Uptime.com Reviews & Product Details

The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I also appreciate that there are many options to share dashboards with my workmates. On top of that, the free push app messages for warnings are really helpful. Review collected by and hosted on G2.com.

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is performed in production (for example, an IP change). Review collected by and hosted on G2.com.

I find Uptime.com very easy to use, and I really appreciate the clean and simple design of the site, which makes it easy to navigate and manage network checks. The platform saves time for our IT department by automatically checking the availability and performance of servers and circuits, notifying us of any issues. I also like that I can choose the regions of the world to perform checks from, allowing me to focus on areas where we have customers. The initial setup was straightforward and very easy. Review collected by and hosted on G2.com.

The feature that lets me test user logins uses a tool that you record login steps. It's a little harder to use and the ability to test the logins does not always seem to be accurate. Review collected by and hosted on G2.com.

I truly appreciate Uptime.com for its consistent reliability and user-friendly interface. The dashboards are intuitive, and the flexible monitoring options make it easy to keep track of the health of our public-facing services. I find the clear, actionable alerts particularly helpful, as they enable us to respond swiftly to any issues and reduce downtime. The built-in status pages are a great asset for communicating service availability to our partners, which also lessens the need for manual updates. The real-time and performance monitoring features are essential for us, ensuring our services remain smooth and uninterrupted. Additionally, the initial setup was simple and straightforward, allowing us to start monitoring and receiving alerts quickly with minimal effort. Review collected by and hosted on G2.com.

One aspect that could be enhanced is the support for tracking mobile applications. This includes providing more detailed usage metrics, as well as data on downloads, installations, and geographic distribution. Review collected by and hosted on G2.com.

I like that Uptime.com is economically accessible and particularly extensive in terms of available infrastructure (servers). It is essential that checks are done from different countries as well as the same one, and the check can be set with a fairly low time interval that ensures quick detection of anomalies. Recently, we have also set up checks towards internal server-to-server APIs that we were previously unable to monitor. Furthermore, the initial installation of Uptime.com was very simple. Review collected by and hosted on G2.com.

The RUM part could be more 'powerful'. Check performance at the URL level, general filters for device/country, the ability to view beacons, and temporal comparisons could be improved. Review collected by and hosted on G2.com.

I use Uptime.com to monitor website availability and ensure all services are running without downtime. The real-time alerting system and detailed monitoring insights are the most valuable features, helping in quick issue identification and fast response. Real-time alerts notify me instantly about any outages, allowing for quick response, while detailed monitoring insights help in analyzing root causes and preventing recurring issues. The initial setup was fairly straightforward and easy to get through. The interface is intuitive, which made configuring monitors and alerts quick. Most basic setups could be completed without much effort, and the documentation was helpful when needed. Review collected by and hosted on G2.com.

Alert noise reduction and more granular configuration options would be beneficial. Additionally improving reporting flexibility would add more value. For reporting, more flexibility in building custom reports would be valuable. This could include the ability to create tailored dashboards, apply advanced filters, schedule automated reports, and export data in multiple formats. For alert noise reduction, I'd like to see better deduplication and correlation of alerts so that related issues are grouped into a single incident instead of generating multiple notifications. Handling of flapping alerts could also be improved by introducing intelligent suppression or cooldown periods. Review collected by and hosted on G2.com.

Uptime.com gives us peace of mind because we know we’ll be notified about issues as they happen. It’s helped us stay focused on the work at hand instead of constantly checking systems or relying on customer feedback to learn about an outage. The dashboard is straightforward to use, and I especially like the app because it lets me keep an eye on things even when I’m out of the office. Setup was simple and painless, and I haven’t had to go back and redo anything. Overall, I’m extremely happy with the service and plan to keep using Uptime.com for the foreseeable future. Review collected by and hosted on G2.com.

There isn’t much I dislike overall. That said, being limited to 5-minute check intervals on the starter tier feels unnecessary. I’d much rather see a different limitation to balance the plan, or have shorter intervals offered as an optional add-on I could pay for. As it stands, it comes across as a deliberate push toward the higher tier, which includes far more features than many people would actually need. Review collected by and hosted on G2.com.

Uptime provides fast and reliable alerts when the site is down or when SSL certificates are close to expiring. It allows us to identify critical issues immediately and respond before they impact customers. The monitoring is simple, clear, and effective, making it easy to trust as an early warning system for site availability and infrastructure health. Review collected by and hosted on G2.com.

At times, when the site recovers and comes back online, the recovery or uptime notification is delayed or not triggered as expected. This can make it unclear whether the issue is fully resolved without manually checking the site, and it would be helpful if recovery alerts were more consistent and timely. Review collected by and hosted on G2.com.

Uptime is easy to use for monitoring website and service availability.

Easy to implementation and identify issues quickly and reduce downtime.

customer support is responsive and helpful when issues or arise.

we use uptime.com regularly for continuous monitoring of websites and service.

Uptime.com offers a good range of monitoring and alerting features the meet most requirements.

The tool integrates easily with existing systems. Review collected by and hosted on G2.com.

There are no major drawbacks with uptime.com but some advanced features are limited to higher-tier plans. Improved onboarding and clearer documentation would help new users get started faster. Review collected by and hosted on G2.com.

I like how Uptime.com allows me to know if there's a problem with our services so I can address it before customers notice. Even if a customer calls about an issue, I've already been alerted, so it doesn't come as a surprise. I also think it's a great price for what the service provides. My favorite feature is the ability to test user logins for public sites, which ensures not just that the site is up, but that login requests are properly handled. Using Uptime.com together with our network and systems monitoring system helps me keep an eye on the entire environment. For a small IT team like ours, this tool saves a lot of time and was reportedly very easy to set up. Review collected by and hosted on G2.com.

The monitor/check interface is not as 'clean' as other services I use, so I would like to see a redesign to make it more modern. Review collected by and hosted on G2.com.

I really like Uptime.com's easy management of configurations, especially via API when we create or delete an application. The availability of global locations is a huge plus, as it ensures we can connect to our application from the customer's location and monitor what they experience, including latency and performance. The error information and reporting are also very helpful for troubleshooting and navigating through issues. Additionally, it's pretty easy and straightforward to set up. We switched from Catchpoint because Uptime.com is cost-effective and provides all the basic checks we need. I'm also pleased with the certification-based authentication feature that was introduced last year. Review collected by and hosted on G2.com.

I think it would be good if Uptime.com could perform more advanced RUM and network checks. Some things that could enhance its capabilities include network global network diagnostics, BGP monitoring, network path visualization, ISP and backbone vantage points. For RUM, having video playback of user sessions to capture UI interaction and a waterfall view would be useful. Review collected by and hosted on G2.com.