Compare Salesmsg and Textline 
At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (69.3% of reviews)
Entry-Level Pricing
Free
$60.00 Per Month
Salesmsg
Star Rating
(293)4.6 out of 5
Market Segments
Small-Business (71.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansTextline
Star Rating
(258)4.6 out of 5
Market Segments
Small-Business (69.3% of reviews)
Entry-Level Pricing
$60.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Textline excels in Bulk SMS capabilities, scoring 9.2, which allows businesses to efficiently send mass messages to their customers. In contrast, Salesmsg has a lower score of 8.4 in this area, indicating it may not be as robust for bulk messaging needs.
- Reviewers mention that both platforms offer strong Two-Way Text Messaging features, with Textline scoring 9.2 and Salesmsg slightly higher at 9.4. This suggests that while both products facilitate effective communication, Salesmsg may provide a marginally better experience for interactive messaging.
- G2 users highlight that Textline's Text Scheduler feature is rated at 9.0, allowing for effective planning of message dispatches. Salesmsg, however, has a lower score of 8.7, which may limit its scheduling flexibility compared to Textline.
- Users on G2 report that Textline's Automatic Replies feature is highly rated at 9.1, making it easier for businesses to engage with customers promptly. Salesmsg's score of 8.5 indicates it may not be as efficient in automating responses.
- Reviewers mention that Textline has a strong focus on Compliance Messaging, with high scores in various HIPAA compliance categories, such as User Authorization (9.0) and Compliant Texting (8.6). Salesmsg also performs well but does not match the same level of compliance assurance in these areas.
- Users say that Textline's Quality of Support is rated at 9.3, reflecting a strong customer service experience. Salesmsg's score of 9.2 is also commendable, but the slight edge for Textline may be a deciding factor for users prioritizing support.
Featured Products
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Alhena AI
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Customerly
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Pricing
Entry-Level Pricing
Salesmsg
Pay-As-You-Go
Free
Best for users who want to evaluate Salesmsg. Start with a free account and upgrade to a monthly or annual plan.
- Dedicated free account
- Upgrade at anytime
- Pay only for what you need
Textline
Limited
$60.00
Per Month
The best plan for small teams, includes all basic features below.
Three agents included.
Messaging cost and industry fees not included.
- 3 agents included
- Phone number provided
- Conversation management tools
Free Trial
Salesmsg
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
9.2
245
9.2
235
Ease of Use
9.3
253
9.3
243
Ease of Setup
9.3
150
9.1
206
Ease of Admin
9.3
97
9.1
142
Quality of Support
9.2
225
9.3
232
Has the product been a good partner in doing business?
9.6
94
9.2
141
Product Direction (% positive)
9.5
252
8.9
237
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.1
18
Not enough data
Feature Not Available
Not enough data
8.5
18
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
18
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
Feature Not Available
Not enough data
7.1
17
Not enough data
7.9
18
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.5
23
Not enough data
7.7
22
Not enough data
9.3
23
Not enough data
Feature Not Available
Not enough data
6.7
23
Not enough data
8.1
22
Not enough data
7.0
22
Integration
Not enough data
7.8
23
Not enough data
6.8
23
Not enough data
7.4
24
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
47
Not enough data
Feature Not Available
Channels
Not enough data
6.2
45
Not enough data
6.4
45
Not enough data
9.1
47
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.0
46
Not enough data
8.0
44
Not enough data
7.2
43
Not enough data
7.2
42
Not enough data
Feature Not Available
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.1
34
Not enough data
8.8
34
Not enough data
Feature Not Available
Not enough data
9.0
33
Not enough data
9.2
33
Not enough data
9.1
33
Not enough data
Feature Not Available
Not enough data
9.0
33
Text Messaging
8.4
203
9.3
53
9.4
226
9.3
58
8.8
202
9.1
53
8.6
205
9.2
54
8.0
189
7.2
47
8.2
186
8.5
47
8.9
207
9.0
53
8.8
189
8.7
49
SMS Platform
8.1
183
7.5
47
8.6
190
9.0
48
7.7
154
Feature Not Available
7.5
160
7.7
44
7.7
163
6.4
41
8.2
171
7.5
45
Channels
9.2
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Design
9.2
6
Not enough data
Feature Not Available
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Generative AI
9.2
6
Not enough data
9.2
6
Not enough data
Functionality
10.0
6
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
Support
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Survey Management
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
7.7
14
Not enough data
9.2
14
Survey Customization
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
7.5
14
Not enough data
7.7
13
Survey Insights
Not enough data
7.4
13
Not enough data
7.3
13
Not enough data
7.3
13
Not enough data
8.7
13
Conversational Platform
Not enough data
8.8
121
Not enough data
8.6
114
Not enough data
8.4
115
Not enough data
9.1
118
Support Automation
Not enough data
8.6
116
Not enough data
8.7
116
Not enough data
8.8
116
Not enough data
8.5
120
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Messaging Channels
Not enough data
9.3
53
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
51
Administration
Not enough data
8.3
50
Not enough data
8.0
50
Not enough data
6.9
49
Not enough data
7.8
49
Customer Support
Not enough data
9.5
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
29
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
9.0
5
Feature Not Available
9.0
5
Feature Not Available
9.0
5
Feature Not Available
Communication
10.0
5
9.1
24
10.0
5
9.2
25
10.0
5
Feature Not Available
10.0
5
Feature Not Available
Feature Not Available
Feature Not Available
Internal Use
Feature Not Available
Feature Not Available
10.0
5
9.4
25
10.0
5
9.1
25
10.0
5
Feature Not Available
10.0
5
9.4
25
10.0
5
9.5
25
Analysis
Not enough data
Feature Not Available
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
7.8
22
Campaigns
Not enough data
Feature Not Available
Not enough data
8.8
22
Not enough data
9.2
23
Not enough data
9.6
23
Not enough data
Feature Not Available
Not enough data
7.7
22
Engagement
Not enough data
6.7
20
Platform
Not enough data
7.8
21
Not enough data
Feature Not Available
Not enough data
7.7
22
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.7
5
Feature Not Available
10.0
5
8.1
24
10.0
5
8.8
24
10.0
5
Feature Not Available
9.0
5
Feature Not Available
9.3
5
8.1
24
Categories
Categories
Shared Categories
Salesmsg and Textline are categorized as Appointment Reminder, SMS Marketing, Conversational Marketing, Live Chat, and Proactive Notification
Unique Categories
Salesmsg is categorized as Shared Inbox, Customer Communications Management, Communication Platform as a Service, Outbound Call Tracking, and Auto Dialer
Textline is categorized as Conversational Support, HIPAA Compliant Messaging, Mobile Marketing, Marketing Automation, Survey, and Customer Service Automation
Reviews
Reviewers' Company Size
Salesmsg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
8.3%
Real Estate
7.2%
Marketing and Advertising
5.2%
Consumer Services
5.2%
Financial Services
4.8%
Other
69.3%
Hospital & Health Care
7.4%
Consumer Services
6.2%
Health, Wellness and Fitness
5.8%
Real Estate
3.9%
Construction
3.9%
Other
72.8%
Most Helpful Reviews
Salesmsg
Most Helpful Favorable Review
Jerika S.
Verified User in Health, Wellness and Fitness
It connects well with lead management software and its super easy to keep track of conversations!
Most Helpful Critical Review
David R.
Verified User in Construction
It crashes. It fails to load. Receiving photos is not great; no easy way to save them. Does not receive videos. Days at a time, it will be down. It's probably my least favorite tool that is supposed to enable efficiency me at work.
Textline
Most Helpful Favorable Review
Verified User in Real Estate
It's so easy to use and works great for my team. I love that when people try to call it, it forwards to my customer service team. Their customer service is great also!
Most Helpful Critical Review
Verified User in Law Practice
HIDDEN FEES! Unclear expectations and a massive phone bill that is unexplainable. HIDDEN FEES!
Jerika S.
Verified User in Health, Wellness and Fitness
It connects well with lead management software and its super easy to keep track of conversations!
Verified User in Real Estate
It's so easy to use and works great for my team. I love that when people try to call it, it forwards to my customer service team. Their customer service is great also!
David R.
Verified User in Construction
It crashes. It fails to load. Receiving photos is not great; no easy way to save them. Does not receive videos. Days at a time, it will be down. It's probably my least favorite tool that is supposed to enable efficiency me at work.
Verified User in Law Practice
HIDDEN FEES! Unclear expectations and a massive phone bill that is unexplainable. HIDDEN FEES!
Alternatives
Discussions
Does Salesmsg have a mobile app?
5 comments
ME
Yes! It works great too. You can message and call from it.Read more
Does Salesmsg integrate with HubSpot?
3 comments
CC
It does! They even put together a video about it: https://app.hubspot.com/ecosystem/420960/marketplace/apps/marketing/live-chat/salesmsg
Just login to your...Read more
Salesmsg has no more discussions with answers
Is Textline good?
2 comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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