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Compare Twilio SendGrid Email API and WebEngage 
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At a Glance
Market Segments
Small-Business (68.4% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
Talk To Us Up To 10K Monthly Active Users (MAU)
Twilio SendGrid Email API
Star Rating
(360)4.0 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansWebEngage
Star Rating
(721)4.5 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in Email Deliverability Management with a score of 8.5, while WebEngage's score of 8.7 in Email Segmentation indicates a strong focus on targeted marketing strategies.
- Reviewers mention that Twilio SendGrid's Automated Email Responses feature scores 8.4, which is beneficial for businesses looking to streamline their communication, whereas WebEngage shines with a higher score of 9.0 in Email Campaigns, highlighting its robust campaign management capabilities.
- G2 users highlight that WebEngage's Push Notifications feature received an impressive score of 9.1, making it a preferred choice for businesses focused on mobile engagement, while Twilio SendGrid's Transactional SMS feature also scores well at 8.7, catering to users needing reliable SMS services.
- Users on G2 report that Twilio SendGrid's Mail Send API is highly rated at 9.3, showcasing its effectiveness for developers, while WebEngage's Event Tracking API scores 8.6, indicating solid integration capabilities but slightly less emphasis on developer-centric features.
- Reviewers mention that WebEngage's Dynamic Content feature scores 8.2, allowing for personalized marketing, while Twilio SendGrid's Template Creation feature, with a score of 8.0, is seen as less flexible in comparison.
- Users say that Twilio SendGrid's Quality of Support is rated at 7.6, which some find lacking, while WebEngage's support quality is rated significantly higher at 8.6, indicating a more responsive and helpful customer service experience.
Pricing
Entry-Level Pricing
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Twilio SendGrid Email API
Free Trial is available
WebEngage
No trial information availableRatings
Meets Requirements
8.5
311
8.5
610
Ease of Use
8.2
313
8.8
614
Ease of Setup
8.2
175
8.3
385
Ease of Admin
8.2
174
8.7
257
Quality of Support
7.5
248
8.6
603
Has the product been a good partner in doing business?
7.8
163
8.8
257
Product Direction (% positive)
7.2
298
9.6
588
Features by Category
Email Marketing
Not enough data
8.8
335
|
Verified
Not enough data
8.8
328
|
Verified
Not enough data
8.6
327
|
Verified
Not enough data
8.5
301
|
Verified
Online Marketing
Not enough data
8.1
257
Not enough data
8.3
306
|
Verified
Not enough data
8.6
307
|
Verified
Not enough data
8.3
307
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
8.3
294
|
Verified
Not enough data
8.4
293
|
Verified
Not enough data
8.7
318
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.5
278
|
Verified
Not enough data
8.6
298
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.4
279
|
Verified
Campaign Management
Not enough data
8.4
292
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
7.8
242
Not enough data
Feature Not Available
Not enough data
7.7
247
Not enough data
7.7
245
Reporting & Analytics
Not enough data
8.4
327
|
Verified
Not enough data
8.4
320
|
Verified
Not enough data
8.0
306
|
Verified
Not enough data
8.0
299
|
Verified
Not enough data
7.5
242
Platform
Not enough data
8.5
298
|
Verified
Not enough data
8.6
286
|
Verified
Not enough data
8.9
299
|
Verified
Not enough data
8.1
254
|
Verified
Not enough data
8.3
270
|
Verified
Not enough data
8.6
286
|
Verified
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
8.4
16
Integration
Not enough data
8.5
301
|
Verified
Not enough data
8.5
303
|
Verified
Not enough data
8.2
276
|
Verified
Administration
7.9
85
8.6
179
7.5
77
8.0
176
8.1
83
8.2
166
8.1
89
8.7
181
7.9
97
7.9
154
8.3
100
8.4
174
Integrations
8.9
91
8.4
156
8.7
83
8.6
161
9.3
120
8.6
167
8.3
72
8.1
143
Platform
9.2
86
8.3
141
8.7
70
8.3
144
8.6
74
8.2
142
8.4
116
8.3
157
8.3
109
8.2
143
8.3
121
8.5
159
8.6
87
8.3
147
8.7
126
8.5
163
Diagnosis
8.3
97
Not enough data
8.8
105
Not enough data
8.5
98
Not enough data
8.7
97
Not enough data
Tracking
8.9
116
Not enough data
8.3
100
Not enough data
8.6
116
Not enough data
8.5
108
Not enough data
8.4
103
Not enough data
Reporting
8.3
98
Not enough data
8.1
109
Not enough data
8.3
94
Not enough data
8.0
108
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
8.4
129
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
122
|
Verified
Templates
Not enough data
8.2
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.5
127
|
Verified
Personalization
Not enough data
8.3
127
|
Verified
Not enough data
8.2
131
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
124
|
Verified
Not enough data
8.3
119
|
Verified
Not enough data
8.7
123
|
Verified
Not enough data
8.8
128
|
Verified
Multichannel
Not enough data
8.6
124
Not enough data
8.7
125
|
Verified
Not enough data
8.5
126
|
Verified
Administration
Not enough data
8.9
126
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
8.7
127
|
Verified
Not enough data
8.6
127
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.7
256
Not enough data
9.0
258
Not enough data
8.8
259
Not enough data
8.8
264
Not enough data
8.9
258
Analytics
Not enough data
8.5
270
Not enough data
8.3
255
Optimization
Not enough data
8.6
233
Not enough data
8.9
260
Not enough data
8.3
238
Not enough data
8.4
231
Agentic AI - Push Notification
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.0
10
Text Messaging
Not enough data
8.8
222
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
210
|
Verified
Not enough data
7.9
178
Not enough data
8.5
211
|
Verified
Not enough data
7.4
161
Not enough data
8.9
202
|
Verified
Not enough data
8.8
199
|
Verified
SMS Platform
Not enough data
8.3
223
|
Verified
Not enough data
8.8
224
|
Verified
Not enough data
7.9
150
Not enough data
Feature Not Available
Not enough data
7.9
170
Not enough data
8.7
204
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
7
Data Sourcing
Not enough data
8.3
119
Not enough data
8.2
118
Not enough data
8.4
117
Not enough data
8.4
122
Intelligence
Not enough data
8.6
121
Not enough data
7.8
122
Not enough data
7.9
116
Platform Basics
Not enough data
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.5
270
|
Verified
Not enough data
8.9
271
|
Verified
Platform Data
Not enough data
8.7
279
|
Verified
Not enough data
8.4
263
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
7.8
10
Not enough data
6.8
10
Not enough data
8.0
10
Not enough data
7.7
10
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
49
Not enough data
8.9
50
Not enough data
8.3
49
Not enough data
9.0
48
Not enough data
9.0
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.1
47
Not enough data
8.5
50
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.3
121
Not enough data
8.9
130
|
Verified
Not enough data
8.2
114
Not enough data
8.4
118
Campaigns
Not enough data
8.3
111
|
Verified
Not enough data
9.1
129
|
Verified
Not enough data
8.9
119
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
120
Not enough data
8.8
123
Engagement
Not enough data
8.3
110
Platform
Not enough data
8.8
120
Not enough data
8.7
110
|
Verified
Not enough data
8.6
104
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.3
213
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
8.6
231
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
231
|
Verified
Not enough data
8.5
236
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
223
|
Verified
Not enough data
8.0
198
Agentic AI - Marketing Analytics
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
6
Categories
Categories
Shared Categories
Twilio SendGrid Email API and WebEngage are categorized as Transactional Email
Unique Categories
Twilio SendGrid Email API is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.4%
Other
47.0%
Financial Services
11.6%
Education Management
11.5%
Marketing and Advertising
7.4%
Information Technology and Services
5.5%
E-Learning
5.4%
Other
58.5%
Alternatives
Discussions
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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