Compare Salesforce Sales Cloud and Vtiger All-In-One CRM 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$12.00 1 User Per Month
Salesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansVtiger All-In-One CRM
Star Rating
(411)4.3 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, while Vtiger All-In-One CRM scores slightly lower at 8.1. Reviewers mention that Salesforce's robust features allow for better tracking and management of sales opportunities.
- Reviewers mention that Vtiger's Customer Support features, including its case management and support portal, are rated equally at 8.3 and 8.0 respectively, indicating a strong focus on customer service. In contrast, Salesforce's support quality is rated at 8.1, which some users feel could be improved.
- G2 users highlight that Salesforce Sales Cloud offers superior Sales Force Automation capabilities, particularly in Contact & Account Management with a score of 8.8, compared to Vtiger's 8.7. Users say that Salesforce's integration with other tools enhances its effectiveness in managing customer relationships.
- Users on G2 report that Vtiger's Marketing Automation features, such as Email Marketing and Campaign Management, are slightly less effective than Salesforce's, scoring 7.7 compared to Salesforce's 7.9 and 8.1 respectively. Reviewers mention that while Vtiger offers solid marketing tools, they lack the depth found in Salesforce.
- Reviewers mention that Salesforce's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, while Vtiger's integration capabilities are rated lower at 7.8. Users say that Salesforce's ability to connect with various applications enhances its overall functionality.
- Users report that Vtiger shines in Workflow Management with a score of 8.7, which is on par with Salesforce's 8.5. Reviewers mention that Vtiger's intuitive workflow capabilities allow for easier automation of tasks, making it a favorite among small businesses.
Featured Products
Sponsored
Dock
(138)
Help Desk
Visit Website
Sponsored
Pocus
(92)
Help Desk
Visit Website
Sponsored
Attio
(18)
Help Desk
Visit Website
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
Salesforce Sales Cloud
Free Trial is available
Vtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
8.8
13,128
8.6
356
Ease of Use
8.1
16,045
8.2
357
Ease of Setup
7.8
7,175
7.9
211
Ease of Admin
7.9
4,139
8.2
211
Quality of Support
8.1
11,414
8.6
341
Has the product been a good partner in doing business?
8.3
4,101
8.6
203
Product Direction (% positive)
8.2
12,805
8.8
344
Features by Category
Sales Force Automation
8.8
9094
|
Verified
8.7
179
|
Verified
8.2
6044
|
Verified
Feature Not Available
8.7
8822
|
Verified
8.1
165
|
Verified
8.3
9083
|
Verified
7.9
169
|
Verified
8.0
6971
|
Verified
7.2
33
8.2
7267
|
Verified
7.8
132
|
Verified
8.0
6411
|
Verified
7.8
143
|
Verified
8.1
6309
|
Verified
8.2
141
|
Verified
8.3
7065
|
Verified
8.2
130
|
Verified
Marketing Automation
7.9
6328
|
Verified
7.7
135
|
Verified
8.1
6651
|
Verified
7.7
130
|
Verified
8.5
7671
|
Verified
8.4
158
|
Verified
7.9
5095
7.7
95
|
Verified
Customer Support
8.3
6478
|
Verified
8.3
126
|
Verified
8.1
6056
|
Verified
8.0
111
|
Verified
8.2
6452
|
Verified
8.1
122
|
Verified
8.0
5173
|
Verified
8.1
82
8.2
5666
|
Verified
8.1
98
|
Verified
Reporting & Analytics
8.5
8612
|
Verified
8.1
172
|
Verified
8.5
8799
|
Verified
8.0
180
|
Verified
8.2
7111
|
Verified
7.8
126
|
Verified
Mobile & Social
7.9
5305
|
Verified
7.4
83
|
Verified
7.8
4936
|
Verified
7.1
78
|
Verified
7.7
5785
|
Verified
6.8
118
|
Verified
Platform
8.5
3280
|
Verified
8.4
117
|
Verified
8.5
3286
|
Verified
8.4
115
|
Verified
8.6
3310
|
Verified
8.7
120
|
Verified
8.3
2594
|
Verified
8.0
77
|
Verified
8.5
2869
|
Verified
7.3
23
|
Verified
8.1
2897
|
Verified
7.8
100
|
Verified
8.7
3296
|
Verified
8.5
116
|
Verified
8.1
2737
7.9
94
|
Verified
Integration
8.5
2335
|
Verified
8.0
110
|
Verified
8.5
2791
|
Verified
7.6
67
|
Verified
8.5
2638
|
Verified
6.8
71
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
41
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication Channels
Not enough data
7.9
36
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.2
31
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
8.3
52
|
Verified
Not enough data
8.1
56
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
242
Not enough data
8.8
262
Not enough data
8.7
284
Not enough data
8.6
261
Not enough data
Organization
8.9
320
Not enough data
8.8
312
Not enough data
8.8
305
Not enough data
Performance Analysis
8.4
255
Not enough data
8.8
277
Not enough data
Sales Analysis
8.4
256
Not enough data
8.7
270
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.7
407
Not enough data
8.5
397
Not enough data
8.0
356
Not enough data
8.0
351
Not enough data
8.9
406
Not enough data
8.4
355
Not enough data
8.6
370
Not enough data
Repeatability and Reportability
8.4
371
Not enough data
8.7
390
Not enough data
8.7
386
Not enough data
8.3
373
Not enough data
7.6
307
Not enough data
AI and Automation
8.5
353
Not enough data
8.4
362
Not enough data
8.2
322
Not enough data
7.9
325
Not enough data
7.7
307
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.7
118
Not enough data
8.5
122
Not enough data
8.6
117
Not enough data
8.9
117
Not enough data
Agent Performance Management
8.6
127
Not enough data
8.6
111
Not enough data
8.7
127
Not enough data
Generative AI
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
CRM Data Enrichment
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Not enough data
Account Management
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Not enough data
Integrations
8.1
120
Not enough data
8.5
121
Not enough data
8.0
121
Not enough data
8.0
119
Not enough data
8.8
121
Not enough data
Branding & Customizatio
8.1
117
Not enough data
8.2
120
Not enough data
8.3
118
Not enough data
Automatic Rules & Configurations
8.3
119
Not enough data
8.3
119
Not enough data
7.9
122
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance Features - Sales Planning
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Not enough data
Territory Management - Sales Planning
8.6
97
Not enough data
8.4
102
Not enough data
Quota & Capacity Management - Sales Planning
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Not enough data
Data Sourcing
8.5
859
Not enough data
8.7
890
Not enough data
8.3
794
Not enough data
8.7
918
Not enough data
8.6
855
Not enough data
Predictive Analytics
8.4
835
Not enough data
8.6
851
Not enough data
8.1
750
Not enough data
8.3
792
Not enough data
Sales Management
8.7
881
Not enough data
8.1
757
Not enough data
8.6
874
Not enough data
8.8
942
Not enough data
Content Management
8.3
308
Not enough data
8.1
298
Not enough data
8.2
283
Not enough data
8.5
274
Not enough data
8.2
292
Not enough data
Analytics
8.7
298
Not enough data
8.4
297
Not enough data
8.4
181
Not enough data
8.3
306
Not enough data
Presentation
7.4
172
Not enough data
7.3
172
Not enough data
7.2
163
Not enough data
Training
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Not enough data
Feedback
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Not enough data
Generative AI
Feature Not Available
Not enough data
Attribution
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Not enough data
Discovery
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Not enough data
Management
8.5
353
Not enough data
8.7
371
Not enough data
Platform
8.6
363
Not enough data
8.6
363
Not enough data
Calling
8.6
137
Not enough data
8.4
131
Not enough data
8.8
140
Not enough data
8.7
136
Not enough data
Contacts
8.8
132
Not enough data
8.7
134
Not enough data
8.7
136
Not enough data
Insights
9.1
140
Not enough data
8.8
138
Not enough data
8.3
134
Not enough data
8.5
144
Not enough data
8.3
139
Not enough data
Analytics
8.3
490
Not enough data
8.4
498
Not enough data
8.4
511
Not enough data
Customizations
8.7
541
Not enough data
8.5
509
Not enough data
8.6
546
Not enough data
8.4
491
Not enough data
8.4
518
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.1
339
Not enough data
8.4
406
Not enough data
7.9
342
Not enough data
8.5
419
Not enough data
Personalization
8.6
381
Not enough data
8.8
461
Not enough data
8.9
491
Not enough data
8.6
439
Not enough data
Administrative
8.7
464
Not enough data
8.5
430
Not enough data
8.3
414
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Vtiger All-In-One CRM is categorized as Help Desk
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Information Technology and Services
20.8%
Computer Software
10.6%
Marketing and Advertising
5.5%
Telecommunications
3.9%
Retail
2.9%
Other
56.4%
Most Helpful Reviews
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Vtiger All-In-One CRM
Most Helpful Favorable Review
Verified User in Information Technology and Services
The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Didn't integrate with some of our platforms, and very little marketing capabilities. App was limited when we used it - sales people didn't like it.
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Information Technology and Services
The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Verified User in Marketing and Advertising
Didn't integrate with some of our platforms, and very little marketing capabilities. App was limited when we used it - sales people didn't like it.
Discussions
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 comments
VD
It seems like you haven't provided any text in an unknown language for translation. Could you please provide the text you would like translated into English?Read more
How do companies typically use PRODUCT?
2 comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
