Compare ShipStation and ShipperHQ 
At a Glance
Market Segments
Small-Business (90.9% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
$9.99 Per Month
$50 per month
ShipStation
Star Rating
(535)4.3 out of 5
Market Segments
Small-Business (90.9% of reviews)
Entry-Level Pricing
$9.99 Per Month
Browse all 6 pricing plansShipperHQ
Star Rating
(11)4.2 out of 5
Market Segments
Small-Business (81.8% of reviews)
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in "Label Printing" with a score of 9.1, making it a preferred choice for businesses that require efficient and high-quality label generation. In contrast, ShipperHQ does not have a specific score for this feature, indicating a potential gap in functionality.
- Reviewers mention that ShipStation's "Order Tracking" feature is highly rated at 9.1, providing users with real-time updates and visibility into their shipments. ShipperHQ, while offering order tracking, does not match this level of user satisfaction, which could impact businesses that prioritize tracking capabilities.
- G2 users highlight ShipStation's strong "E-commerce Platform Integration" score of 8.8, which allows seamless connections with various online marketplaces. ShipperHQ, while also offering integrations, has a lower score, suggesting that users may experience more challenges in connecting their e-commerce platforms.
- Users on G2 report that ShipStation's "Process Automation" feature, rated at 8.7, significantly reduces manual tasks, enhancing operational efficiency. In comparison, ShipperHQ's automation capabilities are less emphasized, which may lead to increased manual workload for users.
- Reviewers mention that ShipStation's "Product Filters" score of 8.1 allows for better organization and management of products, which is crucial for businesses with large inventories. ShipperHQ does not provide a comparable score, indicating a potential limitation in product management features.
- Users say that ShipStation's "Quality of Support" is rated at 8.0, with many reviewers praising the responsiveness and helpfulness of the support team. ShipperHQ, with a slightly higher score of 8.1, also receives positive feedback, but the difference may influence users who prioritize customer support in their decision-making process.
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Shipping
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Pricing
Entry-Level Pricing
ShipStation
STARTER
$9.99
Per Month
- 50 shipments per month
- All selling channels
- 1 user
ShipperHQ
Essentials
$50
per month
1 Origin, 1 Pickup Location, 2 Carriers, 2 Shipping Rules, 1 Advanced Feature, Basic Support, Up to 5K Shipping Requests
Free Trial
ShipStation
Free Trial is available
ShipperHQ
Free Trial is available
Ratings
Meets Requirements
8.7
412
8.6
6
Ease of Use
8.7
417
8.1
6
Ease of Setup
8.5
203
Not enough data
Ease of Admin
8.6
202
Not enough data
Quality of Support
8.0
375
8.1
6
Has the product been a good partner in doing business?
8.6
199
Not enough data
Product Direction (% positive)
7.8
390
5.3
5
Features by Category
Product Sales
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Not enough data
Administration
8.2
48
Not enough data
9.1
49
Not enough data
7.9
42
Not enough data
8.8
48
Not enough data
8.7
44
Not enough data
Labels
9.1
263
Not enough data
8.6
238
Not enough data
8.5
190
Not enough data
Order management
8.9
249
Not enough data
8.8
248
Not enough data
9.0
249
Not enough data
8.8
249
Not enough data
Carrier and rate management
8.5
235
Not enough data
8.1
204
Not enough data
8.5
219
Not enough data
Inventory management
7.2
165
Not enough data
7.3
168
Not enough data
7.4
159
Not enough data
Reports
8.5
222
Not enough data
7.6
180
Not enough data
8.4
203
Not enough data
Categories
Categories
Shared Categories
ShipStation and ShipperHQ are categorized as Shipping and Drop Shipping
Unique Categories
ShipStation has no unique categories
ShipperHQ has no unique categories
Reviews
Reviewers' Company Size
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipperHQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.2%
Consumer Goods
9.3%
Apparel & Fashion
6.7%
Health, Wellness and Fitness
5.3%
Food & Beverages
4.2%
Other
51.3%
Retail
27.3%
Health, Wellness and Fitness
18.2%
Manufacturing
9.1%
Logistics and Supply Chain
9.1%
Internet
9.1%
Other
27.3%
Most Helpful Reviews
ShipStation
Most Helpful Favorable Review
Verified User in Retail
When it works correctly, it's fantastic.
Most Helpful Critical Review
Jim M.
Verified User in Consumer Goods
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
ShipperHQ
Most Helpful Favorable Review
Verified User in Manufacturing
ShipperHQ has many great features. We ship large pallets and items that are 4m long, so the ability to write custom rules and easily incorporate freight surcharges is great! ShipperHQ integrates easily with BigCommerce and was relatively simple to set up....
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Shipper HQ views packaging as square volume but it does not work for predicting round bottles
Verified User in Retail
When it works correctly, it's fantastic.
Verified User in Manufacturing
ShipperHQ has many great features. We ship large pallets and items that are 4m long, so the ability to write custom rules and easily incorporate freight surcharges is great! ShipperHQ integrates easily with BigCommerce and was relatively simple to set up....
Jim M.
Verified User in Consumer Goods
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Verified User in Health, Wellness and Fitness
Shipper HQ views packaging as square volume but it does not work for predicting round bottles
Discussions
Should I use ShipStation?
3 comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 comments
FE
It seems like you provided the word "Yes," which is already in English. If you have a text in an unknown language that you would like translated, please...Read more
What is ShipStation used for?
2 comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
ShipperHQ has no discussions with answers
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