Introducing G2.ai, the future of software buying.Try now

Compare SOCi and Uberall

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
SOCi
SOCi
Star Rating
(3,596)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCi
Uberall
Uberall
Star Rating
(149)4.3 out of 5
Market Segments
Mid-Market (39.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 25 + Locations
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that SOCi excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Uberall. Users appreciate SOCi's comprehensive tools for social media management, review and reputation management, and SEO optimization, which streamline their workflows and save time.
  • Users say that Uberall provides a strong solution for managing location data, with features that allow for easy updates across multiple platforms. Reviewers highlight the convenience of editing store hours or addresses in one place, which helps maintain accurate listings and saves time.
  • According to verified reviews, SOCi stands out for its user-friendly content planning capabilities. Users enjoy the ability to schedule social media posts for weeks or months in advance, allowing them to focus on other tasks without the stress of daily posting.
  • Reviewers mention that while Uberall offers solid features for local listing management, it faces challenges in market presence and user engagement, as evidenced by its lower total number of reviews. This suggests that users may have less recent feedback to rely on when considering Uberall.
  • G2 reviewers highlight that both platforms provide quality support, but SOCi's higher ratings in customer satisfaction indicate a more positive experience overall. Users appreciate the responsiveness and helpfulness of SOCi's support team, which enhances their overall experience with the software.
  • Users report that Uberall's ease of use is a significant advantage, particularly for teams managing multiple locations. The platform's intuitive interface allows users to handle reviews and location data efficiently, making it a practical choice for businesses with complex needs.
Pricing
Entry-Level Pricing
SOCi
No pricing available
Uberall
Show Up
Contact Us
25 + Locations
Browse all 3 pricing plans
Free Trial
SOCi
No trial information available
Uberall
No trial information available
Ratings
Meets Requirements
8.9
3,075
8.3
121
Ease of Use
8.7
3,251
8.6
128
Ease of Setup
8.8
2,016
8.4
88
Ease of Admin
8.9
1,302
8.9
67
Quality of Support
8.8
2,534
8.8
114
Has the product been a good partner in doing business?
9.0
1,288
8.8
68
Product Direction (% positive)
8.8
3,081
8.9
117
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
8.0
892
Not enough data
Social Analytics
7.8
766
Not enough data
8.2
801
Not enough data
8.6
815
Not enough data
7.9
725
Not enough data
Feature Not Available
Not enough data
7.8
726
Not enough data
8.1
726
Not enough data
Reports & Dashboards
8.2
785
Not enough data
8.3
786
Not enough data
8.5
779
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
7.7
197
Not enough data
7.8
195
Not enough data
7.8
193
Not enough data
7.7
195
Not enough data
7.8
194
Not enough data
7.6
186
8.8
32
Business Tools
8.1
157
8.9
28
Feature Not Available
Feature Not Available
7.6
149
Feature Not Available
7.8
161
8.7
23
8.0
161
8.7
26
Customer Tools
8.5
169
9.2
30
8.2
161
8.6
27
8.0
161
8.6
23
8.1
158
8.7
25
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.6
49
Not enough data
7.4
49
Not enough data
7.5
48
Not enough data
7.4
47
Not enough data
7.6
46
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.3
720
8.5
70
Listing Management
8.2
629
9.0
61
|
Verified
8.3
623
8.6
59
|
Verified
8.1
617
8.2
62
|
Verified
8.4
637
8.8
62
|
Verified
Performance
8.4
654
8.7
64
|
Verified
8.5
662
7.8
67
|
Verified
8.5
457
8.2
36
Local Search Optimization
8.2
410
7.7
28
8.4
423
8.5
32
8.5
428
8.9
36
8.6
421
8.4
30
8.7
430
7.8
29
8.5
436
8.1
33
Social Media ManagementHide 20 FeaturesShow 20 Features
8.3
1,790
8.5
41
Content & Collaboration
8.9
1555
8.2
21
8.4
1525
8.6
20
8.3
1401
8.8
20
8.3
1416
8.7
20
8.6
1467
9.3
22
8.4
1457
8.6
18
Social Management
8.6
1683
8.2
37
8.9
1713
8.6
37
8.3
1609
8.4
33
8.6
1668
8.4
37
8.1
1515
8.1
27
8.4
1507
8.4
20
Feature Not Available
Feature Not Available
Agentic AI - Social Media Management
7.9
375
Not enough data
7.9
373
Not enough data
8.1
374
Not enough data
7.9
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
373
Not enough data
Social Media AdvertisingHide 34 FeaturesShow 34 Features
8.4
1,345
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
8.1
227
Not enough data
8.1
229
Not enough data
8.1
230
Not enough data
8.1
230
Not enough data
8.0
229
Not enough data
8.2
230
Not enough data
Social Functionality
8.8
1243
Not enough data
Campaign Management
8.6
1186
Not enough data
8.5
693
Not enough data
8.5
1185
Not enough data
8.3
1143
Not enough data
8.5
1144
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1077
Not enough data
8.5
1120
Not enough data
8.4
1081
Not enough data
8.1
1055
Not enough data
8.3
1060
Not enough data
Targeting
8.4
1161
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1103
Not enough data
Platform
8.3
1082
Not enough data
8.4
1112
Not enough data
8.7
1156
Not enough data
8.8
1169
Not enough data
8.6
1089
Not enough data
8.6
1133
Not enough data
8.7
1121
Not enough data
Feature Not Available
Not enough data
8.3
681
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.0
40
Not enough data
Responses
8.2
35
Not enough data
8.4
33
Not enough data
8.1
33
Not enough data
Automation - AI Agents
8.0
33
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
32
Not enough data
Platform
8.3
32
Not enough data
8.4
32
Not enough data
8.2
31
Not enough data
Autonomy - AI Agents
8.2
32
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
8.3
32
Not enough data
Generative AI
8.5
32
Not enough data
8.5
32
Not enough data
8.2
95
Not enough data
Responses
8.2
90
Not enough data
Feature Not Available
Not enough data
8.2
81
Not enough data
8.5
84
Not enough data
Feature Not Available
Not enough data
Platform
8.0
78
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
8.3
76
Not enough data
8.3
87
Not enough data
Generative AI
8.3
66
Not enough data
8.1
66
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
8.8
199
Not enough data
Survey Management
8.6
186
Not enough data
8.6
187
Not enough data
8.7
185
Not enough data
8.6
184
Not enough data
Survey Customization
8.6
180
Not enough data
8.7
179
Not enough data
8.7
141
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.8
181
Not enough data
8.6
180
Not enough data
8.7
182
Not enough data
8.7
183
Not enough data
Agentic AI - Survey
8.7
60
Not enough data
8.6
60
Not enough data
8.6
60
Not enough data
AI Content Creation PlatformsHide 6 FeaturesShow 6 Features
8.8
56
Not enough data
Content Generation - AI Content Creation Platforms
8.4
48
Not enough data
8.5
47
Not enough data
8.5
48
Not enough data
Management - AI Content Creation Platforms
8.5
48
Not enough data
8.6
48
Not enough data
8.4
48
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.2
1,097
7.8
65
Consumer Intelligence
8.6
980
|
Verified
8.5
55
|
Verified
8.3
952
|
Verified
7.9
49
8.5
978
|
Verified
7.7
53
|
Verified
Reporting
Feature Not Available
6.9
38
8.3
933
|
Verified
7.5
47
|
Verified
8.8
1027
|
Verified
8.3
56
|
Verified
Media Monitoring
8.8
1019
|
Verified
7.3
50
|
Verified
8.9
1032
7.7
54
|
Verified
8.6
957
|
Verified
7.8
46
|
Verified
In-House Management
8.0
576
Feature Not Available
8.2
919
|
Verified
8.2
44
Generative AI
8.1
757
7.8
28
Agentic AI - Online Reputation Management
7.8
210
Not enough data
7.8
208
Not enough data
8.0
212
Not enough data
7.9
211
Not enough data
7.9
212
Not enough data
7.9
211
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.1
39
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
Automation
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
Autonomy
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
SOCi
SOCi
Small-Business(50 or fewer emp.)
53.3%
Mid-Market(51-1000 emp.)
30.2%
Enterprise(> 1000 emp.)
16.5%
Uberall
Uberall
Small-Business(50 or fewer emp.)
26.7%
Mid-Market(51-1000 emp.)
39.0%
Enterprise(> 1000 emp.)
34.2%
Reviewers' Industry
SOCi
SOCi
Real Estate
23.2%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
6.8%
Retail
5.7%
Leisure, Travel & Tourism
4.9%
Other
52.6%
Uberall
Uberall
Restaurants
11.6%
Marketing and Advertising
10.3%
Retail
9.6%
Food & Beverages
8.9%
Automotive
5.5%
Other
54.1%
Alternatives
SOCi
SOCi Alternatives
Birdeye
Birdeye
Add Birdeye
Reputation
Reputation
Add Reputation
Yext
Yext
Add Yext
Chatmeter
Chatmeter
Add Chatmeter
Uberall
Uberall Alternatives
Yext
Yext
Add Yext
Synup
Synup
Add Synup
Birdeye
Birdeye
Add Birdeye
Chatmeter
Chatmeter
Add Chatmeter
Discussions
SOCi
SOCi Discussions
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
Amanda C.
AC
Hi Fei, Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
Uberall
Uberall Discussions
Monty the Mongoose crying
Uberall has no discussions with answers