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Compare Sovos and Vertex 
Featured Products
At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Enterprise (56.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Sovos
Star Rating
(86)4.2 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SovosVertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vertex excels in overall user satisfaction, reflected in its higher G2 Score of 61.17 compared to Sovos at 58.53. Users appreciate Vertex's robust support system, noting that "all issues are resolved promptly and with thorough explanations."
- Users say that Vertex's implementation process is notably efficient, with many highlighting the intuitive onboarding experience. This is contrasted by Sovos, which, while praised for its customer service, has fewer recent reviews indicating a less dynamic user experience.
- Reviewers mention that Vertex offers a comprehensive reporting filing system that is easy to use, enhancing day-to-day operations. In comparison, Sovos users value the seamless integration with SAP, which allows for smooth transaction processing with minimal manual intervention.
- According to verified reviews, both products receive positive feedback for their customer support, but Sovos stands out for its responsiveness and willingness to accommodate user feedback. Users appreciate that Sovos "listens to our feedback and requests," which enhances their overall experience.
- G2 reviewers highlight that while Vertex has a strong focus on enterprise solutions, Sovos is more favored by mid-market users, indicating a potential mismatch for larger organizations seeking tailored solutions. This difference in market focus can impact user experience based on company size.
- Users report that Vertex's additional tools, such as the Certificate Center and Vertex Returns, provide significant value, enhancing its functionality. Conversely, Sovos users have noted challenges with certain features like reporting and calculations, which may affect their operational efficiency.
Pricing
Entry-Level Pricing
Sovos
No pricing availableVertex
No pricing availableFree Trial
Sovos
No trial information availableVertex
No trial information availableRatings
Meets Requirements
8.6
74
8.3
133
Ease of Use
8.0
75
8.1
357
Ease of Setup
7.4
40
7.7
289
Ease of Admin
7.6
36
8.4
78
Quality of Support
8.4
74
7.6
130
Has the product been a good partner in doing business?
8.0
37
8.2
103
Product Direction (% positive)
7.8
65
7.9
131
Features by Category
Tracking
8.5
23
8.6
29
8.0
9
8.2
21
8.1
13
7.7
20
7.4
20
8.2
26
7.4
16
7.5
21
7.1
17
7.5
19
Integrations
6.7
20
7.9
25
Remittance
8.3
16
8.9
25
7.6
15
8.1
26
8.0
9
7.2
18
7.8
10
7.0
19
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Tax Planning
9.0
5
6.3
5
8.7
5
5.7
5
7.6
9
6.7
5
8.0
9
7.0
5
Tax Filing
8.7
9
6.7
5
8.9
9
7.0
5
9.1
9
7.3
5
Workflows
7.8
9
7.0
5
8.3
9
7.3
5
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sovos and Vertex are categorized as Sales Tax and VAT Compliance, Corporate Tax, and SAP Store
Unique Categories
Sovos has no unique categories
Vertex has no unique categories
Reviews
Reviewers' Company Size
Sovos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
8.4%
Accounting
8.4%
Wholesale
6.0%
Retail
6.0%
Machinery
6.0%
Other
65.1%
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Alternatives
Discussions
Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?
1 Comment
Official Response from Sovos
Yes, IDC conducted an extensive vendor assessment of the major market players in sales tax and VAT (including GST) automation and deemed Sovos a leader in...Read more
Sovos has no more discussions with answers
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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