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- SolarWinds DameWare Mini Remote Control
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- SolarWinds DameWare Mini Remote Control-vs-SolarWinds DameWare Remote Support
Compare SolarWinds DameWare Mini Remote Control and SolarWinds DameWare Remote Support 
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SolarWinds DameWare Mini Remote Control
Star Rating
(29)4.5 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Mini Remote ControlSolarWinds DameWare Remote Support
Star Rating
(31)4.2 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SolarWinds DameWare Remote Support excels in its unattended access feature, scoring 9.1, which allows IT teams to manage devices without user intervention. In contrast, DameWare Mini Remote Control shines even brighter with a score of 9.8, indicating a more seamless experience for remote management.
- Reviewers mention that the session recording capability in DameWare Remote Support is rated at 6.3, which may not meet the needs of all users looking for comprehensive documentation of remote sessions. On the other hand, DameWare Mini Remote Control does not have a session recording feature, which could be a drawback for those who prioritize this functionality.
- G2 users highlight the file sharing functionality, where DameWare Remote Support scores 9.0, making it a reliable choice for transferring files during remote sessions. However, users on G2 note that DameWare Mini Remote Control's file sharing is rated lower at 8.3, suggesting it may not be as efficient for users who frequently share files.
- Reviewers mention that the multi-monitor support in DameWare Mini Remote Control is a standout feature, allowing users to manage multiple screens effectively, which is crucial for complex setups. In comparison, DameWare Remote Support does not emphasize this feature as strongly, which could limit its usability for users with multi-monitor configurations.
- Users say that the ease of setup for DameWare Mini Remote Control is rated at 9.1, indicating a user-friendly installation process. In contrast, DameWare Remote Support has a slightly lower score of 8.4, suggesting that some users may encounter challenges during the initial setup.
- Users report that the quality of support for both products is relatively close, with DameWare Remote Support scoring 8.3 and DameWare Mini Remote Control at 8.4. However, some users have noted that the support for DameWare Mini Remote Control is more responsive, which could be a deciding factor for those who value customer service.
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Pricing
Entry-Level Pricing
SolarWinds DameWare Mini Remote Control
No pricing availableSolarWinds DameWare Remote Support
No pricing availableFree Trial
SolarWinds DameWare Mini Remote Control
Free Trial is available
SolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
9.6
27
8.7
30
Ease of Use
9.2
27
8.7
30
Ease of Setup
9.1
19
8.4
20
Ease of Admin
9.2
18
8.8
20
Quality of Support
8.4
20
8.3
26
Has the product been a good partner in doing business?
8.8
14
8.6
21
Product Direction (% positive)
7.8
26
6.7
28
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Administration
8.6
6
9.4
9
8.3
6
9.0
7
7.8
6
9.2
8
Not enough data
6.3
5
Feature Not Available
Feature Not Available
9.8
8
9.1
9
8.3
7
Feature Not Available
Platform
9.0
5
8.6
7
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
9.8
8
9.3
10
Security
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
SolarWinds DameWare Mini Remote Control and SolarWinds DameWare Remote Support are categorized as Remote Desktop
Unique Categories
SolarWinds DameWare Mini Remote Control has no unique categories
SolarWinds DameWare Remote Support is categorized as Remote Support
Reviews
Reviewers' Company Size
SolarWinds DameWare Mini Remote Control
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Education Management
13.8%
Government Administration
10.3%
Higher Education
6.9%
Manufacturing
3.4%
Other
44.8%
Retail
6.5%
Oil & Energy
6.5%
Non-Profit Organization Management
6.5%
Information Technology and Services
6.5%
Financial Services
6.5%
Other
67.7%
Most Helpful Reviews
SolarWinds DameWare Mini Remote Control
Most Helpful Favorable Review
Matthew F.
Verified User in Information Technology and Services
I am extremely impressed at the integration of ADS. Its basically a one stop shop where remote activity is concerned. also impressed at the upload folder and how it handles sharing.
Most Helpful Critical Review
SolarWinds DameWare Remote Support
Most Helpful Favorable Review
Verified User in Machinery
Easy deployment and use for remote support.
Most Helpful Critical Review
Mr. Kajal S.
Verified User in Computer Software
Unable to simple login to Host pc through VPN because of high rate of refresh into login page. Each time it is refreshing and again reset back to previous state. So can you stop the refresh command and make just as like simple windows Remote Desktop.
Matthew F.
Verified User in Information Technology and Services
I am extremely impressed at the integration of ADS. Its basically a one stop shop where remote activity is concerned. also impressed at the upload folder and how it handles sharing.
Verified User in Machinery
Easy deployment and use for remote support.
Mr. Kajal S.
Verified User in Computer Software
Unable to simple login to Host pc through VPN because of high rate of refresh into login page. Each time it is refreshing and again reset back to previous state. So can you stop the refresh command and make just as like simple windows Remote Desktop.
Alternatives
Discussions
SolarWinds DameWare Mini Remote Control has no discussions with answers
SolarWinds DameWare Remote Support has no discussions with answers
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