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Compare ShipHero and Shippo 
Featured Products
At a Glance
Market Segments
Small-Business (84.4% of reviews)
Small-Business (87.7% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free
ShipHero
Star Rating
(195)4.4 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansShippo
Star Rating
(75)4.2 out of 5
Market Segments
Small-Business (87.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in overall user satisfaction, reflected in its higher G2 Score of 81.63 compared to Shippo's 64.49. Users appreciate ShipHero's robust operating system, which helps manage warehouse complexity effectively, making it a preferred choice for businesses looking to scale.
- According to verified reviews, Shippo stands out for its user-friendly features, particularly for small businesses. Users highlight the ability to shop rates on the fly and print labels in bulk, which significantly reduces fulfillment time and enhances efficiency across multiple shipping platforms.
- Reviewers mention that ShipHero offers a more comprehensive support experience, with a quality of support rating of 8.5. This is particularly beneficial for larger businesses that may require more assistance during implementation and ongoing operations.
- Users say that Shippo's ease of setup is a significant advantage, with a score of 8.9. Many find the onboarding process intuitive, allowing them to quickly integrate the software into their existing workflows without extensive training.
- Reviewers highlight that while ShipHero is effective for larger operations, it can be challenging to grasp initially. Some users note that it requires a learning curve, which may be a consideration for smaller teams or those new to shipping software.
- According to recent feedback, both platforms offer strong e-commerce integrations, but Shippo's clean dashboard and well-documented API make it particularly appealing for small businesses managing multiple orders across different platforms, ensuring a smooth label generation process.
Pricing
Entry-Level Pricing
ShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Shippo
Starter
Free
You need a solution that’s quick and easy with no commitments.
- No Monthly Subscription Fees
- No Per Label Fee with Shippo's Default Carriers
- Best USPS, UPS, and DHL Express Discounts
Free Trial
ShipHero
No trial information availableShippo
Free Trial is available
Ratings
Meets Requirements
8.4
161
8.7
56
Ease of Use
8.6
167
8.9
58
Ease of Setup
8.2
133
8.9
21
Ease of Admin
8.7
104
9.4
15
Quality of Support
8.6
161
7.8
46
Has the product been a good partner in doing business?
8.9
104
9.2
14
Product Direction (% positive)
8.9
155
8.2
58
Features by Category
Product Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.7
5
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
10.0
6
Not enough data
9.7
5
Supply Chain Operations
8.5
88
Not enough data
7.7
76
Not enough data
8.6
90
Not enough data
Customer Management
8.1
84
Not enough data
8.2
86
Not enough data
7.4
81
Not enough data
Analytics
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Not enough data
Labels
8.7
106
9.4
42
8.2
98
8.2
33
8.6
102
8.8
26
Order management
8.8
102
9.1
35
8.9
105
9.0
34
8.8
107
8.8
33
9.0
106
8.8
32
Carrier and rate management
8.4
86
9.5
37
8.4
91
9.4
30
8.4
84
8.7
33
Inventory management
7.9
96
7.3
19
7.8
82
8.1
21
8.0
81
8.3
20
Reports
8.5
100
8.8
30
8.4
101
8.0
23
8.0
91
8.5
22
Warehouse Definition
8.7
100
Not enough data
8.1
95
Not enough data
8.0
88
Not enough data
Logistics
7.6
78
Not enough data
8.2
98
Not enough data
9.0
100
Not enough data
Analytics
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Not enough data
Inventory Management
8.0
90
Not enough data
8.0
91
Not enough data
Inventory Management Platform Features
8.9
99
Not enough data
8.4
95
Not enough data
8.5
98
Not enough data
7.9
96
Not enough data
8.5
97
Not enough data
8.3
88
Not enough data
7.3
87
Not enough data
8.8
98
Not enough data
7.4
85
Not enough data
8.4
92
Not enough data
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ShipHero and Shippo are categorized as Shipping
Unique Categories
ShipHero is categorized as Warehouse Management and 3PL
Shippo is categorized as Drop Shipping and Shipping Insurance
Reviews
Reviewers' Company Size
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
20.2%
Warehousing
15.8%
Consumer Goods
12.6%
Retail
10.9%
Apparel & Fashion
9.8%
Other
30.6%
Retail
26.0%
Apparel & Fashion
9.6%
Consumer Goods
6.8%
Arts and Crafts
5.5%
Information Technology and Services
4.1%
Other
47.9%
Alternatives
Discussions
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
Shippo has no discussions with answers
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