Compare TaxCloud and Vertex 
- Users report that TaxCloud excels in tracking sales tax with a score of 9.6, while Vertex has a lower score of 8.7, indicating that TaxCloud may provide more accurate and efficient sales tax tracking capabilities.
- Reviewers mention that TaxCloud offers superior exemption management, scoring 9.6 compared to Vertex's 8.4, suggesting that TaxCloud may have more robust features for handling tax exemptions effectively.
- G2 users highlight that TaxCloud's ease of setup is rated at 8.5, which is higher than Vertex's 8.0, indicating that users may find TaxCloud easier to implement and start using right away.
- Users on G2 note that TaxCloud shines in its integration capabilities with a score of 9.3, while Vertex lags behind at 7.8, suggesting that TaxCloud may offer a wider range of integrations with other software tools.
- Reviewers say that TaxCloud's notifications feature is highly rated at 9.4, compared to Vertex's 8.2, indicating that users may benefit from more timely and effective alerts regarding tax-related updates.
- Users report that while both products perform well in tax returns, TaxCloud scores slightly higher at 9.3 versus Vertex's 9.0, suggesting that TaxCloud may provide a marginally better experience in managing tax return processes.
- CSV imports and 1 integration
- Economic nexus monitoring
- Return-ready sales tax reports for 1 state
Free to use and also calculates sales tax for every address
If you ever have trouble setting up a new store it is impossible to get help. We have tried calling and submitting tickets online and there is no response from either avenue. Receptionist wont put you in touch with anyone when calling, will only pass along...
Vertex O Series provides a great amount of administration and control over tax calculation to the user of the software.
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
Free to use and also calculates sales tax for every address
Vertex O Series provides a great amount of administration and control over tax calculation to the user of the software.
If you ever have trouble setting up a new store it is impossible to get help. We have tried calling and submitting tickets online and there is no response from either avenue. Receptionist wont put you in touch with anyone when calling, will only pass along...
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
