Compare TravelPerk and Zoho CRM 
At a Glance
Market Segments
Mid-Market (61.2% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
Free 5 Bookings Per Month
Free
TravelPerk
Star Rating
(1,538)4.6 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Entry-Level Pricing
Free 5 Bookings Per Month
Free Trial is available
Browse all 3 pricing plansZoho CRM
Star Rating
(2,744)4.1 out of 5
Market Segments
Small-Business (61.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
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TravelPerk vs Zoho CRM
When assessing the two solutions, reviewers found TravelPerk easier to use, set up, and administer. Reviewers also preferred doing business with TravelPerk overall.
- Reviewers felt that TravelPerk meets the needs of their business better than Zoho CRM.
- When comparing quality of ongoing product support, reviewers felt that TravelPerk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TravelPerk over Zoho CRM.
Pricing
Entry-Level Pricing
TravelPerk
Starter
Free
5 Bookings Per Month
First 5 bookings free each month, then 5% per booking*
- Book all your business travel and accommodation from one place
- Book from an extensive travel inventory
- Consolidated invoicing
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
TravelPerk
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.1
1,321
8.4
2,327
Ease of Use
9.3
1,334
8.3
2,337
Ease of Setup
9.4
231
7.8
1,065
Ease of Admin
9.2
228
8.0
974
Quality of Support
9.4
1,182
7.6
2,127
Has the product been a good partner in doing business?
9.2
222
8.0
952
Product Direction (% positive)
8.9
1,282
7.9
2,263
Features by Category
Sales Force Automation
Not enough data
8.5
1508
|
Verified
Not enough data
8.2
767
|
Verified
Not enough data
8.1
1432
|
Verified
Not enough data
8.1
1515
|
Verified
Not enough data
7.8
1083
|
Verified
Not enough data
8.3
564
|
Verified
Not enough data
7.9
1112
|
Verified
Not enough data
7.9
1099
|
Verified
Not enough data
8.2
1214
|
Verified
Marketing Automation
Not enough data
8.0
1233
|
Verified
Not enough data
7.9
1196
|
Verified
Not enough data
8.3
1409
|
Verified
Not enough data
7.9
1026
|
Verified
Customer Support
Not enough data
8.0
1096
|
Verified
Not enough data
7.8
1099
|
Verified
Not enough data
7.9
1133
|
Verified
Not enough data
7.7
971
|
Verified
Not enough data
8.0
1012
|
Verified
Reporting & Analytics
Not enough data
8.1
1392
|
Verified
Not enough data
8.1
1449
|
Verified
Not enough data
8.0
950
|
Verified
Mobile & Social
Not enough data
8.0
982
|
Verified
Not enough data
8.0
994
|
Verified
Not enough data
7.9
1098
|
Verified
Platform
Not enough data
8.0
741
|
Verified
Not enough data
8.1
717
|
Verified
Not enough data
8.4
747
|
Verified
Not enough data
8.0
541
|
Verified
Not enough data
7.7
444
|
Verified
Not enough data
8.0
615
|
Verified
Not enough data
8.3
733
|
Verified
Not enough data
8.0
563
|
Verified
Integration
Not enough data
8.3
557
|
Verified
Not enough data
8.0
540
|
Verified
Not enough data
7.9
509
|
Verified
Generative AI
Not enough data
Feature Not Available
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
42
Not enough data
8.2
39
Not enough data
8.4
43
Pricing
Not enough data
8.1
44
Not enough data
7.7
39
Not enough data
8.0
38
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.6
39
Quoting
Not enough data
8.3
41
Not enough data
8.2
36
Not enough data
8.1
37
Not enough data
8.0
40
Not enough data
8.4
37
Admin
Not enough data
8.1
68
Not enough data
7.5
63
Not enough data
8.0
66
Not enough data
8.1
63
Channels
Not enough data
8.0
42
Not enough data
7.4
38
Not enough data
8.0
35
Platform
Not enough data
8.3
68
Not enough data
7.9
63
Not enough data
7.6
57
Not enough data
8.4
68
Not enough data
8.3
70
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reports
9.7
30
|
Verified
Not enough data
9.6
39
|
Verified
Not enough data
Feature Not Available
Not enough data
9.4
38
|
Verified
Not enough data
9.6
29
|
Verified
Not enough data
9.6
36
|
Verified
Not enough data
9.4
38
|
Verified
Not enough data
Travel Management
9.3
1006
|
Verified
Not enough data
9.0
881
|
Verified
Not enough data
9.1
911
|
Verified
Not enough data
8.2
526
|
Verified
Not enough data
Client Invoicing
9.4
29
Not enough data
9.9
22
Not enough data
9.7
25
|
Verified
Not enough data
Mobile
9.8
28
|
Verified
Not enough data
9.8
21
|
Verified
Not enough data
9.2
40
Not enough data
Platform
9.3
25
Not enough data
9.3
32
|
Verified
Not enough data
Administration
9.8
25
|
Verified
Not enough data
Administration
9.8
28
|
Verified
Not enough data
9.4
38
|
Verified
Not enough data
Feature Not Available
Not enough data
9.7
32
|
Verified
Not enough data
9.5
37
|
Verified
Not enough data
Platform
9.6
35
|
Verified
Not enough data
9.4
24
|
Verified
Not enough data
9.7
36
|
Verified
Not enough data
9.3
39
|
Verified
Not enough data
9.1
31
|
Verified
Not enough data
Feature Not Available
Not enough data
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.7
66
Not enough data
8.9
66
Organization
Not enough data
8.6
67
Not enough data
8.4
66
Not enough data
8.5
66
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
68
Sales Analysis
Not enough data
8.4
62
Not enough data
8.5
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.7
114
Not enough data
8.8
112
Not enough data
8.2
102
Not enough data
8.1
97
Not enough data
8.9
110
Not enough data
8.8
110
Not enough data
8.4
105
Repeatability and Reportability
Not enough data
8.4
102
Not enough data
8.5
106
Not enough data
8.6
100
Not enough data
8.1
96
Not enough data
8.0
79
AI and Automation
Not enough data
8.5
104
Not enough data
8.6
103
Not enough data
8.4
99
Not enough data
8.2
91
Not enough data
8.0
85
Generative AI
Not enough data
Feature Not Available
Customer Requirements
Not enough data
8.1
36
Not enough data
8.1
35
Not enough data
8.2
37
Contracts
Not enough data
8.1
35
Not enough data
7.9
32
Not enough data
8.1
35
Revenue
Not enough data
8.5
36
Not enough data
8.3
35
Not enough data
8.4
33
Platform Basics
Not enough data
8.5
79
Not enough data
8.6
74
Not enough data
8.6
78
Not enough data
8.5
70
Not enough data
8.8
37
Content
Not enough data
8.9
67
Not enough data
8.6
64
Not enough data
8.5
64
Not enough data
8.6
65
Not enough data
8.6
63
Collaboration
Not enough data
8.7
64
Not enough data
8.5
66
Not enough data
9.0
68
Not enough data
8.9
71
Not enough data
8.6
65
Not enough data
8.7
63
Expense Reporting
9.2
114
|
Verified
Not enough data
9.1
99
|
Verified
Not enough data
9.2
124
|
Verified
Not enough data
8.9
153
|
Verified
Not enough data
Travel Management
9.3
1006
|
Verified
Not enough data
9.0
881
|
Verified
Not enough data
9.1
911
|
Verified
Not enough data
8.2
526
|
Verified
Not enough data
Approval
9.1
173
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
9.3
177
|
Verified
Not enough data
AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.1
105
Not enough data
8.3
109
Not enough data
8.2
103
Not enough data
8.5
114
Not enough data
8.4
105
Predictive Analytics
Not enough data
8.5
106
Not enough data
8.2
99
Not enough data
8.0
86
Not enough data
8.1
92
Sales Management
Not enough data
8.3
112
Not enough data
8.2
91
Not enough data
8.4
105
Not enough data
8.6
112
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
99
Not enough data
8.3
105
Not enough data
8.3
106
Customizations
Not enough data
8.7
110
Not enough data
8.7
108
Not enough data
8.7
108
Not enough data
8.7
104
Not enough data
8.5
109
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.2
123
|
Verified
Not enough data
8.3
130
|
Verified
Not enough data
8.0
122
|
Verified
Not enough data
8.3
131
|
Verified
Personalization
Not enough data
8.5
147
|
Verified
Not enough data
8.5
148
|
Verified
Not enough data
8.5
154
|
Verified
Not enough data
8.3
141
|
Verified
Administrative
Not enough data
8.4
140
|
Verified
Not enough data
8.4
143
|
Verified
Not enough data
8.3
132
Categories
Categories
Shared Categories
TravelPerk and Zoho CRM share no categories
Unique Categories
TravelPerk is categorized as Expense Management, Travel Agency, Travel Management, and Travel & Expense Management
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Sales Platforms, Lead Capture, Lead Scoring, and Sales Enablement
Reviews
Reviewers' Company Size
TravelPerk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Computer Software
13.6%
Financial Services
8.7%
Internet
5.5%
Marketing and Advertising
4.2%
Other
52.3%
Information Technology and Services
16.7%
Computer Software
9.9%
Marketing and Advertising
9.1%
Real Estate
3.6%
Financial Services
3.5%
Other
57.3%
Most Helpful Reviews
TravelPerk
Most Helpful Favorable Review
Paula B.
Verified User in Apparel & Fashion
It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support...
Most Helpful Critical Review
Trung P.
Verified User in Consumer Electronics
TravelPerk is targeting the business audience. I'm a business traveller and getting an actual confirmed ticket at an agreed price is important. Most of my bookings stay on "processing" for hours only to have the price increase. What's the benefit of...
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Paula B.
Verified User in Apparel & Fashion
It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support...
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Trung P.
Verified User in Consumer Electronics
TravelPerk is targeting the business audience. I'm a business traveller and getting an actual confirmed ticket at an agreed price is important. Most of my bookings stay on "processing" for hours only to have the price increase. What's the benefit of...
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Alternatives
Discussions
How can I create a voyage with 2 employees leaving from different places.
3 comments
EN
The string "aws" does not appear to be in an unknown language that requires translation. It is commonly recognized as an acronym for Amazon Web Services, a...Read more
How much does this service cost?
1 comment
CW
Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible OptionsRead more
How do I contact for an emergency, any user can call?
1 comment
BS
the best way is to simply open a chat window in Travelperk's appRead more
What have you found better than ZOHO
5 comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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