical Review
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Mark O.
Verified User in Information Technology and Services
You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.
Toufeeq H.
Verified User in Apparel & Fashion
The account management and success team is apathetic to the needs of their clients. The sales team is aggressive in terms of signing contracts but there is no onboarding, follow up, no training and no success management of small to mid size clients.
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Alternatives
Discussions
What is full stack visibility?
2 comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Where is UptimeRobot located?
1 comment
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 comment
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
UptimeRobot has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
