Compare SpotOn and Toast 
At a Glance
Market Segments
Small-Business (58.1% of reviews)
Small-Business (66.1% of reviews)
Entry-Level Pricing
Starting at $0.00
Starting at $0.00 Per Month
SpotOn
Star Rating
(125)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Entry-Level Pricing
Starting at $0.00
Browse all 3 pricing plansToast
Star Rating
(303)4.2 out of 5
Market Segments
Small-Business (66.1% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Toast excels in "Credit Card Payments" with a score of 9.0, while SpotOn closely follows with a score of 9.1, indicating both platforms offer robust payment processing capabilities.
- Reviewers mention that Toast's "Quality of Support" is rated at 7.7, which is notably lower than SpotOn's impressive score of 9.0, suggesting that users may find SpotOn's customer service more responsive and helpful.
- G2 users highlight that Toast's "Ease of Use" is rated at 8.9, slightly higher than SpotOn's 8.7, indicating that Toast may provide a more user-friendly experience for everyday tasks.
- Users on G2 report that Toast's "Inventory Management" feature scores 7.9, while SpotOn's is lower at 7.2, suggesting that Toast may offer more effective tools for managing stock levels and product availability.
- Reviewers mention that Toast's "Employee Scheduling" feature is rated at 7.7, which is higher than SpotOn's 7.0, indicating that Toast may provide better tools for managing staff schedules efficiently.
- Users say that both platforms have similar capabilities in "Table Management," with Toast scoring 8.7 and SpotOn at 8.5, showing that both products are well-equipped for managing dining arrangements.
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Pricing
Entry-Level Pricing
SpotOn
Quick start
Starting at $0.00
A simple and seamless offer that's perfect for the small counter-service restaurant or cafe
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
SpotOn
No trial information availableToast
No trial information availableRatings
Meets Requirements
8.7
110
8.5
234
Ease of Use
8.8
111
8.9
234
Ease of Setup
8.7
100
8.2
150
Ease of Admin
8.7
60
8.5
149
Quality of Support
9.1
108
7.7
228
Has the product been a good partner in doing business?
9.0
60
8.3
150
Product Direction (% positive)
8.5
108
8.3
224
Features by Category
Core HR
Not enough data
8.6
12
Not enough data
8.9
12
Not enough data
8.7
5
Not enough data
8.1
9
Not enough data
9.1
11
Not enough data
8.1
9
Generative AI
Not enough data
Feature Not Available
Platform
Not enough data
7.7
28
Not enough data
7.4
21
Not enough data
8.3
18
Not enough data
8.5
32
Not enough data
8.0
30
Not enough data
8.5
26
Not enough data
8.1
32
Not enough data
8.4
29
Employee Self Service
Not enough data
8.6
33
Not enough data
7.2
18
Not enough data
7.8
27
Administration
Not enough data
8.4
36
Not enough data
8.2
27
Not enough data
8.7
34
Not enough data
7.8
18
Not enough data
7.9
27
Not enough data
7.6
26
Not enough data
7.5
25
Not enough data
8.2
32
Not enough data
8.4
31
Taxes
Not enough data
8.3
33
Not enough data
8.1
27
Not enough data
8.5
25
Integration
Not enough data
7.6
24
Not enough data
8.5
28
Not enough data
8.2
22
Not enough data
7.5
21
Platform
Not enough data
7.8
40
Not enough data
8.5
40
Not enough data
8.5
40
Not enough data
8.4
32
POS
8.8
14
Not enough data
5.9
9
Not enough data
7.2
10
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
Marketing
6.2
11
Not enough data
6.7
9
Not enough data
Administration
7.0
9
Not enough data
9.0
10
Not enough data
8.8
12
Not enough data
8.0
10
Not enough data
Administration
8.6
84
8.8
133
7.4
73
7.9
73
6.9
72
7.7
57
Feature Not Available
8.2
100
8.4
80
8.6
137
7.3
74
8.0
78
Meal Service
8.4
79
8.8
130
8.6
76
8.9
101
8.7
81
8.7
134
9.0
83
8.9
128
8.2
78
8.6
113
Platform Basics
Not enough data
8.5
67
Not enough data
8.4
53
Back Office
Not enough data
8.6
58
Not enough data
8.0
63
Not enough data
8.7
65
Not enough data
7.8
40
Front of Office
Not enough data
9.2
75
Not enough data
8.7
56
Not enough data
8.9
70
Not enough data
7.2
34
Platform Data
Not enough data
9.0
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
28
Not enough data
7.4
21
Not enough data
8.3
18
Not enough data
8.5
32
Not enough data
8.0
30
Not enough data
8.5
26
Not enough data
8.1
32
Not enough data
8.4
29
Consumer Intelligence
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Media Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
In-House Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
28
Not enough data
7.4
21
Not enough data
8.3
18
Not enough data
8.5
32
Not enough data
8.0
30
Not enough data
8.5
26
Not enough data
8.1
32
Not enough data
8.4
29
Workforce Management Platform Features
Not enough data
8.6
7
Not enough data
9.0
8
Not enough data
9.0
14
Not enough data
8.8
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
8.7
9
Not enough data
8.6
6
Not enough data
8.1
7
Categories
Categories
Shared Categories
SpotOn and Toast are categorized as Restaurant POS
Unique Categories
SpotOn is categorized as Retail POS and Online Reputation Management
Toast is categorized as Applicant Tracking Systems (ATS), Restaurant Management, Core HR, Workforce Management, Payroll, and HCM Software
Reviews
Reviewers' Company Size
SpotOn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
53.2%
Food & Beverages
24.2%
Retail
4.8%
Hospitality
4.8%
Higher Education
1.6%
Other
11.3%
Restaurants
53.8%
Food & Beverages
27.1%
Hospitality
7.2%
Real Estate
1.0%
Information Technology and Services
1.0%
Other
9.9%
Most Helpful Reviews
SpotOn
Most Helpful Favorable Review
Verified User in Food & Beverages
I like how simple the website is to use and how easy the application is for our employees.
Most Helpful Critical Review
Verified User in Food & Beverages
There is always some sort of malfunction, whether it be the price of an item changing in the middle of an event or the entire system shutting down after an event.
Toast
Most Helpful Favorable Review
Marlo R.
Verified User in Medical Practice
I have used Stratex for two years. When I recently switched jobs, I drove the decision to switch from ADP to Stratex because of my past experience. The customer support is the best I've experienced and I've used ADP and PayChex. The team is easy to work...
Most Helpful Critical Review
Mikael V.
Verified User in Restaurants
If you are currently a user of Aloha and are thinking of switching to Toast: Warning!!!! We can NEVER get through to a qualified, knowledgeable customer support person at Toast. It is relatively easy to get someone on the phone who has a script in front of...
Verified User in Food & Beverages
I like how simple the website is to use and how easy the application is for our employees.
Marlo R.
Verified User in Medical Practice
I have used Stratex for two years. When I recently switched jobs, I drove the decision to switch from ADP to Stratex because of my past experience. The customer support is the best I've experienced and I've used ADP and PayChex. The team is easy to work...
Verified User in Food & Beverages
There is always some sort of malfunction, whether it be the price of an item changing in the middle of an event or the entire system shutting down after an event.
Mikael V.
Verified User in Restaurants
If you are currently a user of Aloha and are thinking of switching to Toast: Warning!!!! We can NEVER get through to a qualified, knowledgeable customer support person at Toast. It is relatively easy to get someone on the phone who has a script in front of...
Alternatives
Discussions
N/A
1 comment
Official Response from Appetize
It seems like there is no text provided for translation. Could you please provide the text you would like translated?Read more
SpotOn has no more discussions with answers
Is there any way to make toast work in a retail non restaurant
2 comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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