Link copied to clipboard # Service Fusion vs ServiceTitan Comparison - What are their main differences? Share [ Export ](/compare/service-fusion/servicetitan/export.csv) Service FusionServiceTitan[+ Add Product](#) Pricing **Service Fusion** **Starting at $259.00** ยท STARTER **ServiceTitan** No pricing available **Pricing Insights** from reviews Time to Implement **Service Fusion** 2 monthsFaster Based on 62 responses **ServiceTitan** 3 months Based on 108 responses Return on Investment **Service Fusion** 11 months4 months sooner Based on 45 responses **ServiceTitan** 15 months Based on 99 responses Perceived Cost **Service Fusion** $$$$$ **ServiceTitan** $$$$$ Average Discount **Service Fusion** 5% **ServiceTitan** 9%4% more ![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion") ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Service Fusion** [ Ease of Use (12) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1698289&qs=pros-and-cons#reviews)[ Customer Support (7) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1696941&qs=pros-and-cons#reviews)[ Data Management Issues (4) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1696742&qs=pros-and-cons#reviews)[ Expensive (4) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1698182&qs=pros-and-cons#reviews) **ServiceTitan** [ Ease of Use (29) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1400457&qs=pros-and-cons#reviews)[ Customer Support (24) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1399594&qs=pros-and-cons#reviews)[ Learning Curve (17) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1400061&qs=pros-and-cons#reviews)[ Improvement Needed (15) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1401545&qs=pros-and-cons#reviews) Integrations **Service Fusion** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47428da869b5f8e54ade900c837084c4/quickbooks-desktop-enterprise.jpg "Product Avatar Image") QB Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e0cfccf4b744c01e7cb4ddc0bc83be0f/zyratalk.jpg "Product Avatar Image") ZyraTalk ](https://www.g2.com/products/zyratalk/reviews)[ View all ](https://www.g2.com/products/service-fusion/integrations) **ServiceTitan** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91b3f24eda994b7d2b086951210e9b26/companycam.jpg "Product Avatar Image") CompanyCam ](https://www.g2.com/products/companycam/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2daee5c251874aef69d71d49bf4c88da/eagleview-eagleview.png "Product Avatar Image") EagleView ](https://www.g2.com/products/eagleview-eagleview/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/servicetitan/integrations) Screenshots **Service Fusion** ![Service Fusion screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/110661/HVAC-devices.png) **ServiceTitan** ![ServiceTitan screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/59686/expirable-direct-uploads_2Fb7f539c9-c255-4f7b-b929-f8fa59ddc847_2Fmain_dashboard.png) **Ratings** from reviews Meets Requirements **Service Fusion** 8.2 8.2113 **ServiceTitan** 8.7 8.7309 Ease of Use **Service Fusion** 8.6 8.6113 **ServiceTitan** 8.3 8.3315 Ease of Setup **Service Fusion** 7.9 7.982 **ServiceTitan** 6.7 6.7241 Ease of Admin **Service Fusion** 8.2 8.278 **ServiceTitan** 8.0 8.0204 Quality of Support **Service Fusion** 8.4 8.4112 **ServiceTitan** 7.7 7.7304 Has the product been a good partner in doing business? **Service Fusion** 8.5 8.578 **ServiceTitan** 8.7 8.7205 Product Direction (% positive) **Service Fusion** 8.2 8.2114 **ServiceTitan** 8.9 8.9303 **Features** ratings from reviews Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);) 8.0 92 7.6 239 Generative AI AI Text Summarization 7.9(tied score) 20 7.9(tied score) 85 AI Image-to-Text 7.3(won by 0.4) 20 6.9 81 Generative AI Not enough data Not enough data Before the Job Calendar 8.3(won by 0.9) 79 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 190 Dispatch 8.9(tied score) 80 8.9(tied score) 220 Booking 8.4(tied score) 81 8.4(tied score) 195 Roles 8.3 79 8.4(won by 0.1) 201 On the Job Location 8.1 78 8.6(won by 0.5) 202 (There is a greater than 0.5 difference between this product's rating and its competitors) Employee Communication 8.0(won by 0.2) 81 7.8 206 Behavior Monitoring 7.4(won by 0.1) 59 7.3 183 Client Notifications 8.1 73 8.5(won by 0.4) 207 Field Sales Feature Not Available 8.1(won by default) 177 Alerts/Notifications Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data After the Job Reports 7.6 77 8.4(won by 0.8) 214 (There is a greater than 0.5 difference between this product's rating and its competitors) Analytics 7.4 72 8.3(won by 0.9) 208 (There is a greater than 0.5 difference between this product's rating and its competitors) Billing & Invoicing 8.5 80 8.7(won by 0.2) 210 CRM Integrations 7.5 63 7.9(won by 0.4) 186 Accounting Integration Not enough data Not enough data QuickBooks Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Field Service Management Autonomous Task Execution Not enough data 5.4(won by default) 20 Natural Language Interaction Not enough data 5.0(won by default) 18 Proactive Assistance Not enough data 5.1(won by default) 18 Additional Functionality Work Order Management Not enough data Not enough data Checklists Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Parts Management Not enough data Not enough data Service History Not enough data Not enough data Residential Properties Not enough data Not enough data Vendor Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Purchase Order Management Not enough data Not enough data Mobile Access Not enough data Not enough data Dispatch Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Asset Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Status Tracking Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Job Management Not enough data Not enough data Preventive Maintenance Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Commercial Properties Not enough data Not enough data Real-Time Data Not enough data Not enough data Historical Reporting Not enough data Not enough data Contract/License Management Not enough data Not enough data Customer Database Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Activity Dashboard Not enough data Not enough data Facility Scheduling Not enough data Not enough data Workflow Management Not enough data Not enough data Inspection Management Not enough data Not enough data Inventory Management Not enough data Not enough data Predictive Maintenance Not enough data Not enough data Routing Not enough data Not enough data Forms Management Not enough data Not enough data Chatbot Not enough data Not enough data Documentation Management Not enough data Not enough data File Storage Not enough data Not enough data Electronic Signature Not enough data Not enough data Self Service Portal Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Resource Allocation Not enough data Not enough data GPS Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Scheduling Not enough data Not enough data CRM Not enough data Not enough data Online Time Clock Not enough data Not enough data Workforce Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Contact Database Not enough data Not enough data Productivity Analysis Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Branding Not enough data Not enough data Price and Cost Calculations Not enough data Not enough data Performance Management Not enough data Not enough data Equipment Tracking Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Time Tracking Not enough data Not enough data Data Synchronization Not enough data Not enough data Secure Data Storage Not enough data Not enough data Location Tracking Not enough data Not enough data Route Optimization Not enough data Not enough data Offline Access Not enough data Not enough data Real-Time Updates Not enough data Not enough data Collaboration Tools Not enough data Not enough data Chat/Messaging Not enough data Not enough data Knowledge Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Customer History Not enough data Not enough data Inventory Control Not enough data Not enough data Performance Metrics Not enough data Not enough data Project Management Not enough data Not enough data Client Portal Not enough data Not enough data Driver ETA Not enough data Not enough data Job Tracking Not enough data Not enough data Automated Scheduling Not enough data Not enough data Customer Management Not enough data Not enough data Reminders Not enough data Not enough data Work Order Creation Not enough data Not enough data Equipment Maintenance Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Recurring Appointments Not enough data Not enough data Contractor Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data Payment Processing[Hide 73 FeaturesShow 73 Features](javascript:void(0);) 7.9 28 Not enough data Payment Processing Encryption 8.1(won by default) 19 Not enough data Credit Card Processing 8.1(won by default) 26 Not enough data Mobile Payments 8.3(won by default) 23 Not enough data Digital Wallet Integration Feature Not Available Not enough data Debit/Credit Card Processing Not enough data Not enough data Online Payments Not enough data Not enough data Partial Payments Not enough data Not enough data In-Person Payments Not enough data Not enough data Digital Wallet Payments Not enough data Not enough data Administration Reporting & Analytics 7.7(won by default) 26 Not enough data Processing Fees 7.8(won by default) 26 Not enough data Omnichannel 7.9(won by default) 18 Not enough data Levels 1 & 2 7.6(won by default) 20 Not enough data Level 3 7.4(won by default) 20 Not enough data E-commerce Integration Feature Not Available Not enough data POS Integration Feature Not Available Not enough data Payment Gateway Integration Not enough data Not enough data ACH Payment Processing Not enough data Not enough data Cryptocurrency Processing Not enough data Not enough data Payment Options Self Service Portal 8.4(won by default) 25 Not enough data Multi-Currency Feature Not Available Not enough data Security POS Verification 8.1(won by default) 24 Not enough data Platform Accounting integration 7.2(won by default) 27 Not enough data E-commerce Integration Feature Not Available Not enough data Additional Functionality Data Synchronization Not enough data Not enough data Transaction Monitoring Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Contactless NFC Not enough data Not enough data Offline Access Not enough data Not enough data Electronic Signature Not enough data Not enough data PCI Compliance Not enough data Not enough data Credit Card Management Not enough data Not enough data Fraud Detection Not enough data Not enough data SSL Security Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Returns Management Not enough data Not enough data Discount Management Not enough data Not enough data Reminders Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Recurring/Subscription Billing Not enough data Not enough data Compliance Management Not enough data Not enough data Transaction History Not enough data Not enough data Mobile Card Reader Not enough data Not enough data Sales Tax Management Not enough data Not enough data Customer Database Not enough data Not enough data Receipt Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Invoice Management Not enough data Not enough data Cash Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Multi-Location Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data CRM Not enough data Not enough data Gift Card Management Not enough data Not enough data Sales Reports Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Payment Options Not enough data Not enough data Loyalty Program Not enough data Not enough data Status Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Dashboard Not enough data Not enough data Expense Tracking Not enough data Not enough data Data Security Not enough data Not enough data Payment Links Not enough data Not enough data API Not enough data Not enough data Payment Fraud Prevention Not enough data Not enough data Payment Reconciliation Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Real-Time Data Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Show 4 feature categories with incomplete data HVAC[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Time & Expense Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Scheduling Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Job Costing Not enough data Not enough data Job Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Timesheet Management Not enough data Not enough data Document Storage Not enough data Not enough data Generative AI Not enough data Not enough data Location Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Work Order Management Not enough data Not enough data Service History Not enough data Not enough data Calendar Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data IoT Device Management Not enough data Not enough data Customer Portal Not enough data Not enough data Mobile Access Not enough data Not enough data Electronic Signature Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Routing Not enough data Not enough data Equipment Tracking Not enough data Not enough data Electronic Payments Not enough data Not enough data Predictive Analytics Not enough data Not enough data Dispatch Management Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Accounting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Forms Not enough data Not enough data Customer Database Not enough data Not enough data Inventory Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Cost Database Not enough data Not enough data Commercial/Industrial Not enough data Not enough data Job Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Labor Rates Not enough data Not enough data Real-Time Data Not enough data Not enough data CAD Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customizable Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Visual Assemblies Not enough data Not enough data Bid Management Not enough data Not enough data Takeoff Not enough data Not enough data Customizable Reports Not enough data Not enough data Cost Estimating Not enough data Not enough data For HVAC Companies Not enough data Not enough data Collaboration Tools Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Lawn Care[Hide 52 FeaturesShow 52 Features](javascript:void(0);) Not enough data Not enough data Customizable Templates Customizable Templates Not enough data Not enough data Scheduling Scheduling Not enough data Not enough data Calendar Management Calendar Management Not enough data Not enough data Reporting & Statistics Reporting & Statistics Not enough data Not enough data Data Import/Export Data Import/Export Not enough data Not enough data Electronic Signature Electronic Signature Not enough data Not enough data Mobile Access Mobile Access Not enough data Not enough data Electronic Payments Electronic Payments Not enough data Not enough data Estimating Estimating Not enough data Not enough data Third-Party Integrations Third-Party Integrations Not enough data Not enough data AI Copilot AI Copilot Not enough data Not enough data Work Order Management Work Order Management Not enough data Not enough data Routing Routing Not enough data Not enough data Inventory Tracking Inventory Tracking Not enough data Not enough data GPS GPS Not enough data Not enough data Customer Management Customer Management Not enough data Not enough data Timesheet Management Timesheet Management Not enough data Not enough data Email Management Email Management Not enough data Not enough data Job Tracking Job Tracking Not enough data Not enough data Client Portal Client Portal Not enough data Not enough data Route Optimization Route Optimization Not enough data Not enough data Time & Expense Tracking Time & Expense Tracking Not enough data Not enough data Reminders Reminders Not enough data Not enough data Inventory Management Inventory Management Not enough data Not enough data Generative AI Generative AI Not enough data Not enough data Dispatch Management Dispatch Management Not enough data Not enough data Activity Dashboard Activity Dashboard Not enough data Not enough data Invoice Management Invoice Management Not enough data Not enough data Customer History Customer History Not enough data Not enough data Employee Management Employee Management Not enough data Not enough data Quotes/Estimates Quotes/Estimates Not enough data Not enough data Equipment Management Equipment Management Not enough data Not enough data SMS Messaging SMS Messaging Not enough data Not enough data Service History Service History Not enough data Not enough data Billing & Invoicing Billing & Invoicing Not enough data Not enough data Customer Database Customer Database Not enough data Not enough data Chemical Usage Tracking Chemical Usage Tracking Not enough data Not enough data CRM CRM Not enough data Not enough data Job Scheduling Job Scheduling Not enough data Not enough data QuickBooks Integration QuickBooks Integration Not enough data Not enough data Automated Scheduling Automated Scheduling Not enough data Not enough data Activity Tracking Activity Tracking Not enough data Not enough data Customer Portal Customer Portal Not enough data Not enough data Task Scheduling Task Scheduling Not enough data Not enough data Job Management Job Management Not enough data Not enough data Accounting Integration Accounting Integration Not enough data Not enough data Time Tracking Time Tracking Not enough data Not enough data For Lawn Care For Lawn Care Not enough data Not enough data Real-Time Data Real-Time Data Not enough data Not enough data Drag & Drop Drag & Drop Not enough data Not enough data Contract/License Management Contract/License Management Not enough data Not enough data Customizable Reports Customizable Reports Not enough data Not enough data Pest Control[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Customizable Templates Customizable Templates Not enough data Not enough data Scheduling Scheduling Not enough data Not enough data Calendar Management Calendar Management Not enough data Not enough data Reporting & Statistics Reporting & Statistics Not enough data Not enough data Electronic Signature Electronic Signature Not enough data Not enough data Mobile Access Mobile Access Not enough data Not enough data Electronic Payments Electronic Payments Not enough data Not enough data Pesticide Usage Tracking Pesticide Usage Tracking Not enough data Not enough data For Pest Control Companies For Pest Control Companies Not enough data Not enough data Third-Party Integrations Third-Party Integrations Not enough data Not enough data AI Copilot AI Copilot Not enough data Not enough data Work Order Management Work Order Management Not enough data Not enough data Routing Routing Not enough data Not enough data GPS GPS Not enough data Not enough data Property Layouts Property Layouts Not enough data Not enough data Email Management Email Management Not enough data Not enough data Job Tracking Job Tracking Not enough data Not enough data Real-Time Reporting Real-Time Reporting Not enough data Not enough data Pest Activity Tracking Pest Activity Tracking Not enough data Not enough data Client Portal Client Portal Not enough data Not enough data Reminders Reminders Not enough data Not enough data Inventory Management Inventory Management Not enough data Not enough data Generative AI Generative AI Not enough data Not enough data Dispatch Management Dispatch Management Not enough data Not enough data Activity Dashboard Activity Dashboard Not enough data Not enough data Customer History Customer History Not enough data Not enough data Employee Management Employee Management Not enough data Not enough data Mobile Signature Capture Mobile Signature Capture Not enough data Not enough data Quotes/Estimates Quotes/Estimates Not enough data Not enough data SMS Messaging SMS Messaging Not enough data Not enough data Alerts/Notifications Alerts/Notifications Not enough data Not enough data API API Not enough data Not enough data Fleet Management Fleet Management Not enough data Not enough data Billing & Invoicing Billing & Invoicing Not enough data Not enough data Customer Database Customer Database Not enough data Not enough data Workflow Management Workflow Management Not enough data Not enough data Multi-Location Multi-Location Not enough data Not enough data CRM CRM Not enough data Not enough data Job Scheduling Job Scheduling Not enough data Not enough data Activity Tracking Activity Tracking Not enough data Not enough data Job Management Job Management Not enough data Not enough data Accounting Integration Accounting Integration Not enough data Not enough data Technician Management Technician Management Not enough data Not enough data Drag & Drop Drag & Drop Not enough data Not enough data Customizable Reports Customizable Reports Not enough data Not enough data Roofing[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data Not enough data Operations Roofing Design Not enough data Not enough data Roofing Estimating Not enough data Not enough data Business Operations Not enough data Not enough data Resource Management Supply Management Not enough data Not enough data Field Service Management Not enough data Not enough data Contractor Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Calendar Management Not enough data Not enough data Invoice Management Not enough data Not enough data Lead Management Not enough data Not enough data Job Management Not enough data Not enough data Team Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Purchase Order Management Not enough data Not enough data Inspection Management Not enough data Not enough data Dispatch Management Not enough data Not enough data Work Order Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Electronic Payments Not enough data Not enough data Material Ordering Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Job Scheduling Not enough data Not enough data Task Scheduling Not enough data Not enough data QuickBooks Integration Not enough data Not enough data Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Document Storage Not enough data Not enough data Mobile App Not enough data Not enough data Customizable Templates Not enough data Not enough data Customer Database Not enough data Not enough data Customer Portal Not enough data Not enough data Accounting Integration Not enough data Not enough data Accounting Not enough data Not enough data Aerial Measurement Not enough data Not enough data Electronic Signature Not enough data Not enough data Industrial Not enough data Not enough data Email Templates Not enough data Not enough data Contact Database Not enough data Not enough data Mobile Access Not enough data Not enough data Photo Capture Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data GPS Not enough data Not enough data AI Copilot Not enough data Not enough data Time & Expense Tracking Not enough data Not enough data Job Costing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Real-Time Updates Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Job Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Commercial Not enough data Not enough data Equipment Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Activity Tracking Not enough data Not enough data User Insights Reviewers' Company Size [![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion")](https://www.g2.com/products/service-fusion/reviews) Service Fusion Small-Business(50 or fewer emp.) 84.2% Mid-Market(51-1000 emp.) 12.5% Enterprise(\> 1000 emp.) 3.3% [![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")](https://www.g2.com/products/servicetitan/reviews) ServiceTitan Small-Business(50 or fewer emp.) 65.9% Mid-Market(51-1000 emp.) 32.2% Enterprise(\> 1000 emp.) 1.9% Small-Business (50 or fewer emp.) 84.2% 65.9% Mid-Market (51-1000 emp.) 12.5% 32.2% Enterprise (\> 1000 emp.) 3.3% 1.9% Reviewers' Industry [![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion")](https://www.g2.com/products/service-fusion/reviews) Service Fusion Construction 31.1% Consumer Services 9.2% Electrical/Electronic Manufacturing 9.2% Facilities Services 6.7% Real Estate 4.2% Other 39.5% [![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")](https://www.g2.com/products/servicetitan/reviews) ServiceTitan Construction 38.2% Consumer Services 22.8% Utilities 4.5% Accounting 3.9% Marketing and Advertising 3.6% Other 27.0% FAQs ## Service Fusion vs ServiceTitan FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ServiceTitan vs Service Fusion? ServiceTitan stands out for its higher G2 rating, more robust support scores, and a stronger reviewer-cited strength in reporting and automation, while Service Fusion is rated higher for ease of setup and ease of use. | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | [Service Fusion](https://www.g2.com/products/service-fusion/reviews) | | --- | --- | | 4.4/5 (375 reviews) | 4.1/5 (124 reviews) | | Small-Business | Small-Business | | 6.7 | 7.9 | | 7.7 | 8.4 | | Reporting and automation | Ease of use and intuitive setup | ### How do the pricing models of ServiceTitan and Service Fusion compare? Service Fusion is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to ServiceTitan. - **ServiceTitan:** Reviewers frequently cite high costs and expensive add-ons as a trade-off, with several noting contract rigidity and unexpected charges. - **Service Fusion:** Reviewers highlight unlimited user pricing and cost-effectiveness as key advantages, especially for growing teams, though some mention it can still be expensive compared to competitors. - **Switching reasons:** Recent reviewers have switched to Service Fusion for more affordable pricing and to avoid per-user fees. ### What are the best alternatives to ServiceTitan and Service Fusion? The top three alternatives to ServiceTitan and Service Fusion are Jobber, Simpro, and FieldPulse. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.4/5 (375) | Small-Business | High cost, expensive add-ons | Reporting and automation | | [Service Fusion](https://www.g2.com/products/service-fusion/reviews) | 4.1/5 (124) | Small-Business | Unlimited user pricing, cost-effective | Ease of use and intuitive setup | | [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526) | Small-Business | Reviewers highlight affordability and transparent pricing | Ease of use and customer support | | [Simpro](https://www.g2.com/products/simpro/reviews) | 4.2/5 (455) | Small-Business | Reviewers note flexible pricing options | Comprehensive feature set | | [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) | 4.7/5 (372) | Small-Business | Reviewers cite strong value for small teams | Mobile functionality and ease of use | ### Which Field Service Management features should I prioritize when comparing ServiceTitan and Service Fusion? Buyers comparing ServiceTitan and Service Fusion should prioritize Dispatch, Reporting, Integrations, Ease of Setup, and Customer Support. - **Dispatch:** ServiceTitan (15 all-time mentions), Service Fusion (4 all-time mentions) - **Reporting:** ServiceTitan (13 all-time mentions), Service Fusion (3 all-time mentions) - **Integrations:** ServiceTitan (12 all-time mentions), Service Fusion (4 all-time mentions) - **Ease of Setup:** ServiceTitan (6.7), Service Fusion (7.9) - **Customer Support:** ServiceTitan (7.7), Service Fusion (8.4) ### What are the pros and cons of ServiceTitan vs Service Fusion? ServiceTitan's headline strength is robust reporting and automation, while Service Fusion's is ease of use and intuitive setup. - **ServiceTitan strengths:** Reporting features (13 all-time mentions), automation, all-in-one tools, integrations (12 all-time mentions), and centralization. - **ServiceTitan trade-offs:** Steep learning curve (17 all-time mentions), high cost, complex setup, and contract rigidity. - **Service Fusion strengths:** Ease of use (12 all-time mentions), intuitive setup, unlimited user pricing, and strong customer support (7 all-time mentions). - **Service Fusion trade-offs:** Data management issues (4 all-time mentions), limited app functionality, reporting limitations, and some integration issues. ### Is ServiceTitan or Service Fusion better for small businesses? Service Fusion is the better fit for small businesses, with higher ease of setup and more positive small-business reviewer sentiment. - **ServiceTitan:** Largest segment is Small-Business, but recent reviews highlight challenges for small teams, including high cost and complex onboarding. - **Service Fusion:** Largest segment is Small-Business, with reviewers consistently citing ease of use, intuitive setup, and value for small and growing teams. ### Which Field Service Management platform has better integrations? ServiceTitan is favored for integrations, with more reviewer-cited mentions and specific third-party tool references. - **ServiceTitan:** Integrations with QuickBooks Online (12 all-time mentions), accounting and reporting tools, and distributor pricebook integrations are highlighted in reviews. - **Service Fusion:** Integrations with QuickBooks and other third-party applications are mentioned, but with fewer all-time mentions and some reviewers noting integration limitations. ### How do ServiceTitan and Service Fusion compare on customer support? Service Fusion scores materially higher on Quality of Support, with a 0.7-point advantage over ServiceTitan (8.4 vs 7.7). - **ServiceTitan:** Reviewers describe support as inconsistent, with both positive experiences (dedicated customer success managers) and negative experiences (slow response times, lack of direct contact). - **Service Fusion:** Reviewers consistently praise responsive and helpful support, with several citing quick turnaround and proactive assistance, though a few note support is not 24/7. ### Which is easier to implement, ServiceTitan or Service Fusion? Service Fusion is easier to implement, with a 1.2-point higher Ease of Setup score (7.9 vs 6.7) and more positive reviewer sentiment. - **ServiceTitan:** Reviewers frequently mention a steep learning curve, complex onboarding, and challenging setup, especially for small businesses. - **Service Fusion:** Reviewers highlight intuitive setup, helpful tutorials, and a smoother onboarding process, with some noting minimal training required. ### Which product has better Dispatch? ServiceTitan is the stronger platform for Dispatch, with more reviewer-cited mentions and higher sentiment for dispatch features. - **ServiceTitan:** Dispatch is cited in 15 all-time mentions, with reviewers praising the new Dispatch Board, routing automation, and real-time scheduling. - **Service Fusion:** Dispatch is cited in 4 all-time mentions, with reviewers noting ease of dispatching jobs and technician tracking, but also mentioning limitations in mobile functionality and reporting. 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