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- Thomson Reuters ONESOURCE-vs-Vertex
Compare Thomson Reuters ONESOURCE and Vertex 
At a Glance
Market Segments
Enterprise (57.7% of reviews)
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Thomson Reuters ONESOURCE
Star Rating
(29)3.8 out of 5
Market Segments
Enterprise (57.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Thomson Reuters ONESOURCEVertex
Star Rating
(308)4.3 out of 5
Market Segments
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vertex excels in its Sales Tax tracking capabilities, scoring an impressive 8.7, while Thomson Reuters ONESOURCE falls behind with a score of 7.1 in Global/Cross Borders, indicating a potential gap in handling international tax scenarios.
- Reviewers mention that Vertex's ease of use is rated at 8.2, which is significantly higher than Thomson Reuters ONESOURCE's 7.5, suggesting that Vertex may provide a more user-friendly interface for everyday tasks.
- G2 users highlight that Vertex's Quality of Support is rated at 7.7, outperforming Thomson Reuters ONESOURCE's 6.7, which could be crucial for businesses that require reliable assistance and quick resolutions to issues.
- Users on G2 note that Vertex's Returns feature is particularly strong, with a score of 9.0, while Thomson Reuters ONESOURCE does not have a comparable feature that stands out, potentially impacting users' ability to manage tax returns efficiently.
- Reviewers mention that Vertex offers better integration capabilities with a score of 7.8, which is essential for businesses looking to streamline their tax processes with existing systems, whereas Thomson Reuters ONESOURCE's integration features may not be as robust.
- Users say that Vertex's Product Direction is rated at 7.9, indicating a positive outlook for future developments, while Thomson Reuters ONESOURCE's lower score of 5.8 may raise concerns about its long-term viability and innovation.
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Pricing
Entry-Level Pricing
Thomson Reuters ONESOURCE
No pricing availableVertex
No pricing availableFree Trial
Thomson Reuters ONESOURCE
No trial information availableVertex
No trial information availableRatings
Meets Requirements
8.3
14
8.3
130
Ease of Use
7.5
14
8.2
211
Ease of Setup
Not enough data
8.0
153
Ease of Admin
Not enough data
8.4
75
Quality of Support
6.7
13
7.7
127
Has the product been a good partner in doing business?
Not enough data
8.1
100
Product Direction (% positive)
5.8
14
7.9
128
Features by Category
Tracking
Not enough data
8.7
27
Not enough data
8.0
19
Not enough data
7.7
18
Not enough data
8.4
24
Not enough data
7.4
20
Not enough data
7.4
18
Integrations
Not enough data
7.8
24
Remittance
Not enough data
9.0
23
Not enough data
8.2
24
Not enough data
7.1
17
Not enough data
7.1
17
Tax Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax Filing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Thomson Reuters ONESOURCE and Vertex are categorized as Sales Tax and VAT Compliance and SAP Store
Unique Categories
Thomson Reuters ONESOURCE has no unique categories
Vertex is categorized as Corporate Tax
Reviews
Reviewers' Company Size
Thomson Reuters ONESOURCE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
42.3%
Oil & Energy
7.7%
Computer Software
7.7%
Telecommunications
3.8%
Research
3.8%
Other
34.6%
Retail
15.3%
Accounting
9.0%
Manufacturing
7.0%
Financial Services
5.0%
Information Technology and Services
4.7%
Other
59.1%
Most Helpful Reviews
Thomson Reuters ONESOURCE
Most Helpful Favorable Review
Verified User in Accounting
I can count on this software to have the forms I need for Tax use.
Most Helpful Critical Review
Guido J.
Verified User in Accounting
Really unreliable, many things to improve, not always user friendly
Vertex
Most Helpful Favorable Review
Verified User in Consumer Goods
The interface is designed well. simple interface, easy to find what you need. I have used a lot of different software in my career and this is one of the best from the user interface standpoint. The support documentation is top notch, easy to find and...
Most Helpful Critical Review
Heather P.
Verified User in Food & Beverages
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
Verified User in Accounting
I can count on this software to have the forms I need for Tax use.
Verified User in Consumer Goods
The interface is designed well. simple interface, easy to find what you need. I have used a lot of different software in my career and this is one of the best from the user interface standpoint. The support documentation is top notch, easy to find and...
Guido J.
Verified User in Accounting
Really unreliable, many things to improve, not always user friendly
Heather P.
Verified User in Food & Beverages
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
Discussions
WHAT IS Thomson Reuters onesource?
1 comment
VW
ONESOURCE is a cloud-based tax determination software that is all-in-one - if you need tax software for your business and/or a determination tax solution, it...Read more
What is ONESOURCE software?
1 comment
VW
ONESOURCE is the name of our tax solution - whether you need to manage direct taxes on your business or taxes on everything you're selling and shipping to...Read more
What is ONESOURCE tax engine?
1 comment
VW
The ONESOURCE solution is an all-in one tax solution where you purchase only what you need based on your particular tax situation. IF you are looking for a...Read more
How many clients are on O Series?
1 comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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