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At a Glance
Simplesat
Simplesat
Star Rating
(145)4.8 out of 5
Market Segments
Small-Business (58.6% of reviews)
Information
Entry-Level Pricing
$119.00 Per Month
Free Trial is available
Browse all 4 pricing plans
SurveyMonkey
SurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
Featured Products

Simplesat vs SurveyMonkey

When assessing the two solutions, reviewers found Simplesat easier to use, set up, and administer. Reviewers also preferred doing business with Simplesat overall.

  • Reviewers felt that Simplesat meets the needs of their business better than SurveyMonkey.
  • When comparing quality of ongoing product support, reviewers felt that Simplesat is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Simplesat over SurveyMonkey.
Pricing
Entry-Level Pricing
Simplesat
Standard
$119.00
Per Month
Browse all 4 pricing plans
SurveyMonkey
No pricing available
Free Trial
Simplesat
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.2
94
9.0
20,150
Ease of Use
9.6
94
9.2
20,252
Ease of Setup
9.4
86
9.0
7,605
Ease of Admin
9.5
87
8.9
7,495
Quality of Support
9.9
85
8.6
14,263
Has the product been a good partner in doing business?
9.7
82
8.8
6,549
Product Direction (% positive)
9.2
87
7.7
19,711
Features by Category
Not enough data
7.7
581
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Not enough data
8.5
11,292
Survey Management
Not enough data
9.0
1092
Not enough data
8.9
1130
Not enough data
8.5
1053
Not enough data
8.8
1096
Survey Customization
Not enough data
8.5
892
Not enough data
8.3
923
Not enough data
8.2
827
Not enough data
8.2
653
Survey Insights
Not enough data
8.6
1047
Not enough data
8.1
691
Not enough data
8.6
997
Not enough data
8.4
891
Not enough data
8.5
1,209
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
9.3
575
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.1
60
Not enough data
9.3
61
|
Verified
Not enough data
9.3
62
|
Verified
Not enough data
9.5
61
|
Verified
Not enough data
Process Management
9.1
60
|
Verified
Not enough data
9.3
50
Not enough data
9.3
60
|
Verified
Not enough data
9.2
56
Not enough data
System Management
9.3
56
|
Verified
Not enough data
9.1
49
Not enough data
Categories
Categories
Shared Categories
Simplesat
Simplesat
SurveyMonkey
SurveyMonkey
Simplesat and SurveyMonkey share no categories
Unique Categories
Simplesat
Simplesat is categorized as Enterprise Feedback Management
SurveyMonkey
SurveyMonkey is categorized as Online Form Builder, Survey, and Feedback Analytics
Reviews
Reviewers' Company Size
Simplesat
Simplesat
Small-Business(50 or fewer emp.)
58.6%
Mid-Market(51-1000 emp.)
37.9%
Enterprise(> 1000 emp.)
3.6%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
Simplesat
Simplesat
Information Technology and Services
42.1%
Computer Software
10.0%
Computer & Network Security
9.3%
Financial Services
5.7%
Telecommunications
2.9%
Other
30.0%
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
Simplesat
Simplesat
Most Helpful Favorable Review
Alex M.
AM
Alex M.
Verified User in Information Technology and Services

This platform is the newest on the market. Its super clean and simple to use. Also there is a wordpress widget which allows us to post the best feedback to our website with one click. LOVE that. The new stuff they have coming out is epic. This is the...

Most Helpful Critical Review
Andrew Nicolás B.
AB
Andrew Nicolás B.
Verified User in Marketing and Advertising

It's not intuitive. Creating, sharing and editing the questions is a bit of a hit and miss experience, and there's a conditional function that for the love of me I have not been able to figure out how to enable. This and how to have more than one question...

SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Angela B.
AB
Angela B.
Verified User in Hospitality

Survey Monkey has a wealth of tools that allow you to fully customize your surveys. Data Trends and summaries are easy to use and great for at-a-glance review. Our office can use survey monkey to tailor very specific reviews for virtually anything we need....

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

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Simplesat
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SurveyMonkey
SurveyMonkey Alternatives
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Discussions
Simplesat
Simplesat Discussions
In what ways are companies leveraging SimpleSat for LeadGen and Sales?
1 comment
Cory B.
CB
Hi Joshua! A bit of a delayed response here but better late than never I hope. 😅 I wouldn't really view Simplesat as a leadgen or sales tool. Especially a...Read more
What is simplesat?
1 comment
Hannah L.
HL
Simplesat is a fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect...Read more
What is CSAT in customer service?
1 comment
Stanley J.
SJ
CSAT measures the degree to which a product/service meets Customer Experience. So in the context of customer service, CSAT Determines how many of your...Read more
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
Tharwuah S.
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more