Powerful, flexible, easy to maintain. The product does all we need it to.,
It was not great to use in a group setting and it was hard to present with. While it helped to make it easier for customers, it could only help one customer's problem at a time and not a group of them.
I like that fact that I have control over many aspects of our quoting tool. I can update change and create rules on the fly and I don't have to spend money with the vendor in order to do so like I did with BMI.
Support cases are logged quickly, but it is difficult to get real actionable information from support. In most cases support tries to push the burden of the problem back on the user, rather than solving the problem. This has led to dissatisfaction among...
Powerful, flexible, easy to maintain. The product does all we need it to.,
I like that fact that I have control over many aspects of our quoting tool. I can update change and create rules on the fly and I don't have to spend money with the vendor in order to do so like I did with BMI.
It was not great to use in a group setting and it was hard to present with. While it helped to make it easier for customers, it could only help one customer's problem at a time and not a group of them.
Support cases are logged quickly, but it is difficult to get real actionable information from support. In most cases support tries to push the burden of the problem back on the user, rather than solving the problem. This has led to dissatisfaction among...