Best Software for 2025 is now live!
View the Winners
  1. Home
  2. ...
  3. Enterprise Feedback Management Software
  4. Simplesat
  5. Simplesat Discussions
  6. What is CSAT in customer service?
Pinned by G2 as a common question
G2
Expand/Collapse Social Share Options

What is CSAT in customer service?

What is CSAT in customer service?
1 comment
Looks like you’re not logged in.
Users need to be logged in to answer questions
Log In
Stanley J.
SJ
Senior associate - Customer Experience
0
CSAT measures the degree to which a product/service meets Customer Experience. So in the context of customer service, CSAT Determines how many of your customers are happy with your customer service (post-sale service basically).
deleteedit
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply
Already have Simplesat?

About Simplesat

Simplesat is a feedback management tool that provides the flexibility you need to increase survey response rates. Use eye-catching and personalized/ branded designs to attract your customers’ attentio
Discover More