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- eZCom Software EDI
- TrueCommerce EDI
- eZCom Software EDI-vs-TrueCommerce EDI
Compare TrueCommerce EDI and eZCom Software EDI 
- Reviewers mention that TrueCommerce EDI has a solid "Data Exchange" rating of 9.1, but eZCom Software EDI outshines it with a score of 9.4, indicating a more efficient and reliable data transfer process.
- Users report that eZCom Software EDI excels in "Ease of Setup" with a score of 9.2, while TrueCommerce EDI lags behind at 7.8, suggesting that eZCom provides a more user-friendly onboarding experience.
- G2 users highlight the superior "Quality of Support" for eZCom Software EDI, which boasts a remarkable score of 9.9 compared to TrueCommerce EDI's 8.8, indicating that eZCom offers more responsive and effective customer service.
- Users on G2 note that eZCom Software EDI has a higher rating for "Exception Handling" at 9.0, while TrueCommerce EDI scores only 8.1, suggesting that eZCom is better equipped to manage and resolve issues that arise during EDI transactions.
- Reviewers mention that eZCom Software EDI's "Security" features are rated at 9.4, surpassing TrueCommerce EDI's score of 9.1, which indicates a stronger emphasis on protecting sensitive data during transactions.
- Users say that eZCom Software EDI's "Integration" capabilities are rated at 9.2, compared to TrueCommerce EDI's 8.7, suggesting that eZCom offers a more seamless experience when connecting with third-party applications and systems.
It makes receiving and processing orders very easy for us. It streamlines the process and helps us to save time and money
It takes days for anyone to return emails. Projects that are expected to take 4 weeks stretch out over a year. Support cases and requests get closed with no communication or work performed. It is obvious they don't have enough qualified help. They no...
Update: Jan. 2025: I am updating my review to reflect the time I spent using the software and the support. I cannot believe how helpful and responsive the entire company is with any issues we encounter. There is no other company that I work with that is...
This is industry specific- I wish that larger retailers would integrate sales reporting, and purchase orders into one platform. Getting setup with and supported by retailers is a really clunky, expensive process.
It makes receiving and processing orders very easy for us. It streamlines the process and helps us to save time and money
Update: Jan. 2025: I am updating my review to reflect the time I spent using the software and the support. I cannot believe how helpful and responsive the entire company is with any issues we encounter. There is no other company that I work with that is...
It takes days for anyone to return emails. Projects that are expected to take 4 weeks stretch out over a year. Support cases and requests get closed with no communication or work performed. It is obvious they don't have enough qualified help. They no...
This is industry specific- I wish that larger retailers would integrate sales reporting, and purchase orders into one platform. Getting setup with and supported by retailers is a really clunky, expensive process.
