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Compare Salesforce Sales Cloud and Veeva CRM

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Salesforce Sales Cloud
Salesforce Sales Cloud
(23,229)
4.4 out of 5
Salesforce Sales Cloud
By Salesforce
Optimized for quick response
Veeva CRM
Veeva CRM
(27)
3.9 out of 5
Veeva CRM
By Veeva
At a Glance
Salesforce Sales Cloud
Salesforce Sales Cloud
Star Rating
(23,229)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Information
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
Veeva CRM
Veeva CRM
Star Rating
(27)3.9 out of 5
Market Segments
Enterprise (66.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Veeva CRM
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Salesforce Sales Cloud vs Veeva CRM

When assessing the two solutions, reviewers found Veeva CRM easier to use. However, Salesforce Sales Cloud is easier to set up and administer. Reviewers also preferred doing business with Salesforce Sales Cloud overall.

  • Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than Veeva CRM.
  • When comparing quality of ongoing product support, reviewers felt that Salesforce Sales Cloud is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Sales Cloud over Veeva CRM.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Browse all 4 pricing plans
Veeva CRM
No pricing available
Free Trial
Salesforce Sales Cloud
Free Trial is available
Veeva CRM
No trial information available
Ratings
Meets Requirements
8.8
13,083
7.9
19
Ease of Use
8.1
16,001
8.3
20
Ease of Setup
7.8
7,135
7.6
9
Ease of Admin
7.9
4,131
7.4
7
Quality of Support
8.1
11,374
7.7
18
Has the product been a good partner in doing business?
8.3
4,092
8.1
7
Product Direction (% positive)
8.2
12,762
6.1
18
Features by Category
CRMHide 36 FeaturesShow 36 Features
8.3
194,133
Not enough data
Sales Force Automation
8.8
9061
|
Verified
Not enough data
8.2
6013
|
Verified
Not enough data
8.7
8792
|
Verified
Not enough data
8.3
9051
|
Verified
Not enough data
8.0
6942
|
Verified
Not enough data
8.2
7235
|
Verified
Not enough data
8.0
6381
|
Verified
Not enough data
8.1
6278
|
Verified
Not enough data
8.3
7035
|
Verified
Not enough data
Marketing Automation
7.9
6298
|
Verified
Not enough data
8.1
6621
|
Verified
Not enough data
8.5
7641
|
Verified
Not enough data
7.9
5065
Not enough data
Customer Support
8.3
6448
|
Verified
Not enough data
8.1
6025
|
Verified
Not enough data
8.2
6421
|
Verified
Not enough data
8.0
5143
|
Verified
Not enough data
8.2
5636
|
Verified
Not enough data
Reporting & Analytics
8.5
8583
|
Verified
Not enough data
8.5
8769
|
Verified
Not enough data
8.2
7081
|
Verified
Not enough data
Mobile & Social
7.9
5277
|
Verified
Not enough data
7.8
4910
|
Verified
Not enough data
7.7
5756
|
Verified
Not enough data
Platform
8.5
3244
|
Verified
Not enough data
8.5
3251
|
Verified
Not enough data
8.6
3277
|
Verified
Not enough data
8.4
2560
|
Verified
Not enough data
8.5
2834
|
Verified
Not enough data
8.1
2864
|
Verified
Not enough data
8.7
3262
|
Verified
Not enough data
8.1
2704
Not enough data
Integration
8.5
2304
|
Verified
Not enough data
8.5
2761
|
Verified
Not enough data
8.5
2610
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 13 FeaturesShow 13 Features
8.7
2,971
Not enough data
Lead Facilitation
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Not enough data
Organization
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Not enough data
Performance Analysis
8.4
249
Not enough data
8.8
270
Not enough data
Sales Analysis
8.4
250
Not enough data
8.8
264
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sales EngagementHide 18 FeaturesShow 18 Features
8.3
6,002
Not enough data
Integrated Workflows
8.6
399
Not enough data
8.5
389
Not enough data
8.0
348
Not enough data
8.0
343
Not enough data
8.8
398
Not enough data
8.4
347
Not enough data
8.6
362
Not enough data
Repeatability and Reportability
8.4
363
Not enough data
8.7
382
Not enough data
8.7
378
Not enough data
8.3
365
Not enough data
7.6
299
Not enough data
AI and Automation
8.5
345
Not enough data
8.3
354
Not enough data
8.2
314
Not enough data
7.9
317
Not enough data
7.7
299
Not enough data
Generative AI
Feature Not Available
Not enough data
Pharma and BiotechHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Sales
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Activity Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 8 FeaturesShow 8 Features
8.6
790
Not enough data
Call Analytics
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Not enough data
Agent Performance Management
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Not enough data
Generative AI
Feature Not Available
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 18 FeaturesShow 18 Features
8.0
411
Not enough data
Revenue Sourcing and Forecasting
7.8
24
Not enough data
7.8
24
Not enough data
8.3
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.0
19
Not enough data
7.8
19
Not enough data
CRM Data Enrichment
7.9
25
Not enough data
8.3
24
Not enough data
8.0
23
Not enough data
7.7
25
Not enough data
8.3
19
Not enough data
Account Management
7.7
25
Not enough data
7.7
25
Not enough data
7.5
25
Not enough data
8.1
24
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Business SchedulingHide 11 FeaturesShow 11 Features
8.2
1,236
Not enough data
Integrations
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Not enough data
Branding & Customizatio
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Not enough data
Automatic Rules & Configurations
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Not enough data
Sales Acceleration PlatformsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales PlanningHide 12 FeaturesShow 12 Features
8.4
1,145
Not enough data
Sales Performance Features - Sales Planning
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Not enough data
Territory Management - Sales Planning
8.7
93
Not enough data
8.5
98
Not enough data
Quota & Capacity Management - Sales Planning
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Not enough data
Sales AnalyticsHide 13 FeaturesShow 13 Features
8.5
10,892
Not enough data
Data Sourcing
8.5
850
Not enough data
8.7
881
Not enough data
8.3
785
Not enough data
8.7
911
Not enough data
8.6
847
Not enough data
Predictive Analytics
8.4
827
Not enough data
8.6
843
Not enough data
8.1
742
Not enough data
8.3
784
Not enough data
Sales Management
8.7
873
Not enough data
8.1
749
Not enough data
8.6
866
Not enough data
8.8
934
Not enough data
Sales EnablementHide 12 FeaturesShow 12 Features
8.1
2,993
Not enough data
Content Management
8.3
303
Not enough data
8.1
293
Not enough data
8.2
278
Not enough data
8.5
270
Not enough data
8.2
288
Not enough data
Analytics
8.7
294
Not enough data
8.4
293
Not enough data
8.4
177
Not enough data
8.3
302
Not enough data
Presentation
7.3
168
Not enough data
7.3
168
Not enough data
7.2
159
Not enough data
Sales CoachingHide 12 FeaturesShow 12 Features
8.6
2,201
Not enough data
Training
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Not enough data
Feedback
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Not enough data
Generative AI
Feature Not Available
Not enough data
Lead ScoringHide 10 FeaturesShow 10 Features
8.7
3,613
Not enough data
Attribution
8.9
370
Not enough data
8.9
374
Not enough data
8.6
356
Not enough data
Discovery
8.9
377
Not enough data
8.6
372
Not enough data
8.6
353
Not enough data
Management
8.5
343
Not enough data
8.7
362
Not enough data
Platform
8.6
353
Not enough data
8.6
353
Not enough data
Outbound Call TrackingHide 12 FeaturesShow 12 Features
8.7
1,577
Not enough data
Calling
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Not enough data
Contacts
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Not enough data
Insights
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Not enough data
Email TrackingHide 9 FeaturesShow 9 Features
8.4
4,022
Not enough data
Analytics
8.2
479
Not enough data
8.4
487
Not enough data
8.3
501
Not enough data
Customizations
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance ManagementHide 11 FeaturesShow 11 Features
8.5
4,520
Not enough data
Incentives
8.1
333
Not enough data
8.4
400
Not enough data
7.9
336
Not enough data
8.6
413
Not enough data
Personalization
8.6
375
Not enough data
8.8
455
Not enough data
8.9
485
Not enough data
8.6
433
Not enough data
Administrative
8.7
458
Not enough data
8.5
424
Not enough data
8.3
408
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud
Salesforce Sales Cloud
Veeva CRM
Veeva CRM
Salesforce Sales Cloud and Veeva CRM share no categories
Unique Categories
Salesforce Sales Cloud
Veeva CRM
Veeva CRM is categorized as Pharma and Biotech
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
20.8%
Mid-Market(51-1000 emp.)
45.9%
Enterprise(> 1000 emp.)
33.4%
Veeva CRM
Veeva CRM
Small-Business(50 or fewer emp.)
8.3%
Mid-Market(51-1000 emp.)
25.0%
Enterprise(> 1000 emp.)
66.7%
Reviewers' Industry
Salesforce Sales Cloud
Salesforce Sales Cloud
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Veeva CRM
Veeva CRM
Pharmaceuticals
45.8%
Biotechnology
12.5%
Information Technology and Services
8.3%
Hospital & Health Care
8.3%
Sports
4.2%
Other
20.8%
Most Helpful Reviews
Salesforce Sales Cloud
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
AN
Ashlly N.
Verified User

Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...

Most Helpful Critical Review
Cristi H.
CH
Cristi H.
Verified User in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

Veeva CRM
Veeva CRM
Most Helpful Favorable Review
AM
Akash M.
Verified User in Hospital & Health Care

Great portals extension for HCP enagagement like CLM , Medcomms

Most Helpful Critical Review
Tarun K.
TK
Tarun K.
Verified User in Pharmaceuticals

restrictions on customization as limiting

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Veeva CRM
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Discussions
Salesforce Sales Cloud
Salesforce Sales Cloud Discussions
When do you need a CRM?
11 comments
Mohammad Fahad A.
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post! Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
Anamika S.
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
Manoj M.
MM
1. Customer Management 2. Employee Day-to-Day Activity Tracking 3. Automated Workflow 4. Validated Workflow 5. Can Integrate Multiple Systems 6....Read more
See all discussions
Veeva CRM
Veeva CRM Discussions
Who uses Veeva CRM?
1 comment
M
Veeva CRM should be used by all corporate customers who want to establish healthy interactions with customers and combine past and future experiences to...Read more
Monty the Mongoose crying
Veeva CRM has no more discussions with answers
See all discussions
Ask Salesforce Sales Cloud a QuestionContact Salesforce Sales Cloud
Ask Veeva CRM Suite a QuestionContact Veeva CRM Suite

Spotlight Categories

Add Product
Salesforce Sales Cloud
Salesforce Sales Cloud
Optimized for quick response
Veeva CRM
Veeva CRM