Compare Talon.One and Yotpo 
At a Glance
Market Segments
Mid-Market (61.5% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Talon.One
Star Rating
(40)4.6 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Talon.OneYotpo
Star Rating
(237)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, while Talon.One does not have a comparable rating for this functionality, indicating a stronger capability in Yotpo for SMS marketing.
- Reviewers mention that Talon.One shines in Quality of Support, scoring 9.5 compared to Yotpo's 8.8, suggesting that users find Talon.One's customer service more responsive and helpful.
- G2 users highlight that Yotpo's Text Scheduler feature is rated 8.8, which allows for effective planning of SMS campaigns, while Talon.One lacks a similar feature, making Yotpo a better choice for users focused on text marketing.
- Users on G2 report that Talon.One's Personalization capabilities are superior, scoring 9.5 compared to Yotpo's 8.2, indicating that Talon.One offers more tailored experiences for customers.
- Reviewers say that Yotpo's Community Q&A feature is rated 8.2, which enhances customer engagement, while Talon.One does not provide a comparable feature, making Yotpo a better option for businesses looking to foster community interaction.
- Users report that Talon.One's Integrations score of 9.0 outperforms Yotpo's 7.7, suggesting that Talon.One offers a more extensive range of integrations with other platforms, which can be crucial for businesses looking to streamline their operations.
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Pricing
Entry-Level Pricing
Talon.One
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Talon.One
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.3
29
8.6
189
Ease of Use
8.7
29
8.5
190
Ease of Setup
9.0
10
8.0
124
Ease of Admin
9.0
10
8.1
124
Quality of Support
9.5
29
8.8
183
Has the product been a good partner in doing business?
9.5
10
8.5
121
Product Direction (% positive)
10.0
25
8.0
177
Features by Category
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Collection
Not enough data
7.9
32
|
Verified
Not enough data
8.1
47
|
Verified
Not enough data
7.5
46
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
8.2
37
|
Verified
Moderation
Not enough data
8.4
49
|
Verified
Not enough data
8.0
46
|
Verified
Not enough data
7.9
34
|
Verified
Use Cases
Not enough data
8.4
50
|
Verified
Not enough data
7.7
34
|
Verified
Not enough data
8.1
44
|
Verified
Administration
Not enough data
7.4
41
|
Verified
Not enough data
7.4
31
|
Verified
Not enough data
7.8
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.4
24
|
Verified
Display Options
Not enough data
7.6
30
|
Verified
Not enough data
7.9
46
|
Verified
Not enough data
7.6
47
|
Verified
Not enough data
7.6
40
|
Verified
Generative AI
Not enough data
Feature Not Available
Loyalty Experience
8.7
10
7.9
27
8.8
11
8.0
27
8.1
8
7.6
21
9.5
10
8.2
24
8.3
7
7.6
14
8.5
8
8.1
19
Loyalty Platform
9.1
9
7.9
21
8.3
9
8.2
18
8.9
9
7.7
21
9.3
10
7.7
14
9.0
12
7.7
24
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
45
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
35
|
Verified
Reporting
Not enough data
8.4
15
Not enough data
8.1
33
|
Verified
Not enough data
8.7
49
|
Verified
Media Monitoring
Not enough data
7.6
12
Not enough data
8.2
31
|
Verified
Not enough data
8.4
26
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
12
Generative AI
Not enough data
Feature Not Available
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Talon.One and Yotpo are categorized as Customer Advocacy and Loyalty Management
Unique Categories
Talon.One has no unique categories
Yotpo is categorized as SMS Marketing, User-Generated Content, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
Talon.One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.5%
Consumer Goods
15.4%
Consumer Services
10.3%
Food & Beverages
7.7%
Financial Services
7.7%
Other
38.5%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
Talon.One
Most Helpful Favorable Review
Verified User in Furniture
Super intiutive to use and very easy to set up discounts and coupon codes for work in the ecommerce store.
Most Helpful Critical Review
Verified User in Financial Services
The monitoring tools in dashboard is not covering everything especially the relations for referred users and referrer.
Yotpo
Most Helpful Favorable Review
David T.
Verified User in Retail
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Most Helpful Critical Review
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Verified User in Furniture
Super intiutive to use and very easy to set up discounts and coupon codes for work in the ecommerce store.
David T.
Verified User in Retail
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Verified User in Financial Services
The monitoring tools in dashboard is not covering everything especially the relations for referred users and referrer.
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Alternatives
Discussions
What is promotion engine?
1 comment
AS
A promo engine is a software used to set up promotions for a company, for example, like coupon codes that can be used to receive product discounts on a...Read more
Talon.One has no more discussions with answers
Yotpo has no discussions with answers
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